Decks Docks & More logo

Decks Docks & More

Dock builder · Columbia, SC · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%90+23.5Value 15%97+14.8Craft & service penalty86−1.4Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 31 deck contractorsPosition by Experts Score among all companies we track in this category. · better than 73%
5.0 ★★★★★ 33 Google reviews · 23 photos
100%five-star reviews
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
15%reviews answered by the owner
May 2025latest review

Decks Docks & More at a glance

Google reviewers rate Decks Docks & More five stars based on thirty-three reviews, with the owner responding to fifteen percent of them. Customers highlight the installation of jet ski docks and EZ Port systems, praising the crew for punctuality, professional communication, and detailed explanations of product options. Service notes include prompt scheduling, thorough final adjustments, and responsive support for maintenance issues. No recurring criticisms appear in the provided excerpts, as all reviews express satisfaction with the quality of work and customer service.

  • Google rating: 5.0 out of 5 from 33 reviews (100% five-star).
  • Reviews on this page: 33 Google reviews (32 with written comments, 7 with photos).
  • Owner responses: the business replied to 15% of reviews.
  • Most recent review: May 25, 2025.
  • Service: Deck Contractor serving Columbia, South Carolina.

Data from Google, last updated October 29, 2026.

Score profile vs other deck contractors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: craft & service.

Satisfaction94Reliability90Craft & service86Value97Momentum–Replies to reviews–Satisfaction: 94 (median 83)Reliability: 90 (median 75)Craft & service: 86 (median 88)Value: 97 (median 100)
Decks Docks & MoreDeck Contractors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Decks Docks & More: 94/100 on this factor. Category median: 83.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Decks Docks & More: 90/100 on this factor. Category median: 75.A
90
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Decks Docks & More: 86/100 on this factor. Category median: 88.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Decks Docks & More: 97/100 on this factor. Category median: 100.A
97
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 57.–
–

Bar = this company · dark tick = category median.

Star ratings

33 Google reviews we collected

  • 5 stars33100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 32 written reviews

  • Praise6498%
  • Complaints12%

Topic share

How often each topic comes up in the written reviews

  • Would recommend1625%
  • Quality & results1523%
  • Speed & response1422%
  • Staff & attitude1117%
  • Communication711%
  • Price & value12%
  • Honesty & trust12%

What customers talk about

We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I would highly recommend using decks docks and more.”
  • “He and his crew did a wonderful job and were very professional.”
  • “The installation was completed promptly and professionally.”
  • “The crew was very professional, on time and listened to my dock requirements.”
  • “He explains everything - gives you an education on the various options.”
  • “Great job at a fantastic price.”
  • “I would definitly recommend these people for their honesty,no sales pressure and good work ethics.”

People customers mention

  • Jeff 6 reviews
  • Jim 5 reviews
  • Murray 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Kerry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jim is awesome. He explains everything - gives you an education on the various options. We are extremely happy with our new docks - they are very easy to use. I would highly recommend using decks docks and more.

DonLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very satisfied with the not only the quality of the dock but the install as well. The equipment had to pass in the alley way of two houses just to get to the water all the while avoiding two sprinkler systems and flower beds. He and his crew did a wonderful job and were very professional.

David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jim shared his expert knowledge to help us select the right ski docks to meet our needs for our two Yamaha VXs. The installation was completed promptly and professionally. We are very happy with the product and the service.

Customer photo from David's reviewCustomer photo from David's reviewCustomer photo from David's review
Ken8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I recently purchased an EZDock for my new Yamaha FX Waverunner. Jim & Jeff from Decks, Docks & More we’re excellent. They delivered the dock, installed it and made sure everything fit well and then made certain it launched and docked easily a few times. They didn’t leave until I was totally satisfied. I would highly…

Customer photo from Ken's review
Bryce8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Just had our jet ski dock installed yesterday. Great communication with owner concerning the best options for our location and dock configuration. Jim kept us updated on delivery and installation times. Excellent product and service. Highly recommend this company and his line of products.

Brannon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great jet ski docks and great service! These guys installed my PWC dock yesterday and it went very well. I would definitely recommend SC Docks.

Photos

Customer reviews

5.0 ★★★★★ 33 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kerry Scott8 reviewsTotal number of Google reviews Kerry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jim is awesome. He explains everything - gives you an education on the various options. We are extremely happy with our new docks - they are very easy to use. I would highly recommend using decks docks and more.

Don BookerLocal Guide · 17 reviewsTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very satisfied with the not only the quality of the dock but the install as well. The equipment had to pass in the alley way of two houses just to get to the water all the while avoiding two sprinkler systems and flower beds. He and his crew did a wonderful job and were very professional.

David Bryan5 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jim shared his expert knowledge to help us select the right ski docks to meet our needs for our two Yamaha VXs. The installation was completed promptly and professionally. We are very happy with the product and the service.

Lisa Keller17 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great product! Exceptional service. I highly recommend them!

Ken Angeletti8 reviewsTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently purchased an EZDock for my new Yamaha FX Waverunner. Jim & Jeff from Decks, Docks & More we’re excellent. They delivered the dock, installed it and made sure everything fit well and then made certain it launched and docked easily a few times. They didn’t leave until I was totally satisfied. I would highly recommend EZDock from Decks Docks & More for your PWC.

Response from the owner · 4 years ago

Ken, Thanks again and for the kind words too. Let us know if you need anything or have any questions.

Bryce Anderson8 reviewsTotal number of Google reviews Bryce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Just had our jet ski dock installed yesterday. Great communication with owner concerning the best options for our location and dock configuration. Jim kept us updated on delivery and installation times. Excellent product and service. Highly recommend this company and his line of products.

Brannon Hagins6 reviewsTotal number of Google reviews Brannon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great jet ski docks and great service! These guys installed my PWC dock yesterday and it went very well. I would definitely recommend SC Docks.

Joseph Patenaude4 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I bought 2 jet ski ports from this business at the Columbia, SC boat show in early 2018. They delivered and set up and all has been well since then. I recently knocked out one of the rollers on the port and texted them for support as 2 of the parts went in the lake and I wasn't able to find them. My text was sent on a Sunday and my parts were ready and waiting for me the same day. That's responsive!

  • Positive: Responsiveness, Quality, Professionalism, Value
Keith Tatum11 reviewsTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job at a fantastic price. The crew was very professional, on time and listened to my dock requirements. Met my every expectation. Would recommend without hesitation!

  • Positive: Responsiveness, Quality, Professionalism, Value
Bob Niemietz5 reviewsTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jim and Jeff did an awesome job from start to finish on this project.I was told early on that there would be a delay in getting the product due to Covid and lack of factory workers, about a 4 week delay. When my jet ski docks came in,Jim called me to schedule at my choice of days and times. When they came out to install,the three of us teamed together on proper location as to not interfere with my floating dock,Jeff even mentioned to add an additional post since have a lot of boat traffic close to me. I would definitly recommend these people for their honesty,no sales pressure and good work ethics. Great Job Guys !!!

  • Positive: Responsiveness, Quality, Professionalism, Value

Decks Docks & More on Google Maps →

Business details