Reviewers frequently praise the shop for professional communication, timely progress updates, and coordinating with insurance companies. Many customers note that repairs were completed ahead of schedule and that the staff was courteous and transparent throughout the process. However, a pattern in low-star reviews highlights significant delays in obtaining estimates, with some customers reporting wait times of several weeks. Additionally, a few reviews cite dissatisfaction with customer service interactions or unexpected increases in repair costs.
Google rating: 4.8 out of 5 from 928 reviews (92% five-star).
Reviews on this page: 928 Google reviews (610 with written comments, 27 with photos).
Owner responses: the business replied to 82% of reviews.
Most recent review: November 6, 2026.
Service: Auto Body Shop serving Oklahoma City, Oklahoma.
Data from Google, last updated November 10, 2026.
Star ratings
928 Google reviews we collected
4.8of 5
5 stars85392%
4 stars344%
3 stars81%
2 stars61%
1 star273%
Praise vs complaints
Phrases our text analysis found in 610 written reviews
96%praise
Praise87796%
Complaints394%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results24727%
Staff & attitude22525%
Communication14216%
Would recommend12213%
Speed & response11813%
Price & value344%
Honesty & trust283%
What customers talk about
We read 610 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Had a great experience, very professional and fast service.”
“The worst customer service I've ever seen and definitely felt profiled because I'm not a rich person and they didn't even want to attempt to get my bu…”
“They were friendly and explained each process as it was happening.”
“Sean interrupts and they were both very unprofessional and rude with one sympathy that I had my 5 children including a baby waiting for almost two hours.”
“Communication was great and it was completed ahead of schedule.”
“I highly recommend using this company for any repairs needed.”
“5 min estimate is a month out this place is absolutely ridiculous highly do not recommend anyone use this place”
“They fixed it in a timely manner & stayed in contact with me.”
“My email was late at receiving the teardown photos.”
“Had a pretty serious door ding fixed here in just a few hours for a very reasonable price.”
“Went in for a quick estimate on some paint and body damage.”
“Hands on service, transparency of the process, and completed our repair ahead of estimated schedule .”
People customers mention
Body9 reviews
Chris8 reviews
Center6 reviews
Jeremy6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
They were friendly and explained each process as it was happening. They were great in coordinating with my insurance and even with the car rental company. Communication was always clear and available anytime.
Price assessment: Great price
Services: Painting, General repairs & maintenance, Body & Trim
Response from the owner · 3 days ago
Thank you, Melinda, for your kind review. We are delighted our team walked you through each step and handled coordination with your insurer and the rental company. Reliable, responsive communication is central to how we operate. We appreciate your trust and are here whenever you need us.
jibbie roberts12 reviewsiTotal number of Google reviews jibbie has written across all businesses on Google Maps, not just this one.
We appreciate your 5-star review, Jibbie.
It’s wonderful to hear Dave was awesome and our work met your expectations.
Your feedback encourages us to maintain high standards.
We look forward to the chance to serve you again.
Lori Pierce5 reviewsiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Chris was extremely easy to work with. Everyone at the shop is so nice and professional. My car was ready a week and a half earlier than expected. The collision repair and paint job look fantastic. It doesn't look like it was ever hit. I highly recommend them!
Price assessment: Great price
Services: Painting, Body & Trim
Response from the owner · 5 days ago
We appreciate your kind review, Lori.
It means a lot that Chris and our team were easy to work with and professional.
We’re glad the repair and paint look seamless and that we finished ahead of schedule.
Thank you for recommending us, we look forward to helping you again.
Phyllis Cherry7 reviewsiTotal number of Google reviews Phyllis has written across all businesses on Google Maps, not just this one.
Chris was very professional and I appreciate that he was so nice and attentive. The work was excellent
Price assessment: Great price
Services: General repairs & maintenance
Response from the owner · a week ago
Thank you, Phyllis, for your kind 5-star review.
We appreciate you highlighting Chris's professionalism, kindness, and attentiveness.
It means a lot to hear the work was excellent and met your expectations.
We look forward to assisting you again whenever you need us.
Abran Beltran7 reviewsiTotal number of Google reviews Abran has written across all businesses on Google Maps, not just this one.
Had a great experience, very professional and fast service.
Price assessment: Reasonable price
Services: Body & Trim
Response from the owner · a week ago
Thank you for the 5-star review, Abran.
We are delighted our team provided professional, fast service and that your experience was great.
Consistently delivering that level of care matters to us.
We welcome the chance to assist you again whenever you need us.
Kim Murray8 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
David went above and beyond and got my vehicle back in tiptop shape. Communication was great and it was completed ahead of schedule. I wouldn’t hesitate to refer any of my friends or family to Davis Paint & Collision should they ever need paint or bodywork.
Price assessment: Great price
Services: Painting, Body & Trim
Response from the owner · a week ago
Thank you, Kim, for the wonderful five star review. We are delighted David went above and beyond, that communication was strong, and the job finished ahead of schedule. Your willingness to recommend us to friends and family means a great deal. We appreciate your trust and look forward to assisting you again.
jason allen1 reviewiTotal number of Google reviews jason has written across all businesses on Google Maps, not just this one.
Great experience with a great company. Fast service great communication.
Services: Painting, Body & Trim
Response from the owner · a week ago
Thank you, Jason, for the 5-star review and for calling us a great company.
We’re pleased our fast service and clear communication made your visit smooth.
We strive to maintain that standard for every customer.
We appreciate your trust and welcome the chance to assist you again.
PB Thomas5 reviewsiTotal number of Google reviews PB has written across all businesses on Google Maps, not just this one.
Very professional and explained the process thoroughly. Very friendly
Price assessment: Great price
Services: Body & Trim
Response from the owner · a week ago
PB Thomas, thank you for the five star review.
We’re glad our team explained the process clearly and made you feel welcome.
Providing professional, friendly service is a priority for us.
We appreciate your feedback and look forward to assisting you again.
Bruno DavisLocal Guide · 338 reviewsiTotal number of Google reviews Bruno has written across all businesses on Google Maps, not just this one.
A PLUS ALWAYS A PLEASURE! BILL SMITH ALWAYS APPRECIATES YOU!
Response from the owner · a week ago
Thank you, Bruno, for the enthusiastic five star review. We are glad Bill made your experience enjoyable and that our team met your expectations. Your kind words inspire us to uphold high standards, and we look forward to serving you again.
alphanso Jefferson5 reviewsiTotal number of Google reviews alphanso has written across all businesses on Google Maps, not just this one.
They kept me informed on the progress in on my GMC. And called when it was ready.
Price assessment: Reasonable price
Services: Body & Trim
Response from the owner · 2 weeks ago
Thank you, Alphanso, for the 5-star review.
We're glad our updates and the call when your GMC was ready kept you informed.
We appreciate your trust and look forward to helping you again whenever you need us.
