Acupuncture clinic · Tampa, FL · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%92+14Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 26 acupuncture clinicsiPosition by Experts Score among all companies we track in this category. · better than 60%
5.0★★★★★146 Google reviews · 20 photos
99%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers highlight the clinic's 5.0 rating from 146 reviews, noting that the owner responds to 98% of feedback. Patients describe effective treatment for chronic pain, fertility issues, and stress through acupuncture, cupping, and herbal medicine. Recurring themes include punctuality, thorough communication, and a relaxing environment. No common criticisms appear in the provided excerpts, as all reviews are positive.
Google rating: 5.0 out of 5 from 146 reviews (99% five-star).
Reviews on this page: 146 Google reviews (138 with written comments, 2 with photos).
Owner responses: the business replied to 98% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Dawn Potter AcupunctureAcupuncture Clinics median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dawn Potter Acupuncture: 99/100 on this factor. Category median: 98.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dawn Potter Acupuncture: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dawn Potter Acupuncture: 92/100 on this factor. Category median: 100.A
92
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dawn Potter Acupuncture: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 70.–
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Bar = this company · dark tick = category median.
Star ratings
146 Google reviews we collected
5.0of 5
5 stars14599%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 138 written reviews
96%praise
Praise18796%
Complaints84%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price525%
Reasonable1575%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7639%
Would recommend6131%
Quality & results179%
Speed & response147%
Honesty & trust147%
Communication105%
Price & value32%
What customers talk about
We read 138 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Her bedside manner is deeply compassionate, and she takes her time to look at your overall well-being rather than just treating a symptom.”
“Strongly recommend for expert treatment & care and awesome results.”
“I cannot recommend her enough.”
“She is very thorough and most importantly a very caring person.”
“I discovered Dawn, from an article she wrote in a local health magazine, when I was looking for answers for fatigue and terrible hot flashes.”
“is efficiently and effectively skilled in acupuncture for my back problem.”
“Slowly but surely my pain lessened and I’m so thrilled to report I did not have the surgery or any injections into my neck!”
“Acupuncture can treat a variety of illnesses and honestly is just very relaxing and I prefer it to other wellness treatments.”
“Dawn listened and offered relevant and valuable suggestions.”
“Over the past couple of months, I have received a great deal of healing and relief for my multiple ailments through her use of cupping, acupuncture, a…”
People customers mention
Chinese5 reviews
Balusik4 reviews
Accupuncture3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
CClaire5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Dr Dawn has helped me in multiple stages of my life and I am so grateful to her for helping me out of pain and healing in so many ways. Definitely recommend her, give her a try!
Great price
LLisa12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Seeing Dawn Potter has been a game changer for my stress, sore neck, back and elbow issues. Her bedside manner is deeply compassionate, and she takes her time to look at your overall well-being rather than just treating a symptom. The clinic is always clean, quiet and relaxing. Truly a five star experience.
Reasonable price
JJohn7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
While in my 60s and still thinking, I can swing a baseball bat like a 25 year-old, I managed to really mess up some neck vertebrae. I did the orthopedic, the Cortizone shots, medication, nothing worked. The pain in my neck and my left arm was unbearable. Seven months later I started sessions with Dawn. It took about…
Great price
PPatrick3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Strongly recommend for expert treatment & care and awesome results. Dr Potter is the best!
CChris5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Dawn is fantastic! I am thrilled to have found her. I would highly recommend her. She has an amazingg ability to determine what each patient specifically needs. For months, I was unable to put my left foot down and could only put my toes down to walk. I went to a physician who sent me to PT which only made it…
Reasonable price
KKellie6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★
Dawn was awesome in giving me some tools to
Help me navigate my menopause journey, I would highly recommend her as a wellness partner!
Dr Dawn has helped me in multiple stages of my life and I am so grateful to her for helping me out of pain and healing in so many ways. Definitely recommend her, give her a try!
Price assessment: Great price
Response from the owner · 3 days ago
Thanks for your review Claire! So glad to be of help!
L
Lisa Langford12 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Seeing Dawn Potter has been a game changer for my stress, sore neck, back and elbow issues. Her bedside manner is deeply compassionate, and she takes her time to look at your overall well-being rather than just treating a symptom. The clinic is always clean, quiet and relaxing. Truly a five star experience.
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thank you Lisa! It is always a pleasure to see you!
J
John Nadeau7 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
While in my 60s and still thinking, I can swing a baseball bat like a 25 year-old, I managed to really mess up some neck vertebrae. I did the orthopedic, the Cortizone shots, medication, nothing worked. The pain in my neck and my left arm was unbearable. Seven months later I started sessions with Dawn. It took about two months, but now the pain has been gone totally for two years now.
Price assessment: Great price
Response from the owner · 2 weeks ago
So happy to be of help John! Thanks for the review!
P
Patrick Jubin3 reviewsiTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Dawn is fantastic! I am thrilled to have found her. I would highly recommend her. She has an amazingg ability to determine what each patient specifically needs. For months, I was unable to put my left foot down and could only put my toes down to walk. I went to a physician who sent me to PT which only made it worse. Dawn diagnosed the problem correctly and after my first treatment, I was able to put my foot down. Each appointment has continued to address my issues and have made everything sooo much better. Don't hesitate and make your appointment with her NOW. You will be very happy that you did because you will feel much, much better.
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
I am so happy to have been able to help you Chris! Thank you for your review.
K
Kellie Atwell6 reviewsiTotal number of Google reviews Kellie has written across all businesses on Google Maps, not just this one.
I am very fortunate to have found Dawn in early 2020. I was dealing with several chronic conditions including hypothyroidism, PMOS and severe allergies. When I began treatments I was so deeply unwell that I could barely function even though I was only thirty and doing "all the right things". My quality of life has greatly improved since I have been under Dawn's care and my thyroid is now normal, my cycles have become regular and I no longer suffer from severe allergy symptoms. Dawn is a gifted healer, and teacher. She has been consistent in her care and you can truly see that this is her life's work in the way that she listens and cares for her patients. Acupuncture can treat a variety of illnesses and honestly is just very relaxing and I prefer it to other wellness treatments.
Price assessment: Reasonable price
Response from the owner · 4 weeks ago
Thank you for your wonderful review Cristina! It is always such a pleasure to work with you, and I am happy that you are doing so much better!
H
Hollyann Kennedy9 reviewsiTotal number of Google reviews Hollyann has written across all businesses on Google Maps, not just this one.
Dawn is SO knowledgeable, kind, and really listens to your needs.
We had been trying to get pregnant for a few years and Dawn was the one, not our fertility doctor, that recommended I get checked out for Endometriosis. Sure enough, she was right, I had Severe Stage 2 Endo and had surgery to remove it!! I am beyond grateful for that.
I did not realize all the areas acupunture could help/support your body and health until I started going and now I recommend to everyone!
Response from the owner · 4 weeks ago
Thank you for your lovely review Hollyann! It is an honor helping people such as yourself to start the family you have been wishing for.
S
Steve KennedyLocal Guide · 11 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Dawn has demonstrated to me a broad understanding of the wholeness approach of homeopathic care. Regardless of the modality she chooses to use on the visit, she offers a thoughtful ear to listening and asking questions on each and every visit and treats causes as well as symptoms. Over the past couple of months, I have received a great deal of healing and relief for my multiple ailments through her use of cupping, acupuncture, and supplements. I would highly recommend Dawn to anyone seeking a wholistic approach to total body health.
Response from the owner · a month ago
Thank you for your thoughtful review Steve. So happy you are feeling better!
S
Sheryl Foster6 reviewsiTotal number of Google reviews Sheryl has written across all businesses on Google Maps, not just this one.
I have been a client for many years and I cannot fully put into words how much relief I have experienced from my pinched nerves through accupuncture, cupping and massage. Dawn Potter is a life saver!
Response from the owner · a month ago
I am so happy to help Sheryl. Thanks so much for your review!