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Dauenhauer Plumbing Heating Air & Electric

4.8 ★★★★★ · 9,500 Google reviews · 24 photos
Plumber · Louisville, KY

Dauenhauer Plumbing Heating Air & Electric at a glance

Customers frequently praise the professionalism, punctuality, and clear communication of technicians handling plumbing, heating, air, and electrical repairs. Reviews often highlight thorough explanations and efficient job completion. However, some low-star feedback cites unexpected pricing, incomplete repairs, and scheduling delays, particularly regarding inspections and warranty claims.

  • Google rating: 4.8 out of 5 from 9,500 reviews (93% five-star).
  • Reviews on this page: 9,499 Google reviews (6,501 with written comments, 89 with photos).
  • Owner responses: the business replied to 84% of reviews.
  • Most recent review: October 25, 2026.
  • Service: Dryer Vent Installation Service serving Louisville, Kentucky.

Data from Google, last updated October 26, 2026.

Photos

Customer reviews

4.8
★★★★★
9,500 reviews on Google
5★8,796
4★325
3★70
2★42
1★266

Reviews from Google, shown as published (original wording, unedited).

Erik Helton4 reviews
★★★★★

The representative from your organization was very professional, kind and courteous. He did a great job and left the site clean.

  • Price: $400–600
  • Services: Drain cleaning
Response from the owner · 15 hours ago

Thank you for your kind review! Your satisfaction is our top priority.

Review from Google · view on Google
Mariah Ragsdale1 review
★★★★★

Michael Saunders was extremely polite, thorough, and intelligent.

  • Price assessment: Reasonable price
  • Price: $400–600
  • Services: Sewer cleaning
Response from the owner · 19 hours ago

Thank you for the glowing review! We're thrilled to hear that you're happy with our service.

Review from Google · view on Google
Becca Mobley
★★★★★

Nathan was great and I would use him again in a heart beat

  • Price assessment: Reasonable price
  • Price: $200–400
  • Services: Drain cleaning
Response from the owner · a day ago

We're delighted you had a great experience with us. Thanks for the 5-star review!

Review from Google · view on Google
bruce day10 reviews
★★★★★

Terrible experience. 3 weeks later and no fix on my water leak. Unhappy customer

  • Price assessment: Not sure
  • Services: Drain cleaning, Plumbing leak detection
Response from the owner · a week ago

We appreciate your 5-star rating! It's wonderful to know we met your expectations.

Review from Google · view on Google
Brandon Weber2 reviews
★★★★★

Do not do business with them if you have a choice. Called them out early in the year for a NEW AC unit that had stopped working and was told everything would be under warranty, parts and labor and never received a bill, the problem was just given a temporary fix apparently as it started having the same issues again. When called this time I was told it would be $500 in labor to replace a breaker that took all of 15 minutes for the tech to install because I was no longer under warranty even though the issue was never truly corrected when still under warranty the first time. Was given the number of the manager Chris who once he knew I had an issue decided to ignore all of my calls, voicemail, and texts to him and once they finally came back a week later to fix it, they threatened to call the police on me due to theft of their service. This company is about as uncaring and unprofessional as it gets and is only out for money trying to charge a 1000x markup on labor. Even after all said and done they made the new home builder cover the bill because they were unwilling to accept any fault in the matter. They don’t even have record of their first tech coming to the house because in their system they “cancelled” the trip although he definitely did “repairs” to it. An absolute disgrace in customer service and not how you do business at all.

  • Services: A/C system repair
Review from Google · view on Google
Chris Harr4 reviews
★★★★★

The technician showed up earlier than expected. He was very personable and professional. He put booties over his shoes and got to work. We are very pleased with the service he performed.

  • Price assessment: Reasonable price
  • Price: $100–200
  • Services: HVAC system maintenance
Response from the owner · 10 months ago

We appreciate your 5-star rating! It's wonderful to know we met your expectations.

Review from Google · view on Google
Michael Hines10 reviews
★★★★★

Our interaction was great. Our plumber, Jacob, was a great communicator, and made sure I understood every piece of the job. Thanks.

  • Price assessment: Reasonable price
  • Price: $1,000–1,200
  • Services: Faucet installation
Response from the owner · a month ago

Thank you for the high praise! We're glad you enjoyed our service.

Review from Google · view on Google
Eileen Kennedy2 reviews
★★★★★

Harrison was great!

  • Services: Plumbing pipe repair
Response from the owner · 2 days ago

Thank you for your kind review! Your satisfaction is our top priority.

Review from Google · view on Google
Annie Lykins1 review
★★★★★

He did a very good job.👍

  • Price assessment: Reasonable price
  • Price: $800–1,000
  • Services: Toilet repair
Response from the owner · 2 years ago

Thank you for choosing us, Annie! We appreciate the opportunity to serve you.

Review from Google · view on Google
Nichole Adamo1 review
★★★★★

Great experience! Very personable!

  • Price assessment: Reasonable price
  • Price: $2,000+
  • Services: Water heater installation
Response from the owner · 2 days ago

We appreciate your feedback and the 5-star rating! It means a lot to us.

Review from Google · view on Google

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