Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts

De Soto Tax Services LLC logo

De Soto Tax Services LLC

Accountant · Bridgeport, CT · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%91+63Reliability 31%83+25.5Experts Score= 89Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#29 of 66 accountantsPosition by Experts Score among all companies we track in this category. · better than 57%
4.9 ★★★★★ 91 Google reviews · 13 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
📞 Call (475) 256-3062Request a call backWebsite ↗

De Soto Tax Services LLC at a glance

Google reviewers rate De Soto Tax Services LLC 4.9 out of 5 based on 91 reviews, with the owner not responding to any feedback. Customers consistently describe the firm's tax preparation services as professional, friendly, and helpful, noting that staff are patient and respectful when explaining details. Pricing is mentioned as good, and the overall experience is frequently characterized as excellent, with no common criticisms evident in the provided excerpts.

  • Google rating: 4.9 out of 5 from 91 reviews (98% five-star).
  • Reviews on this page: 91 Google reviews (83 with written comments, 8 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 9, 2026.
  • Service: Accountant serving Bridgeport, Connecticut.

Data from Google, last updated October 27, 2026.

Score profile vs other accountants

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction91Reliability83Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 91 (median 90)Reliability: 83 (median 86)Momentum: 100 (median 100)
De Soto Tax Services LLCAccountants median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.De Soto Tax Services LLC: 91/100 on this factor. Category median: 90.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.De Soto Tax Services LLC: 83/100 on this factor. Category median: 86.A
83
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.De Soto Tax Services LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
–

Bar = this company · dark tick = category median.

Star ratings

91 Google reviews we collected

  • 5 stars8998%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star22%

Praise vs complaints

Phrases our text analysis found in 83 written reviews

  • Praise11099%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4238%
  • Quality & results3733%
  • Would recommend1211%
  • Speed & response76%
  • Communication65%
  • Honesty & trust55%
  • Price & value22%

What customers talk about

We read 83 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Taking the course at De Soto Tax Academy has been one of the best investments I've made in my professional development.”
  • “Excellent service; the girls from Colombia are very friendly.”
  • “I highly recommend De Soto Tax Academy to anyone who wants to learn about taxes correctly and professionally.”
  • “The service is welcoming, pleasant, and always efficient.”
  • “The instructor was very patient, answered all our questions, and made complex topics easy to understand.”
  • “100% recommended, fast, reliable, and always with a good attitude.”
  • “I didn't mind making the trip from Hartford to this office because it was worth it.”

People customers mention

  • Angela 12 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Jorge4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mi experiencia en esta oficina fue muy Buena el personal no solo hace el trabajo me senti muy tranquilo porque se tomaron el tiempo de asesorarme y explicarme como llevar mi futuro negocio, la Chica Ecuatoriana es muy Buena Ella me guio mucho no me importa darme el viaje de Hartford a esta oficina porque vale la…

Francis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Me encanta la atención de las chicas, esas niñas ayudan te explican te guían me gusta por la calidez de atención. Un equipo joven. Sentí confianza que ella me hicieran mis impuestos

zoila3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Estamos agradecidos las chicas nos ayudaron mucho con el tramite de registracion y nos supieron aseaorar

Fiordaliza4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Un servicio especial me ayudaron con mis temas migratorios, me asesoraron adecuadamente y ya logré tener mi residencia. Son un equipo muy efectivos

Felipe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Sin duda con paciencia y asesoramiento me supieron ayudar para mis temas de impuestos y migratorios. Las señoritas y Soto siempre disponibles para ayudarme en mi trámite hoy puedo ya ser ciudadano americano. Gracias De Soto Tax

Customer photo from Felipe's review
Oscar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excelente trabajo, las senorita muy amables y siempre con una excel enter actitud, y conocimiento en lo que hacen. El local esta remodelado y muy amplio

Customer photo from Oscar's review

Compare with

Photos

Customer reviews

4.9 ★★★★★ 91 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Gina Poves1 reviewTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tomar el curso en De Soto Tax Academy ha sido una de las mejores inversiones que he hecho en mi desarrollo profesional. Lo que más valoro de esta academia es que la capacitadora no se limitó a enseñarme cómo llenar formularios o preparar declaraciones de impuestos. Su enfoque fue mucho más allá: me ayudó a comprender verdaderamente cómo funcionan los impuestos, las leyes tributarias y la LÓGICA detrás de cada proceso. Gracias a su forma de enseñar, hoy me siento más segura y preparada para analizar situaciones fiscales, entender las responsabilidades tributarias y brindar un mejor servicio a mis futuros clientes. La capacitadora tuvo mucha paciencia, respondió todas nuestras preguntas y hizo que temas complejos fueran fáciles de entender. Recomiendo ampliamente De Soto Tax Academy a cualquier persona que quiera aprender impuestos de manera correcta y profesional. Si estás buscando una capacitación que te enseñe a pensar y entender los impuestos, y no simplemente a llenar papeles, este es el lugar indicado. ¡Muchas gracias por compartir su conocimiento y hacer de esta experiencia algo tan valioso! Después de todo agradezco haberlos encontrado. Gracias señor Edwin y su equipo de trabajo ⭐ 100% recomendada.

Jorge Munoz4 reviewsTotal number of Google reviews Jorge has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mi experiencia en esta oficina fue muy Buena el personal no solo hace el trabajo me senti muy tranquilo porque se tomaron el tiempo de asesorarme y explicarme como llevar mi futuro negocio, la Chica Ecuatoriana es muy Buena Ella me guio mucho no me importa darme el viaje de Hartford a esta oficina porque vale la pena. Hoy cree mi compania se los recomiendo muy calidaz y humildes

Francis Cedeno1 reviewTotal number of Google reviews Francis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Me encanta la atención de las chicas, esas niñas ayudan te explican te guían me gusta por la calidez de atención. Un equipo joven. Sentí confianza que ella me hicieran mis impuestos

Glen MarcoLocal Guide · 107 reviewsTotal number of Google reviews Glen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great, professional service 💪💪💪

zoila noemi lala lema3 reviewsTotal number of Google reviews zoila has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Estamos agradecidos las chicas nos ayudaron mucho con el tramite de registracion y nos supieron aseaorar

Fiordaliza Rosario4 reviewsTotal number of Google reviews Fiordaliza has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Un servicio especial me ayudaron con mis temas migratorios, me asesoraron adecuadamente y ya logré tener mi residencia. Son un equipo muy efectivos

Felipe Javier1 reviewTotal number of Google reviews Felipe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sin duda con paciencia y asesoramiento me supieron ayudar para mis temas de impuestos y migratorios. Las señoritas y Soto siempre disponibles para ayudarme en mi trámite hoy puedo ya ser ciudadano americano. Gracias De Soto Tax

Oscar Guzman2 reviewsTotal number of Google reviews Oscar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente trabajo, las senorita muy amables y siempre con una excel enter actitud, y conocimiento en lo que hacen. El local esta remodelado y muy amplio

Evette Garcia6 reviewsTotal number of Google reviews Evette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

ES ACOGEDOR AGRADABLE SIEMPRE EFICAZ EL SERVICIO

Miguel Guevara1 reviewTotal number of Google reviews Miguel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Me evite un viaje a NY los servicios cerca de casa y sobre todo rapidos me sorprendio la gestion y responsabilidad con la que trabajan

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