Video production service · Miramar, FL · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 92 video production companiesiPosition by Experts Score among all companies we track in this category. · better than 90%
5.0★★★★★36 Google reviews · 19 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate de Sousa Agency Video Production in Miramar, FL, five stars based on thirty-six reviews, with the owner responding to every comment. Clients consistently describe the team as punctual, organized, and responsive, noting that they handle filming, editing, and post-production efficiently for corporate, event, and promotional projects. Recurring themes highlight clear communication, adherence to schedules, and creative attention to detail, while no negative patterns or criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 36 reviews (100% five-star).
Reviews on this page: 36 Google reviews (35 with written comments, 4 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: August 4, 2026.
Service: Video Production Company serving Miramar, Florida.
Data from Google, last updated October 25, 2026.
Score profile vs other video production companies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyVideo Production Companies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.de Sousa Agency Video Production: 99/100 on this factor. Category median: 99.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.de Sousa Agency Video Production: 98/100 on this factor. Category median: 98.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.de Sousa Agency Video Production: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
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Bar = this company · dark tick = category median.
Star ratings
36 Google reviews we collected
5.0of 5
5 stars36100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 35 written reviews
96%praise
Praise7496%
Complaints34%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1925%
Quality & results1823%
Would recommend1519%
Speed & response1418%
Communication68%
Honesty & trust56%
What customers talk about
We read 35 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“His professionalism, creativity, and ability to make everyone feel comfortable on camera made the entire process enjoyable.”
“Working with Joel was an outstanding experience from start to finish.”
“If you're looking for someone who is talented, reliable, and passionate about creating exceptional video content, I highly recommend Joel.”
“Cant recommend more highly, Joel is great to work with!”
“He’s incredibly responsive to messages and highly prepared.”
“From the initial communication to the on-site production plan and post-production follow-through, they kept us informed and confident every step of the way.”
“If you’re looking for a reliable and talented video production partner, the de Sousa Agency is a fantastic choice.”
People customers mention
Joel19 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Scott1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Working with Joel was an outstanding experience from start to finish. He handled both the filming and editing of our small group video series, and the quality of his work exceeded our expectations.
Joel has a great eye for detail and storytelling, and he was able to capture the heart and vision of our project in a…
AirStair5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I can’t say enough about how wonderful it is to work with Joel at de Sousa Agency Video Production. He’s incredibly responsive to messages and highly prepared. He got the finished product in our hands quickly and the quality was phenomenal. We will be booking several jobs with de Sousa Agency, in the very near…
William3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I would highly recommend the de Sousa Agency for video production. They worked with our institution on two interview projects, and the experience was excellent from start to finish. Even though we were out of state and had never worked together before, their team made the entire process feel seamless and well…
JessicaLocal Guide · 44 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
We had the absolute pleasure of working with Joel to capture video at our Gather & Give Women’s Luncheon, and we could not recommend him more highly.
Joel is incredibly professional, easy to work with, and truly talented behind the camera. He has a great eye for capturing meaningful moments and the overall…
CindyLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
My daughter recently booked a job, and the final project came out absolutely beautiful. Thank you so much for the opportunity to work with her and for your support throughout the process. The video is truly touching, and we’re so grateful to have been part of it.
Would you like a slightly more formal or more enthusiastic version as well?
Barbara1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I have been working with Joel for many years on his projects. He has been so wonderful to work with and my talent have always had an amazing experience. Truly a professional!
Working with Joel was an outstanding experience from start to finish. He handled both the filming and editing of our small group video series, and the quality of his work exceeded our expectations.
Joel has a great eye for detail and storytelling, and he was able to capture the heart and vision of our project in a way that felt authentic and engaging. His professionalism, creativity, and ability to make everyone feel comfortable on camera made the entire process enjoyable.
If you're looking for someone who is talented, reliable, and passionate about creating exceptional video content, I highly recommend Joel. We look forward to working with him again on future projects!
Response from the owner · 2 months ago
Scott, we so appreciate you taking the time to write in such detail about your experience with our process. You are quite the details person on set as well and the team really benefited from that. Can’t wait to work together again!
AirStair Solutions, LLC5 reviewsiTotal number of Google reviews AirStair has written across all businesses on Google Maps, not just this one.
I can’t say enough about how wonderful it is to work with Joel at de Sousa Agency Video Production. He’s incredibly responsive to messages and highly prepared. He got the finished product in our hands quickly and the quality was phenomenal. We will be booking several jobs with de Sousa Agency, in the very near future. Cant recommend more highly, Joel is great to work with!
Response from the owner · 7 months ago
Your staff was so polite and easy to work with, they wanted to make it successful and we are very excited about working together again soon!
William Lennert3 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
I would highly recommend the de Sousa Agency for video production. They worked with our institution on two interview projects, and the experience was excellent from start to finish. Even though we were out of state and had never worked together before, their team made the entire process feel seamless and well organized.
From the initial communication to the on-site production plan and post-production follow-through, they kept us informed and confident every step of the way. Their professionalism, responsiveness, and creativity really stood out, and it was clear they were committed to delivering a high-quality final product.
If you’re looking for a reliable and talented video production partner, the de Sousa Agency is a fantastic choice.
Response from the owner · 7 months ago
It was such a pleasure working with CUA, you’re quite the professional too Bill, you were a great producer!
Jessica CampbellLocal Guide · 44 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
We had the absolute pleasure of working with Joel to capture video at our Gather & Give Women’s Luncheon, and we could not recommend him more highly.
Joel is incredibly professional, easy to work with, and truly talented behind the camera. He has a great eye for capturing meaningful moments and the overall atmosphere of an event.
What impressed us most was not only the quality of his work but also his timeliness—he delivered beautifully polished videos quickly, which allowed us to start sharing the impact of the event right away.
The final footage perfectly captured the heart of the day.
If you’re looking for someone who is reliable, creative, and delivers exceptional work, Joel is who you need to hire!
We look forward to working with him again! 🎥✨
Response from the owner · 7 months ago
Jessica, it was such a pleasure to work your event last week, you were so prepared with a shot list and everything to make your video a homerun!
Cindy SaintaimeLocal Guide · 25 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
My daughter recently booked a job, and the final project came out absolutely beautiful. Thank you so much for the opportunity to work with her and for your support throughout the process. The video is truly touching, and we’re so grateful to have been part of it.
Would you like a slightly more formal or more enthusiastic version as well?
Response from the owner · 7 months ago
Cindy, we loved working with your daughter on the video shoot, she was so energetic and willing to try things more than once, a great spirit for an up and coming actress! Keep up the great work.
Barbara Agozzino1 reviewiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
I have been working with Joel for many years on his projects. He has been so wonderful to work with and my talent have always had an amazing experience. Truly a professional!
Response from the owner · 8 months ago
Thank you Barbara, you’re our first choice when it comes to hiring talent for our video shoots. Thanks so much for being a talented vendor!
Linda Li2 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Great experience working with Joel and his team. They were on schedule, professional and patient with our teammates as they worked through testimonials, interviews and a very active videoshoot outside on our airport ramp. With lighting and sound limitations, there were a lot of on-the-go changes and Joel was able to proceed efficiently as needed. When it was time to present the final product to our team, our CEO was so pleased with the outcome he couldn't believe it was featuring our company and brand. I would definitely recommend Joel and his agency for marketing content creation, especially in the aviation industry as he has a good eye for this niche industry.
Response from the owner · 9 months ago
Linda, you’ve been such a pleasure to work with and the team at Banyan is like none we’ve ever met, superior people. Thanks so much for your kind words!
Kelly McNair9 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
