Interior designer · Lockland, OH · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 255 interior designersiPosition by Experts Score among all companies we track in this category. · better than 89%
5.0★★★★★52 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate this interior designer 5/5 based on 52 reviews, with the owner replying to 48% of comments. Clients frequently cite her professionalism, patience, and ability to work within specific budgets while sourcing paint, window treatments, and furniture. She is noted for tailoring services to individual lifestyles, offering flexible collaboration on existing items, and maintaining clear communication regarding project timelines and inventory. No recurring criticisms appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 52 reviews (100% five-star).
Reviews on this page: 52 Google reviews (48 with written comments, 7 with photos).
Owner responses: the business replied to 48% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyInterior Designers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Decorating Den Interiors - Erika Lee: 98/100 on this factor. Category median: 96.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Decorating Den Interiors - Erika Lee: 96/100 on this factor. Category median: 95.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Decorating Den Interiors - Erika Lee: 98/100 on this factor. Category median: 97.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Decorating Den Interiors - Erika Lee: 100/100 on this factor. Category median: 95.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Decorating Den Interiors - Erika Lee: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
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Bar = this company · dark tick = category median.
Star ratings
52 Google reviews we collected
5.0of 5
5 stars52100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 48 written reviews
100%praise
Praise65100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Would recommend2031%
Staff & attitude1320%
Communication1218%
Quality & results1015%
Speed & response812%
Price & value23%
What customers talk about
We read 48 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would highly recommend her for any home design project; we could not be happier with how our first floor looks after Erika put her expert touch on it.”
“She was very patient with me and stayed within my budget.”
“She was always responsive to phone calls and messages, great about communicating any supply order delays, was never pushy if we chose to not follow th…”
“She then recommended a painter / wallpaper hanger who did a fantastic job.”
“Responsive and always kept us posted about any delays, out of stock, etc.”
“…clients to offer her opinions on pieces of interest, all for a very reasonable consulting fee.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Decorating Den Interiors - Erika Lee for 8 kinds of job. Pick one to see what they paid and said.
MMartha7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Erika was very knowledgeable and professional! She came over to our home after hours to help us pick out paint colors for our entire home . It came out beautiful. This is just one of our rooms pictures attached. Highly recommend !
DDorothy6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Erika did a fabulous job of decorating my home. My original request was for new curtains and shades… and then progressed into wall decor and rug. I had no idea what I wanted and she was terrific at showing me samples until we found what I liked .. She also helped move the furniture to improve the flow . She was…
BBobLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Erika was my personal decorator for my new luxury apartment in downtown Cincinnati where I wanted to start afresh. She was perfect at first understanding me - an often overlooked but most important part of decorating for someone. She is fabulous.
CCharlene2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Erika is great. Helpful, has good ideas, not pushy. Love what she’s done in our home. I’m sure we were not a huge dollar volume client for her but she treated us so well. Responsive and always kept us posted about any delays, out of stock, etc. Very pleasant. Enjoyed getting to know her.
JJeanne1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had a great experience working with Erika on my home office. She was professional, easy to work with, and really took the time to understand what I wanted. Her creativity and attention to detail transformed my office into a space that is both beautiful and functional.
The entire process was smooth and…
GGregg2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Erika was wonderful to work with and had great ideas and suggestions for our space! Highly recommend!
Erika was very knowledgeable and professional! She came over to our home after hours to help us pick out paint colors for our entire home . It came out beautiful. This is just one of our rooms pictures attached. Highly recommend !
Response from the owner · a week ago
So happy to have the opportunity to help you and your husband. Thanks Martha!
D
Dorothy Breindel6 reviewsiTotal number of Google reviews Dorothy has written across all businesses on Google Maps, not just this one.
Erika did a fabulous job of decorating my home. My original request was for new curtains and shades… and then progressed into wall decor and rug. I had no idea what I wanted and she was terrific at showing me samples until we found what I liked .. She also helped move the furniture to improve the flow . She was very patient with me and stayed within my budget. I wish i had done this years ago… but glad I waited for her!
Thanks Erika!
Design style: Traditional
Response from the owner · 3 weeks ago
Thank you Dorothy! So exciting to help you make this house your HOME.
B
Bob RinaldiLocal Guide · 13 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Erika was my personal decorator for my new luxury apartment in downtown Cincinnati where I wanted to start afresh. She was perfect at first understanding me - an often overlooked but most important part of decorating for someone. She is fabulous.
Response from the owner · 3 weeks ago
Thank you for entrusting me with pulling together your place. It sure was a fun project!
T
Travis W8 reviewsiTotal number of Google reviews Travis has written across all businesses on Google Maps, not just this one.
We recently worked with Erika to update the first floor of our home. She was incredibly helpful from start to finish; especially with a couple of indecisive people! She helped us choose the right wall colors, offered advice on different options, and gracefully tolerated us changing our minds. She then recommended a painter / wallpaper hanger who did a fantastic job. She also helped us design and install custom window treatments. To finish things off she returned to spend the afternoon “room twirling” with us. She was extremely helpful in deciding where to hang and place some of the art we have been intending to display for years, but were never able to find the right spot. During the room twirling process, she was, as usual, helpful and open to our many questions and gracefully willing to assist with “one more thing”; though in reality we probably asked her for about 10 “one more things”. She was always responsive to phone calls and messages, great about communicating any supply order delays, was never pushy if we chose to not follow through on a design suggestion, and was just in general a lot of fun to work with. I would highly recommend her for any home design project; we could not be happier with how our first floor looks after Erika put her expert touch on it.
Response from the owner · a month ago
Thank you for such a thorough review Travis! Your home has so much color, meaningful momentos and LOVE, it was a treat to have the freedom to “play” & have fun. I really enjoyed the “one more thing” game too!
C
Charlene Dailey2 reviewsiTotal number of Google reviews Charlene has written across all businesses on Google Maps, not just this one.
Erika is great. Helpful, has good ideas, not pushy. Love what she’s done in our home. I’m sure we were not a huge dollar volume client for her but she treated us so well. Responsive and always kept us posted about any delays, out of stock, etc. Very pleasant. Enjoyed getting to know her.
Response from the owner · 2 months ago
Thank you Charlene. Working with young has been a joy!
J
Jeanne Russell1 reviewiTotal number of Google reviews Jeanne has written across all businesses on Google Maps, not just this one.
I had a great experience working with Erika on my home office. She was professional, easy to work with, and really took the time to understand what I wanted. Her creativity and attention to detail transformed my office into a space that is both beautiful and functional.
The entire process was smooth and stress-free, and I couldn’t be happier with the final result. I highly recommend her to anyone looking for a talented designer who truly cares about her clients and the quality of her work.
Response from the owner · a month ago
Thanks so much Jeanne! Love how your office feels elevated now. You are a pleasure to work with.
G
Gregg Prebles2 reviewsiTotal number of Google reviews Gregg has written across all businesses on Google Maps, not just this one.
Erika was wonderful to work with and had great ideas and suggestions for our space! Highly recommend!
Response from the owner · 3 months ago
Thank you Gregg & Pam. I had a great time working with you in your beautiful home. Happy we found just the right fabrics for the drapery panels. Can’t wait to see your handiwork on the stairway!
L
Lori Coward1 reviewiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Erika was so easy to work with. Helpful in everything I was looking to do and delivered on the products and installation. Highly recommended
Response from the owner · 3 months ago
Thank you Lori. You were open with me up front and we found the best solution that you had never considered. I call that a win! Looking forward to tackling your kitchen windows in the Spring.
R
Rachel Benner6 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Erica is wonderful! We recently moved Mom into assisted living which required major downsizing. Erica was there from the start: she is a master furniture arranger, finding room for all of Mom’s most precious furniture. She then spent hours cleverly hanging and arranging Mom’s pictures, photos, and beloved items. Erica made it seem effortless. She was patient and kind, and worked tirelessly with our family to make the new apartment feel like home. My Mom is thrilled with how it turned out, and we are grateful and dazzled by her talent and professionalism. She is a gem and we highly recommend her!
Response from the owner · a year ago
Thank you Rachel. I truly enJOYed working with you and your Mom. She has a lifetime of stories to tell and wanted that reflected in her new home. I understand the challenge of moving and downsizing. Grateful to be of assistance to the both of you!
D
Debbie Breneman3 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Erika is a very talented interior designer with unique ideas and insights, and it is delightful to work with her. The best part of Decorating Den Interiors, in my opinion, is that Erika will tailor her services to meet the specific needs of each client. For example, she will provide decorating advice on anything, she will rearrange existing furniture creating a fresh perspective to really change and improve rooms, and she will travel to furniture and other stores with her clients to offer her opinions on pieces of interest, all for a very reasonable consulting fee. She also has the talent and resources to design new pieces with color, material and style , to match her clients' best desires Thus, interior design by Decorating Den Interiors is highly individualized to each client. I highly recommend Decorating Den Interiors to those wishing a new and eye-catching look that matches their individual needs and tastes.
Response from the owner · 3 months ago
Thank you Debbie. I enjoyed working in your home with the fun colors and unique architecture! You have a great sense of style!
