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Davies Design Build

Home builder · Lehi, UT · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%51+27.8Reliability 24%1+0.2Value 14%44+6.2Replies to reviews 7%33+2.3Craft & service penalty0−10Momentum penalty17−8.3Experts Score= 18Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.18SCORE
FGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#133 of 133 interior designersPosition by Experts Score among all companies we track in this category. · better than 0%
4.7 ★★★★★ 121 Google reviews · 24 photos
92%five-star reviews
1.00★last 12 monthsAverage stars on reviews from the last 12 months only.
30%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
74%reviews answered by the owner
Dec 2025latest review

Davies Design Build at a glance

Davies Design Build holds a 4.7 rating from 121 reviews, with the owner replying to 74% of them. Positive feedback highlights high-quality construction, strong communication, and reliable project management for residential and commercial builds. However, several low-star reviews cite recurring issues with delayed timelines, poor post-completion support, and unresolved defects, suggesting a pattern of inconsistent service delivery for some clients.

  • Google rating: 4.7 out of 5 from 121 reviews (92% five-star).
  • Reviews on this page: 121 Google reviews (113 with written comments, 4 with photos).
  • Owner responses: the business replied to 74% of reviews.
  • Most recent review: December 17, 2025.
  • Service: Interior Designer serving Lehi, Utah.

Data from Google, last updated October 29, 2026.

Score profile vs other interior designers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

Satisfaction51Reliability1Craft & service0Value44Momentum17Replies to reviews33Satisfaction: 51 (median 96)Reliability: 1 (median 96)Craft & service: 0 (median 96)Value: 44 (median 97)Momentum: 17 (median 100)Replies to reviews: 33 (median 62)
Davies Design BuildInterior Designers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Davies Design Build: 51/100 on this factor. Category median: 96.C
51
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Davies Design Build: 1/100 on this factor. Category median: 96.F
1
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Davies Design Build: 0/100 on this factor. Category median: 96.F
0
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Davies Design Build: 44/100 on this factor. Category median: 97.C
44
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Davies Design Build: 17/100 on this factor. Category median: 100.F
17
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Davies Design Build: 33/100 on this factor. Category median: 62.D
33

Bar = this company · dark tick = category median.

Star ratings

121 Google reviews we collected

  • 5 stars11192%
  • 4 stars11%
  • 3 stars11%
  • 2 stars11%
  • 1 star76%

Praise vs complaints

Phrases our text analysis found in 113 written reviews

  • Praise11791%
  • Complaints129%

Topic share

How often each topic comes up in the written reviews

  • Quality & results3023%
  • Would recommend2721%
  • Staff & attitude2318%
  • Honesty & trust1915%
  • Communication1612%
  • Speed & response97%
  • Price & value54%

What customers talk about

We read 113 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Highest of quality and attention to detail is next level!”
    “They did a parade of homes for us and they were the worst.”
  • “We recommend Davies Design and Build to anyone in the future.”
    “I could write a book about all the problems we have had at this unit but to sum it up I would not recommend using Davies Design for any future projects.”
  • “We appreciate the expertise shown towards the clients we mutually work with”
  • “) But throughout the process Ed remained a trusted associate.”
  • “Everyone has been great to work with and easy to communicate with.”
  • “We had a 60 day window to complete our office build out and they did it on time, in budget, and did beautiful work.”
    “We were told several times that people in accounting had left the company and that it was causing lots of disorganization and delay.”
  • “They have generously offered advice and cost-saving ideas all along the way.”
    “We contracted with Davies for cost-plus work, they then create sub-contracts with trades.”

People customers mention

  • Parade 18 reviews
  • Homes 17 reviews
  • Axley 11 reviews
  • County 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Davies Design Build for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

Leslie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★

Do not build with these builders . They did a parade of homes for us and they were the worst. Never fixed things after the parade. So bad several employees all left because they are awful. So we were left with a ton of problems and no one to fix them. They should be ashamed. Stay as far away from them as possible.

Whit7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Confidence and trust. We engaged Davies to build our home, and then left to go over 5,000 miles away on a senior mission for 18 months while our home was being built. They did a fabulous job. We couldn't be happier.

Customer photo from Whit's review
Waterstone3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were hired on as subcontractors by Davies Design and Build. Everyone has been great to work with and easy to communicate with. Macord, Karen, and the rest of the team made our business experience feel like smooth sailing. We recommend Davies Design and Build to anyone in the future. Waterstone Contracting LLC.

K8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Just repaired our 3rd major leak since moving into our 2-year-old condo (the list of additional issues goes on.) It's been a revolving door of technicians telling us how cheap the materials used were and how incorrectly things were done. Even during our 1-year warranty period, Davies was extremely challenging to…

Customer photo from K's review
− Responsiveness− Punctuality
RidgeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★

I honestly don’t know how these guys are licensed. Everything that could go wrong has gone wrong with our condo. Nothing in the place is level, they used the cheapest materials they could have for everything, leaks in the ceiling, broken AC because of cheap materials the first year of ownership, cracks in the walls…

Zak6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everyone at Davies is pleasant to work with, I'm always impressed with what they do.

+ Quality+ Professionalism+ Value

Photos

Customer reviews

4.7 ★★★★★ 121 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Leslie Walker2 reviewsTotal number of Google reviews Leslie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Do not build with these builders . They did a parade of homes for us and they were the worst. Never fixed things after the parade. So bad several employees all left because they are awful. So we were left with a ton of problems and no one to fix them. They should be ashamed. Stay as far away from them as possible.

Jonathan DayLocal Guide · 30 reviewsTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highest of quality and attention to detail is next level! What a Builder!

Whit Pincock7 reviewsTotal number of Google reviews Whit has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Confidence and trust. We engaged Davies to build our home, and then left to go over 5,000 miles away on a senior mission for 18 months while our home was being built. They did a fabulous job. We couldn't be happier.

Cory EdwardsLocal Guide · 435 reviewsTotal number of Google reviews Cory has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

In a world of Net Promoter Scores from 1-10, I would give Davies a 1 (a detractor score). I've held this review for 5 years for worries about how Davies might respond. We moved out of our home for 11 months for a remodel project we were told by Davies would take 4-6 months. And while the craftsmanship is good (see the photos below) there are many serious concerns I would flag here in opposition to many of the reviews posted here by employees and friends of the company. I should also note that we and they were prepared with attorneys at the end of the project and we ultimately settled in order to forego legal headaches. 1) Subcontractors: For the first 3 months of the project our project supervisor could not get their own subs to come and even bid on the project. He ultimately had some of his friends (not affiliated with Davies) come and do the work (excavation, framing, electrical, plumbing). The supervisor ended up leaving Davies after 4 months on our project. He shared horror stories on the way out. Our house then sat for 6 weeks with almost nothing done on it. 2) Project Management: After we started, we began hearing from internal employees and subs about the challenges of working with Davies. It scared us. The common inference was that the company was in it for awards with the Parade and if you weren't a parade home, and especially if you were doing a remodel, watch out. We spent more time coordinating and scheduling subs to work on our home than anyone else. Commonly we heard of the challenge of getting subs to respond to our project team. Many of their subs never did respond and we had to get our own: finish electricians, finish plumbers, stone work, all hardware, plumbing fixtures, etc. All of that I arranged on my own. Oddly, we had an opportunity to have a Christmas special about home remodels at Christmas-time filmed in our house with Magnolia Network (Chip & Joanna Gaines), but this didn't motivate them to finish. 3) Disorganized operations: Our project bills/draws were most often not done within the scope of time laid out in the contract. And when we received the bills, we've had to make significant changes to correct them. We were told several times that people in accounting had left the company and that it was causing lots of disorganization and delay. 4) Bids v. Actuals: Our contract was a typical contract. We contracted with Davies for cost-plus work, they then create sub-contracts with trades. Our contract specifies that they will get bids from trades and have us review and approve those. Sadly, this rarely occurred. We didn't see most bids, only the estimate put on our project cost document which we were told reflected the bids. However, even then, the invoices we received from trades often exceeded the bids by 50% or more. By contract, that should require some sort of change order if there was any change of scope, but we never received a single change order to sign. Davies simply passed along all costs in spite of the clear over-charges that we didn’t agree to. Toward the end of our project we submitted a formal letter of complaint to Steve Davies asking to please see all bids on the project, all invoices on the project, all change-orders on the project and a copy of the the sub-contracts with the trades. We didn't hear back. Silence. Within the first few weeks of the project our 3rd party designer and architects shared our exact project and material specifications with them. It was incredibly detailed. Dozens of pages of spreadsheets. Down to the color and material specification for every finish in the house. Davies refused to price out the material costs. They said it was the responsibility of the designer. The designer wouldn't either claiming that it was always the contractors job to give these project quotes. After 6 weeks of arguing and no one doing it, I finally spend dozens of hours getting the material costs myself. At the end of the day, our home is beautiful and the craftsmanship has been great quality...see the pics. I just would warn against using Davies.

Waterstone Main Account3 reviewsTotal number of Google reviews Waterstone has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We were hired on as subcontractors by Davies Design and Build. Everyone has been great to work with and easy to communicate with. Macord, Karen, and the rest of the team made our business experience feel like smooth sailing. We recommend Davies Design and Build to anyone in the future. Waterstone Contracting LLC.

Response from the owner · 3 years ago

Waterstones, thank you so much! You are too nice. We will make sure to return the kindness to you too.

K B8 reviewsTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Just repaired our 3rd major leak since moving into our 2-year-old condo (the list of additional issues goes on.) It's been a revolving door of technicians telling us how cheap the materials used were and how incorrectly things were done. Even during our 1-year warranty period, Davies was extremely challenging to work with in terms of communication and taking accountability. Each time I see this mismatched and cracked fascia (Davies's own repair), I'm reminded how embarrassed I am to have purchased a home Davies built. The outside is an unfortunate reflection of the inside.

  • Negative: Responsiveness, Punctuality, Quality, Professionalism, Value
Ridge AndersonLocal Guide · 13 reviewsTotal number of Google reviews Ridge has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I honestly don’t know how these guys are licensed. Everything that could go wrong has gone wrong with our condo. Nothing in the place is level, they used the cheapest materials they could have for everything, leaks in the ceiling, broken AC because of cheap materials the first year of ownership, cracks in the walls and foundation, black mold in the basement, unfinished parts of the house when we moved in (6 months after we were initially told the place would be completed), cabinet doors falling off their hinges, and so much more. It really is criminal what Davies has done here. Update: We now also have a $2k plumbing issue that has led to a major leak in the ceiling. Our plumber has confirmed that the issue was caused by cheap materials used during construction.

Zak Knowlton6 reviewsTotal number of Google reviews Zak has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everyone at Davies is pleasant to work with, I'm always impressed with what they do.

  • Positive: Quality, Professionalism, Value
Response from the owner · 4 years ago

Thank you, Zak!!!

Duncan AlgerLocal Guide · 13 reviewsTotal number of Google reviews Duncan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Davies Design Build was in charge of the units where I currently live and recently moved into and the project from day 1 was a disaster. The time, communication and performance was very underwhelming. I could write a book about all the problems we have had at this unit but to sum it up I would not recommend using Davies Design for any future projects.

  • Negative: Punctuality, Quality, Professionalism, Value
  • Services: Design, Project management
Response from the owner · 4 years ago

Duncan, we are so sorry! We completely understand your frustration with the performance of your project. This past year and a half have been particularly hard for us, our personnel, trades, and vendors. You have been so kind to meet with us on site, share your feelings, and we are trying our best to change so we don't find those frustrations again. We do believe that you have brought to light many valid points, and we can do better. We pride our self in having happy clients, but that doesn't mean that we are always perfect. We have fallen short. There is nothing more sobering than knowing one of our clients is upset. We have taken everything we have learned in this experience, all that you have shared with us, and we are changing, including personnel, so that we become a better service provider. We invite the opportunity to continue this conversation in person. Thank you again.

Brenda LaMont2 reviewsTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love the Davies team! They are great to work with and their homes are beautiful and high quality.

  • Positive: Quality, Professionalism, Value
Response from the owner · 5 years ago

Brenda, thank you so much! We love you and your family!

Davies Design Build on Google Maps →

Business details