Window cleaning service · Boise City, ID · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty98−0.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#32 of 44 garage cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 28%
5.0★★★★★1,126 Google reviews · 22 photos
97%five-star reviews
4.86★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers frequently highlight punctuality, friendly staff, and thorough cleaning of windows, screens, and solar panels. Communication regarding scheduling reminders is also noted positively. However, lower-rated feedback cites issues with pricing, missed service details like frames or tracks, and occasional property security concerns.
Google rating: 5.0 out of 5 from 1,126 reviews (97% five-star).
Reviews on this page: 1,126 Google reviews (981 with written comments, 7 with photos).
Owner responses: the business replied to 28% of reviews.
Most recent review: October 30, 2026.
Service: Garage Cleaning Service serving Boise City, Idaho.
Data from Google, last updated November 1, 2026.
Score profile vs other garage cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Dean's Window CleaningGarage Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dean's Window Cleaning: 93/100 on this factor. Category median: 95.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dean's Window Cleaning: 93/100 on this factor. Category median: 95.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dean's Window Cleaning: 98/100 on this factor. Category median: 100.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dean's Window Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dean's Window Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dean's Window Cleaning: 39/100 on this factor. Category median: 79.D
39
Bar = this company · dark tick = category median.
Star ratings
1,126 Google reviews we collected
5.0of 5
5 stars1,09497%
4 stars182%
3 stars71%
2 stars40%
1 star30%
Praise vs complaints
Phrases our text analysis found in 981 written reviews
99%praise
Praise2,00899%
Complaints231%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price3622%
Reasonable11872%
Overpriced21%
Not sure74%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results59029%
Staff & attitude48024%
Speed & response38819%
Would recommend27313%
Price & value1919%
Communication834%
Honesty & trust261%
What customers talk about
We read 981 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Every time we have Dean’s come clean our windows and screens, it’s an excellent experience.”
“Said he did, but after he left I went upstairs and found the blind still not fixed.”
“Both men were friendly and didn’t waste any time getting to work.”
“They were on time and provided an excellent quality of work.”
“Raoul and Greg were delayed by only about 15 minutes because the previous job took a bit longer to complete but they called ahead to let me know.”
“Highly recommend Dean’s for anyone looking for reliable window cleaning!”
“You folks do what you think is right but I can’t recommend this company.”
“Prices are affordable and well worth the quality job they do.”
“Way overpriced in my opinion.”
“Communication with the office and technicians about appointments, reminders, and arrival times is easy and much appreciated.”
“Hard to reach windows were not an issue for these guys.”
“Dean is very responsible and reliable and our windows sparkle!”
People customers mention
Deans22 reviews
Greg12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Dean's Window Cleaning for 7 kinds of job. Pick one to see what they paid and said.
MMaryLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I just had Deans Window cleaning come to do the solar panels. Both men were friendly and didn’t waste any time getting to work.
While 👨💼 (sorry I don’t remember his name) was on the roof Eddy decided to help me out and do my big picture window and a couple smaller ones. I can’t thank him enough.
I would highly recommend both of them!
Not sureInterior & exterior window cleaning
JJenniferLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★
Dean’s does an excellent window cleaning job - proficient, precise and thorough. I have used them for several years and been happy with the results, however their increase in price was a disappointment this year. I was expecting a break for loyalty and my senior status.
OverpricedWindow washing
KKaarenLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
They were on time and provided an excellent quality of work. The windows had not been cleaned in 3 years . They now look like new. Thank you.
DDaveLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
On time. went straight to work and windows are spotless. It has been five years and we are still very happy. We would recommend them highly.
TTracy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Every time we have Dean’s come clean our windows and screens, it’s an excellent experience.
CCynthiaLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Great service and communication. Pleasure always and very knowledgeable. My home windows and gutter clean out is spectacular.
Reasonable priceGutter cleaningWindow washing+ Responsiveness+ Value
I just had Deans Window cleaning come to do the solar panels. Both men were friendly and didn’t waste any time getting to work.
While 👨💼 (sorry I don’t remember his name) was on the roof Eddy decided to help me out and do my big picture window and a couple smaller ones. I can’t thank him enough.
I would highly recommend both of them!
Price assessment: Not sure
Services: Interior & exterior window cleaning
J
Jennifer LeonardLocal Guide · 8 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Dean’s does an excellent window cleaning job - proficient, precise and thorough. I have used them for several years and been happy with the results, however their increase in price was a disappointment this year. I was expecting a break for loyalty and my senior status.
Price assessment: Overpriced
Services: Window washing
K
Kaaren AtkinLocal Guide · 13 reviewsiTotal number of Google reviews Kaaren has written across all businesses on Google Maps, not just this one.
On time. went straight to work and windows are spotless. It has been five years and we are still very happy. We would recommend them highly.
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · 5 days ago
Dave!! Wow! Thank you so very much for the wonderful review and your loyalty to Dean's, it really means so much to us. We love our customers and appreciate you,
T
Tracy Benelli5 reviewsiTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Hi Cynthia, We take pride in providing great service and communication, and we truly appreciate your trust in us. We look forward to working with you again!
J
Jacqueline HolmesLocal Guide · 10 reviewsiTotal number of Google reviews Jacqueline has written across all businesses on Google Maps, not just this one.
Greg and Eddie did a wonderful job on my windows and were kind and friendly as well! I now have windows I can see through, clean screens, and clear window tracks. I hope to have Dean's clean my windows on a regular basis.
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · a week ago
Hi Jacquline, We’ll be sure to share your kind words with them! We truly appreciate you choosing Dean’s and look forward to keeping your windows looking their best for years to come!
D
Dana Vague4 reviewsiTotal number of Google reviews Dana has written across all businesses on Google Maps, not just this one.
We’ve used Dean’s Window Cleaning for the past 5 years. In the spring of 2025 we had Caleb. Then it was Eric & Sebastian in the fall of 2025. Zack came in the spring of 2026 and John did our windows in Oct 2026. All were friendly, professional and very efficient. All did an excellent job cleaning our interior and exterior windows. When there is one person, it takes about 2 hours to clean inside and out of our 2666 sq ft home. Windows are sparkly clean with no missed spots or streaks. We’ve never had to ask them to clean missed spots. Technicians show up on time and always clean up after themselves. Very, very happy with all of their work. Dean really has an excellent crew and is a really nice guy! Communication with the office and technicians about appointments, reminders, and arrival times is easy and much appreciated. Prices are affordable and well worth the quality job they do. Highly recommend Dean’s Window Cleaning.
Excellent work! Dean is very responsible and reliable and our windows sparkle!!
We have used their company for several years and have never been disappointed with their work.
Response from the owner · a year ago
Thank you! It means a lot to hear you’ve been happy with our work for so many years. We’re glad your windows are shining and appreciate your continued trust.
