Customers frequently praise the salon for consistent men's haircuts, digital perms, and color services, noting that stylists listen carefully to specific requests and offer reasonable prices. The atmosphere is often described as friendly and relaxing, with staff accommodating walk-ins and providing thorough consultations. However, a subset of reviews criticizes the salon for failing to follow provided reference photos, resulting in cuts that were too short or generic, alongside complaints about overbooking and poor communication.
Google rating: 4.9 out of 5 from 413 reviews (97% five-star).
Reviews on this page: 413 Google reviews (373 with written comments, 87 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 16, 2026.
Service: Cosmetics Store serving Mountain View, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
413 reviews on Google
5★399
4★0
3★4
2★1
1★9
Reviews from Google, shown as published (original wording, unedited).
S
Sean4 reviews
★★★★★
Been going here for a year to see Sarah and Jenny. Always get a fantastic, consistent men's haircut every time. Best hair salon around - highly recommended!
Price: $40–60
Services: Haircut
Atmosphere: Relaxing, Modern
Maintenance: Pristine
Response from the owner · 2 weeks ago
Thank you so much for your continued support over the past year! We’re so happy to hear that you’ve consistently had a great experience with our team. We truly appreciate your kind words and recommendation, and we look forward to seeing you again soon!😊👍
I am quite happy with the haircut I got! They really listened to my request and came up with a better version of what I imagined.
Response from the owner · 3 weeks ago
Thank you so much for taking the time to leave us such a wonderful review! We’re so glad you’re happy with your haircut and that we could bring your vision to life. We truly appreciate your support and look forward to seeing you again! 😊
I visited for the first time for a men's haircut and was very satisfied with the result. Highly recommend!
오늘 리뷰보고 처음 방문했는데 너무나 만족스러웠습니다.
Price: $40–60
Response from the owner · 3 weeks ago
Thank you so much for taking the time to leave us a review! We’re so happy you enjoyed your first visit and your haircut. We truly appreciate your recommendation and hope to see you again soon!😊
Had a hair cut and hair dye here. Jenny and Sarah are very patient and they made sure i got the colour i wanted without bleaching 💜
Price: $200+
Services: Haircut, Hair coloring
Atmosphere: Relaxing, Modern, Cozy
Maintenance: Well-kept
Response from the owner · 4 weeks ago
Thank you so much for your kind review and for sharing the photo! We’re so happy to hear that you love your new hair color and that we were able to achieve the look you wanted without bleaching or damaging your hair. It was a pleasure having you at Dear Seoul Hair in Mountain View and we look forward to seeing you again! 💕😊
Really happy with my haircut! My stylist was super nice, patient, and detail-oriented. She took her time and did a great job, and I really like how my hair turned out. She also styled it at the end, which made the whole experience even better. I really appreciated how careful and attentive she was. Would definitely come back!
Price: $60–80
Atmosphere: Relaxing
Response from the owner · a month ago
Thank you so much for taking the time to leave us such a thoughtful review! We truly appreciate your kind words and support. It means a lot to our team, and we look forward to welcoming you back again soon! 💕😊
I recently had the pleasure of coming here. The whole staff are very friendly and they did an excellent job with my cut. Super thorough and relaxing wash at the end to top it off. 11/10 would come here again.
Price: $40–60
Services: Haircut
Atmosphere: Relaxing
Maintenance: Pristine
Response from the owner · a month ago
Thank you so much for your wonderful review! We truly appreciate your support and look forward to welcoming you back again soon!😊
I came here based on a recommendation from my Korean friend, and I’m so glad I did! The whole experience was very comfortable and relaxing from start to finish. My stylist was incredibly gentle, patient, and attentive, and she made sure I felt comfortable throughout the entire process. I’m also really happy with how my hair turned out — exactly the kind of look I was hoping for. Definitely a 5-star experience, and I would happily come back again!
Response from the owner · a month ago
Thank you so much for your kind and thoughtful review! We’re so happy to hear that you felt comfortable and relaxed throughout your visit and that you love your hair. Your kind words truly mean a lot to our entire team and encourage us to keep doing our best. Thank you again for your support, and we look forward to seeing you again! 💕💫🥰
I’ve had the best haircut here!!!! Highly recommend!!! I recently moved to San Francisco and was lost where to get my hair done. Then I got to find out this Korean hair salon and turns out it was the best decision I’ve ever made. My husband also got his hair cut and he absolutely loves his style!!! Will return here for sure!
Response from the owner · a month ago
Thank you so much for your wonderful review! We’re so happy to hear that both you and your husband loved your haircuts. It truly means a lot to us that you found our salon after moving to San Francisco and trusted us with your hair. We really appreciate your recommendation and look forward to seeing you both again! ❤️🥰
I had such a lovely experience here! Everyone was so warm, welcoming, and kind from the moment I walked in. I got my hair colored and cut, and I’m really happy with how everything turned out. 🥰
They even offered snacks and made sure I was comfortable throughout my appointment, which was such a thoughtful touch! I really felt well taken care of. Thank you for the beautiful hair and wonderful service! I’ll definitely be coming back.
Services: Haircut, Hair coloring
Atmosphere: Relaxing, Cozy
Maintenance: Well-kept
Response from the owner · a month ago
Thank you so much for your incredibly warm and thoughtful review! 🥰 Your kind words truly made our day extra special, and we are so grateful that you took the time to share your experience with us.
Knowing that you felt welcomed, comfortable, and well taken care of means so much to our entire team. Your support and encouragement give all of us so much positive energy and motivation.
Thank you again from the bottom of our hearts. We’re so happy you love your new hair, and we can’t wait to welcome you back to Dear Seoul Hair & Beauty! 💕
This was my first visit to Dear Seoul Hair & Beauty, and I am so impressed with Sarah!
I came in frustrated with damaged hair and ready to cut it very short to start over. Sarah listened carefully to what I was hoping to accomplish with the cut. She understood, and explained how she planned to reshape my hair while removing the damaged areas.
I also gave Sarah a little resistance on coloring because I was perfectly comfortable looking my age! But she recommended that some color would complement the new cut and give the overall look a more polished finish. I trusted her judgment, and I’m glad I did. The color softened the unflattering gray, brought back the shine, and made my hair look healthier and more youthful without feeling unnatural.
Two hours later, the before-and-after transformation felt as dramatic as a fixer-upper after a major house remodel! The cut and color didn’t just get rid of the damaged hair, they gave me a fresh new look that is incredibly easy to manage in everyday life. Since the cut, I simply wash and dry my hair, and it naturally falls into place without products or styling. That, to me, is the sign of a truly great haircut.
Sarah is thoughtful, skilled, and clearly understands how to create a look that works for the person. I’m very happy I found her and this salon, and know I’ll be a loyal customer for years to come.
Atmosphere: Relaxing
Maintenance: Pristine
Response from the owner · a month ago
Thank you so much for taking the time to write such a thoughtful and detailed review. We truly appreciate you sharing your experience with us.
Your kind words mean so much to Sarah and will be a wonderful encouragement to her. They also mean a great deal to our entire team and motivate all of us to continue doing our very best for every client.
We’re so happy to hear that you love your new cut and color, and especially that your hair is now easy to manage in your everyday life. It was truly a pleasure having you at Dear Seoul Hair & Beauty.
Thank you again for your trust and for such a heartfelt review. We look forward to seeing you again! ❤️😊
