Brian W2 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCody was amazing!
Dean's Pest Control
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%99+30.5Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 61 termite control servicesPosition by Experts Score among all companies we track in this category. · better than 85%
5.0 ★★★★★ 78 Google reviews · 9 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
Dean's Pest Control at a glance
Google reviewers rate Dean's Pest Control five stars based on seventy-eight reviews, highlighting the professionalism, punctuality, and knowledge of technicians. Customers frequently describe effective treatments for pests like fleas, wasps, and termites, noting quick response times and thorough inspections. The feedback emphasizes friendly communication and educational support regarding pest prevention, with no recurring criticisms identified in the provided excerpts.
- Google rating: 5.0 out of 5 from 78 reviews (99% five-star).
- Reviews on this page: 78 Google reviews (64 with written comments, 2 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 20, 2026.
- Service: Termite Control Service serving Waynesville, Ohio.
Data from Google, last updated October 28, 2026.
Score profile vs other termite control services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dean's Pest Control: 98/100 on this factor. Category median: 91.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dean's Pest Control: 99/100 on this factor. Category median: 89.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dean's Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
78 Google reviews we collected
- 5 stars7799%
- 4 stars11%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 64 written reviews
- Praise8999%
- Complaints11%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude3438%
- Quality & results2224%
- Would recommend1517%
- Speed & response1011%
- Communication89%
- Honesty & trust11%
What customers talk about
We read 64 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ty so much for being so professional and friendly and for taking the time to let me show you around to look in different rooms of my mother in law apartment.”
“They both did a very thorough job & I would love to work with either of them again”
“Can’t recommend them enough they got me in on the same day I called and took care of my problem.”
“They’re fast to respond, knowledgeable, and genuinely good at what they do.”
“He listened to my concerns and taught me a lot about how my house plants were attracting pests.”
“If you’re looking for pest control services with a dependable, professional team behind it, Dean’s is the best.”
People customers mention
- Cody 8 reviews
- Ian 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Im10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
SHOUT OUT AND PUSH UP CODY!!!! Ty so much for being so professional and friendly and for taking the time to let me show you around to look in different rooms of my mother in law apartment. Also for going ABOVE AND BEYOND to have my Auntie apartment serviced today and her neighbor across the hall. 🤞🧎♀️➡️that this…
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Cody did a great job for us. Very personable and professional….glad we have the service.
Chad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
They do regular service on my house and have been absolutely amazing. The rid the house completely of fleas from the previous owners. Cody has been such an amazing help and very very knowledgeable! Thank you guys!
Craig4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
We have been using Deans for a couple years and have always been happy. Cody our technician is very friendly and knowledgeable. Highly recommend
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Cody is GREAT! He doesn't rush and he takes the time to address any concerns. He is friendly, knowledgeable, and very professional. Give Dean's Pest Control a try. They are so much better than the 'big name' companies!
Dee7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Cody was awesome! He listened to my concerns and taught me a lot about how my house plants were attracting pests. I never in a million years would have guessed that my plants were the issue. They care about me my family and my pets and refuse to treat with dangerous chemicals unless we were able to leave. Cody is…
Photos
Customer reviews
5.0 ★★★★★ 78 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Im the BEST Awesome10 reviewsTotal number of Google reviews Im has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSHOUT OUT AND PUSH UP CODY!!!! Ty so much for being so professional and friendly and for taking the time to let me show you around to look in different rooms of my mother in law apartment. Also for going ABOVE AND BEYOND to have my Auntie apartment serviced today and her neighbor across the hall. 🤞🧎♀️➡️that this schedule takes care of the issues…. This place ….well that’s all I’m going to say!!!🤣 ALSO CAN WE GET THE HALLWAY’s on EVERY FLOOR 1-11 serviced regularly as well…
- Pest type: Cockroaches, Bed bugs
Amani Odle5 reviewsTotal number of Google reviews Amani has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJeremy, and cody were very kind and patient
Alpha MediaLocal Guide · 36 reviewsTotal number of Google reviews Alpha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googleamazing help explaining the tick program
David Andrews6 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCody did a great job for us. Very personable and professional….glad we have the service.
Chad Hopkins1 reviewTotal number of Google reviews Chad has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey do regular service on my house and have been absolutely amazing. The rid the house completely of fleas from the previous owners. Cody has been such an amazing help and very very knowledgeable! Thank you guys!
Craig Shady4 reviewsTotal number of Google reviews Craig has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe have been using Deans for a couple years and have always been happy. Cody our technician is very friendly and knowledgeable. Highly recommend
Amy Kelley5 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCody is GREAT! He doesn't rush and he takes the time to address any concerns. He is friendly, knowledgeable, and very professional. Give Dean's Pest Control a try. They are so much better than the 'big name' companies!
Dee7 reviewsTotal number of Google reviews Dee has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCody was awesome! He listened to my concerns and taught me a lot about how my house plants were attracting pests. I never in a million years would have guessed that my plants were the issue. They care about me my family and my pets and refuse to treat with dangerous chemicals unless we were able to leave. Cody is professional, nice and he gets the job done. In a world full of pests, You can count on Dean for that!
Brad Hundley10 reviewsTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCody came and took care of my Yellowjacket problem in my attic. He was on time very nice and professional. Can’t recommend them enough they got me in on the same day I called and took care of my problem. Highly recommend.
Business details
- Address: 846 US-68, Xenia, OH 45385
- Phone: (614) 633-6860
- Website: deanspest.com
- Service area: Waynesville, OH