Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%53+18.5Reliability 15%65+9.8Craft & service 20%17+3.4Value 10%6+0.6Momentum 8%69+5.5Track record 7%37+2.6Accountability 5%4+0.2Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCOREDavis Plumbing & Heating, Inc
Chicopee, MA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 548 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and reliability; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Davis Plumbing & Heating, Inc is better than 53% of plumbers.C
53
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Davis Plumbing & Heating, Inc is better than 65% of plumbers.B
65
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Davis Plumbing & Heating, Inc is better than 17% of plumbers.F
17
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Davis Plumbing & Heating, Inc is better than 6% of plumbers.F
6
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Davis Plumbing & Heating, Inc is better than 69% of plumbers.B
69
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Davis Plumbing & Heating, Inc is better than 37% of plumbers.D
37
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Davis Plumbing & Heating, Inc is better than 4% of plumbers.F
4
Reviews for your job
Customers hired Davis Plumbing & Heating, Inc for 8 kinds of job.
Davis Plumbing & Heating, Inc for sump pump repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Sump pump repair”
★★★★★ Scott · 8 months ago
On time and very professional.
Sump pump repair
Price
$383-20% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 17%Reasonable 70%Overpriced 7%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 52 | $366–$1.2k |
| Toilet repair | 29 | $227–$618 |
| Plumbing leak detection | 25 | $124–$656 |
| Heating system repair | 24 | — |
| Plumbing leak repair | 23 | $295–$1.1k |
| Faucet repair | 23 | $208–$611 |
| Water heater installation | 21 | $1.2k–$2.4k |
| Drain cleaning | 14 | $176–$580 |
