HVAC CONTRACTORS · ATLANTA, GA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%31+10.9Reliability 15%25+3.8Craft & service 20%68+13.6Value 10%42+4.2Momentum 8%17+1.4Track record 7%81+5.7Accountability 5%84+4.2Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%31+10.9Reliability 15%25+3.8Craft & service 20%68+13.6Value 10%42+4.2Momentum 8%17+1.4Track record 7%81+5.7Accountability 5%84+4.2Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCOREDayco Systems Heating & Cooling
Better than 36% of HVAC contractors · #43 of 67
4.9★1,924 Google reviewsGoogle star rating as shown on Google Maps.
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
91%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Dayco Systems Heating & Cooling for a/c system vent cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “A/C system vent cleaning”
Beth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Heating system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Quality+ Professionalism
vs category
Blue = Dayco, grey = HVAC contractors average
Rating over time
Price
$480+49% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 26%Reasonable 62%Overpriced 2%Not sure 10%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%31+10.9Reliability 15%25+3.8Craft & service 20%68+13.6Value 10%42+4.2Momentum 8%17+1.4Track record 7%81+5.7Accountability 5%84+4.2Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
31
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
25
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
68
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
42
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
17
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
81
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
84
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+482 / −3
Professionalism
+583 / −4
Responsiveness
+493 / −1
Punctuality
+502 / −0
Value
+386 / −2
