Google reviewers rate Decompress Massage Therapy 4.9 out of 5 based on 108 reviews, with the owner responding to all feedback. Customers frequently praise the clean, calming atmosphere and therapists who provide firm, targeted relief for specific pain areas. Recurring themes include personalized attention, effective communication, and the provision of treatment plans. However, some low-star reviews cite concerns about membership billing errors and consider the pricing high relative to the experience provided.
Google rating: 4.9 out of 5 from 108 reviews (96% five-star).
Reviews on this page: 108 Google reviews (104 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 19, 2026.
Service: Medical Spa serving New Hope, Minnesota.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
108 reviews on Google
5★104
4★1
3★2
2★1
1★0
Reviews from Google, shown as published (original wording, unedited).
AT
Amaya Tribble2 reviews
★★★★★
Hannah did my massage today & it was my first massage ever and she was amazing!! She was very sweet and informative! Definitely a great first experience! I 100% recommend Hannah!
Price assessment: Great price
Response from the owner · 5 days ago
Thank you so much for sharing your experience, Amaya! We’re so happy to hear that Hannah made your first massage such a wonderful experience! We want every guest to feel comfortable, informed, and cared for, and we’re so glad she did just that. We can’t wait to welcome you back for your next visit!
I love seeing Jazmin and Jenny!! Both are so amazing at firm pressure and being intentional. I leave feeling so much better. 100% recommend!
Services: Service not listed
Payment method: Credit card
Response from the owner · a week ago
Becca,
Thank you so much for the wonderful review. We’re so happy to hear that Jazzmin and Jenny were able to provide the firm pressure you love and helped you leave feeling your best. We’ll be sure to share your kind words with them. Thank you for recommending us, and we can’t wait to see you again soon!
The only place I will go for massages! It's always an amazing experience full of relaxation and ambiance. I love how they tailor the massages to you and provide an overall treatment plan. I most recently had a couples massage from Hannah and Jazzmin, and they were both incredible!
Response from the owner · a week ago
Averi,
Thank you so much for your kind words and continued support. We’re so happy to hear that you always have such a relaxing and personalized experience with us. Hannah and Jazzmin will be thrilled to know you enjoyed your couples massage with them. We truly appreciate you choosing us for your self-care and look forward to welcoming you back for your next visit.
Jazzmin was absolutely incredible. Iv had many massages in my life and I’d say she gave me the best of all.
Response from the owner · a week ago
Daana,
We are so happy to hear that. Jazzmin truly loves hearing that she gave someone the best massage ever, and we are so happy she was able to do that for you. Thank you for taking the time to let us know about your massage.
Surae was fantastic! She is a deep tissue master. Highly recommend if you enjoy deep tissue
Price assessment: Reasonable price
Services: Service not listed
Payment method: Credit card
Response from the owner · a month ago
Dennis, thank you for such a wonderful shoutout! We love hearing that Surae’s deep tissue work hit the spot. She truly has a gift for knowing exactly where to focus and helping guests leave feeling renewed. We appreciate your recommendation and can’t wait to see you again!
One of the best massages I have ever had. Highly recommend Erin!
Price assessment: Great price
Response from the owner · Edited a month ago
Callie, thank you so much for the wonderful review! We’re thrilled to hear that you had such a great experience, and we’ll be sure to share your kind words with Erin. We truly appreciate the recommendation and hope to welcome you back again soon!
Really good massage, nice services. Was a bit overpriced as this is a similar experience to a massage envy or other franchised massage place.
Price assessment: Overpriced
Services: Service not listed
Response from the owner · a month ago
Thank you so much for taking the time to share your feedback with us! We’re really glad to hear you enjoyed your massage and the services we provided. We truly appreciate you choosing Decompress and giving our team the opportunity to take care of you. We value your feedback and hope to welcome you back again soon!
First massage at Decompress today with Hannah and it was fabulous. It was clean and peaceful, and Hannah used the perfect amount of pressure on line with my request. Already booked my next appointment!
Price assessment: Reasonable price
Response from the owner · a month ago
Amy, thank you so much for the wonderful review! We’re so happy to hear you had such a fabulous first experience at Decompress with Hannah. It’s great to know you enjoyed the peaceful, clean environment and that Hannah was able to provide the perfect pressure for your session. We truly appreciate you booking your next appointment and can’t wait to welcome you back!
This was my boyfriend and I’s first time getting couples massages and my first time ever having one. It was a 10/10 experience and I would recommend it to everyone 😊 Erin was especially great, she made me feel so comfortable and was really talented. We are planning on coming back for sure!
Response from the owner · 2 months ago
Thank you so much for the wonderful review! We’re thrilled to hear that your first couples massage was such a great experience. We’ll be sure to share your kind words with Erin -she’ll love hearing that she helped make your visit so comfortable and enjoyable. We’re so glad you both had a 10/10 experience, and we can’t wait to welcome you back for your next visit!
Best massage I've ever had! Melina was very considerate of my vestibular migraine condition and released nerve compression that has been giving me daily headache and numbness for months. Today is the first day I've not had random headaches, numbness, or ear pain, after she worked on my problem zones. Can't recommend her enough.
Response from the owner · 2 months ago
Thank you so much for your kind words and for sharing your experience Jheri! We’re so glad to hear that you felt well cared for during your visit with Melina and that you’re experiencing relief. It means so much to us that you took the time to share your feedback. We truly appreciate your recommendation and look forward to welcoming you back!
