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Decatur Morgan HomeCare

4.5 ★★★★★ · 22 Google reviews · 1 photos
Home health care service · Decatur, AL

Decatur Morgan HomeCare at a glance

Google reviewers rate Decatur Morgan HomeCare 4.5 out of 5 based on 22 reviews, with the owner responding to 14 percent of feedback. Positive comments highlight professional staff, effective therapy for stroke and surgery recovery, and courteous communication. However, critical reviews describe delays in post-discharge intake, incorrect wound care procedures, and unprofessional behavior during unannounced visits, indicating inconsistencies in scheduling and patient interaction.

  • Google rating: 4.5 out of 5 from 22 reviews (86% five-star).
  • Reviews on this page: 22 Google reviews (12 with written comments).
  • Owner responses: the business replied to 14% of reviews.
  • Most recent review: August 26, 2025.
  • Service: Home Health Care Provider serving Decatur, Alabama.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.5
★★★★★
22 reviews on Google
5★19
4★0
3★0
2★0
1★3

Reviews from Google, shown as published (original wording, unedited).

Pam Harrrison4 reviews
★★★★★

Decatur Morgan Home Health evaluated and provided therapy for my Dad after he had a stroke. All of the staff has been so kind and courteous. They are very knowledgeable about the therapy needed to progress. My Dad has regained use of a weakened hand and leg. I believe this can be attributed greatly to the excellent care he received from Decatur Morgan Home Health. They worked him hard and motivated him to get back to the best he could be. I highly recommend using them for yourself or loved ones.

Review from Google · view on Google
Harold Cook4 reviews
★★★★★

Very professional staff. Great support team with Libby, Julia, Lori, Jenna, and Ashley. Sorry if I omitted any team Member that helped me. Excellent and professional Staff who helped me recover. Highly recommend their services

Review from Google · view on Google
Ashley Sutton2 reviews
★★★★★

Excellent therapy team

Review from Google · view on Google
Rhonda Hatton1 review
★★★★★

Great company to use for health care .. highly recommend their services.

Review from Google · view on Google
Katharine Taylor3 reviews
★★★★★

They helped my mom so much after her hospitalization highly recommend!

Review from Google · view on Google
Janet Hernandez1 review
★★★★★

THIS IS WORST HOME HEALTH COMPANY I HAVE EVER SEEN. WAS TOLD THE NURSE WOULD BE OUT WITH IN 24 HOURS OF DISCHARGE FROM THE HOSPITAL- DISCHARGE WAS ON A SATURDAY (ACCORDING TO SOCIAL WORKER THAT WOULD NOT MATTER STILL A NURSE WOULD BE OUT WITH IN 24 HOURS OF DISCHARGE FOR INTAKE) THE HH NURSE CALLED MONDAY AFTER 5PM AND SAID SHE WAS SORRY THAT SOMEONE WOULD BE THERE ON TUESDAY. WENT HOME WITH IV ANTIBIOTICS- NEEDLESS TO SAY NO IV ANTIBIOTICS WAS HAD UNTIL WEDNESDAY- SAID PATIENT WAS ON ALMOST SEPTIC WHEN ARRIVED AT HOSPITAL ONE WEEK PRIOR. IT WAS ALWAYS SOMETHING THE 3 WEEKS THEY DID COME OUT. ONCE THEY FOUND OUT SAID PATIENT RETURNED TO WORK- THEY DISCONTINUED HOME HEALTH SAID THEY CAN NOT COME OUT IF PATIENT IS WORKING- PATIENT DID BEFORE WHEN PATIENT HAD HOME HEALTH AND IT WAS NEVER AN ISSUE. THE ONLY REASON HOME HEALTH WAS COMING OUT WAS FOR IV ANTIBIOTICS- NO WOUND CARE, I DO BELIEVE THEY THOUGHT THEY WOULD GET ORDERS FOR WOUND CARE BUT THAT WAS A BIG FAT NO!! DOCTOR DID NOT WANT THEM DOING ANYTHINGH TO SAID PATIENTS WOUND. PATEINT TOOK OFF WORK TO MEET THEM AT HOME AT 3:30 THEY CALL AT 2:50 TO SAY THEY WOULD DO A DISCHARGE FROM OFFICE AND IV ANTIBIOTIC PHARMACY WOULD SEND THEIR NURSE OUT. GREAT ONE WOULD THINK THAT THIS WOULD HAVE HAPPEN PRIOR TO NOW SEEING HOW THAT IS THE ONLY REASON HOME HEALTH WAS COMING TO SAID PATIENS HOME TO BEGIN WITH. I GUESS DMH IS SO MONEY HUNGRY THAT THEY DO WHAT EVER THEY CAN TO GET IT. WILL NEVER EVER USE THEM AGAIN. THE NURSE THAT DID COME OUT HAD A LOOK ON HER FACE AS THOUGH SHE IS BETTER THAN EVERYONE ELSE , ESPEACIALLY THE PATIENT THAT SHE IS THERE TO CARE FOR. THIS IS THE WORST CARE EVER RECIEVED BY A HOME HEALTH COMPANY, THIS SAME HOME HEALTH COMPANY WAS TO DO PT WITH THIS PATIENTS MOTHER IN LAW- SOME HOW THEY HAD A NURSE COME OUT ONE DAY AND PT ONE DAY- THAT DID NOTHING FOR THAT PATIENT AT ALL. NEVER EVER AGAIN WILL THIS COMPANY BE USED.!! IF SUGGEST TO YOU OR LOVED ONE TO USE DECATUR MORGAN HOME HEALTH TURN THEM DOWN AND RUN!! YOU WILL BE BETTER OFF!!!

Response from the owner · a year ago

Hi Janet. We appreciate you reaching out to us with your concerns and are sorry to hear about the experience you reported. Please know that we take all concerns seriously. Would you mind emailing us at [email protected] so that we can gather details about your circumstances and get our teams working on a solution?

Review from Google · view on Google
Gail Nethery3 reviews
★★★★★

Decatur Morgan Home Care gets 5 stars from me due to the excellent care given after my knee surgery. My surgeon was very happy with my progress.

Review from Google · view on Google
lisa whiteLocal Guide · 22 reviews
★★★★★

When the patient has to explain how their wound is supposed to be cared for numerous times to the nurse and it still doesn't get done correctly something is wrong with that picture. The office goes in and changes the supplies orders without even seeing the size of the wound. Something is wrong with that picture also. I've used this agency numerous times without any problems before but I will not use them ever again.

Response from the owner · 3 years ago

Hi Lisa. We appreciate you reaching out to us with your concerns and are sorry to hear about the experience you reported. Please know that we take all concerns seriously and take pride in providing quality care for our patients. Would you mind emailing us at [email protected] so that we can gather details about your circumstances and get our teams working on a solution?

Review from Google · view on Google
Beth Wauford2 reviews
★★★★★

Very professional, courteous & attentive staff. They do their best to make sure that all your needs are met & you are more than satisfied with the care you receive. Very highly recommend without hesitation!

Review from Google · view on Google
Danielle Pace4 reviews
★★★★★

I have personally used this company for family members and friends and have not been disappointed. They have a great group of people from nurses to therapist and everyone else. I recommend them to everyone

Review from Google · view on Google

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