Google reviewers rate De Leon Cleaning Services 4.9 out of 5 based on 27 reviews, with the owner responding to 96% of them. Customers frequently cite thorough deep cleaning, organization, punctuality, and clear communication as key strengths, often noting long-term loyalty and flexible scheduling. However, one recurring criticism in low-star reviews involves unreliability, specifically missed appointment times and poor communication regarding schedule changes.
Google rating: 4.9 out of 5 from 27 reviews (96% five-star).
Reviews on this page: 27 Google reviews (27 with written comments, 2 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: April 28, 2026.
Service: Apartment Cleaning Service serving Richmond, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
27 reviews on Google
5★26
4★0
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
JB
Jimmy Beltran2 reviews
★★★★★
was feeling extremely stressed about the state of my home, but De Leon Cleaning Services completely turned things around. They performed a deep clean that hit every single corner, but what really blew me away was the organization! My kitchen, fridge, and bathroom are now spotless. From the jump they made me feel extremely comfortable and ready to transform my home. I left them alone in my home for a few hours, and I came back to a total transformation. They even found a wallet I had lost for three weeks! Truly life changing service that brought me a huge sense of relief and peace! Thank you guys for your hard work!
Price assessment: Great price
Price: $150–200
Services: Deep clean
Response from the owner · 5 months ago
Thank you so much, Jimmy. We’re truly glad we could help turn things around for you and bring that sense of relief and peace back to your home, it really means a lot to us. We’re especially happy to hear the deep cleaning and organization made such a big difference—and that we were able to reunite you with your wallet! We appreciate your trust and your kind words.
I would extend my great appreciation for “De Leon cleaning Service”.<br>I was in a such bind , a tight schedule. She was able assess the location and gave me a decent quote.<br>Highly recommend. Very Polite, professional and Friendly. Words cannot express how thorough her and her daughter did.<br>Thank you so very much, may God continue to Bless you and your Family.
Response from the owner · a year ago
Thank you so much for your heartfelt review! We’re truly grateful for your kind words and happy to know the service met your needs. Your support and blessing mean a lot!
I am extremely happy with over 15 years of excellent service. Ingrid and her team have always provided outstanding and exceptional cleaning service. Ingrid is reliable, dependable, and extremely trustworthy. I'm comfortable to leave my house in her hands and feel confident that she leaves everything secure. After these many years with me, she knows exactly what I need and always goes above and beyond to deliver and has never disappointed me. I travel a lot lately and she has not insisted on a regular fixed appointment but has always been available when I need her and I am very grateful for that. I recommend her services 1000%.
Response from the owner · 2 years ago
We feel very honored and grateful for your kind words and for your loyalty during these more than 15 years. It is a pleasure for us to know that you felt comfortable and safe trusting us with your home. We strive to provide exceptional and personalized service, and your comments motivate us to continue to improve every day. We really appreciate that you recognize our flexibility and availability, especially with your recent travels. Your recommendation means a lot to us and we are committed to continuing to provide you with the best service possible. We will always be here when you need us.
Ingrid was amazing. She and her colleague cleaned my small east bay home (that hadn’t been cleaned professionally in over a year) incredibly throughly, down to every little detail - I never knew my place could be so clean! I was really impressed and so grateful. Ingrid was also thoughtful, extremely communicative, kind, funny, punctual and all around totally professional. I had to change the schedule, too, and she was super flexible and accommodating! I will absolutely work with her again!
Response from the owner · 2 years ago
Thank you for taking the time to write to us, we are pleased to know that you are satisfied with our service and we are happy to help you with your home in the bay. We like to pay attention to detail and appreciate your kind words. We are committed to maintaining our quality of service. We are always at your service
Ingrid and her team did an excellent job cleaning my two apartments with move-in move out services. The apartments were fairly dirty, especially the kitchens and baths, and her team did a super job making them shine. Work was performed on time and on budget. Highly recommend them.
Response from the owner · 2 years ago
It's great to know that you are satisfied with our service and that we meet your expectations. it's a pleasure to help you and have every part clean. Thanks for your evaluation, we are at your service.
Outstanding work by Ingrid's team with attention to detail. We've worked with Ingrid and her team for several years now. They are able to refocus efforts dynamically and reliably use non-toxic cleaning products that we source like Method. Strongly recommended.
Response from the owner · 2 years ago
We appreciate your kind words, we are fortunate to have worked with you for all these years, it is our pleasure to help you and pay attention to details, we are committed to maintain the quality of service. Thank you for recommending us
I have worked with Ingrid for more than 20 years. She is the only one that meets my standard of cleaning. She did my personal home for decades and now works on my airbnb unit. My guest always comment on how clean the unit is!
Response from the owner · 2 years ago
Thank you for your kind words, we are fortunate to work with you and appreciate the trust you have placed in us over the years. It is great to know that you are satisfied and we are committed to continue offering the best service possible.
Ingrid is amazing! She's very kind and responsive. She did an incredible job cleaning and paid attention to detail. Would definitely recommend!
Response from the owner · 2 years ago
It is great to know that you are satisfied with our service and we try to do our best for you. Attention to detail is important and we are always at your service.
