Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 38%76+28.9Reliability 17%81+13.8Craft & service 20%15+3Value 10%50+5Momentum 10%100+10Replies to reviews 5%24+1.2Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCOREDavis Plumbing & Heating, Inc
Chicopee, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #109Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 548 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and reliability; weakest: craft & service.
SatisfactionSatisfaction · 38% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Davis Plumbing & Heating, Inc is better than 76% of plumbers.B
76
ReliabilityReliability · 17% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months, or the 20 newest if fewer (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Davis Plumbing & Heating, Inc is better than 81% of plumbers.A
81
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Davis Plumbing & Heating, Inc is better than 15% of plumbers.F
15
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), 35% vs the category.Davis Plumbing & Heating, Inc is better than 50% of plumbers.C
50
MomentumMomentum · 10% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100.Davis Plumbing & Heating, Inc is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 5% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), 35% vs the category.Davis Plumbing & Heating, Inc is better than 24% of plumbers.D
24
Reviews for your job
Customers hired Davis Plumbing & Heating, Inc for 8 kinds of job.
Davis Plumbing & Heating, Inc for cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$383-18% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 17%Reasonable 70%Overpriced 7%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 52 | $353–$1.2k |
| Toilet repair | 29 | $227–$606 |
| Plumbing leak detection | 25 | $124–$633 |
| Heating system repair | 24 | $161–$834 |
| Plumbing leak repair | 23 | $278–$986 |
| Faucet repair | 23 | $205–$607 |
| Water heater installation | 21 | $1.2k–$2.4k |
| Drain cleaning | 14 | $227–$554 |
