Experts Reviews · Company report
Delcor Inc. Heating Cooling Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%60+14.5Value 14%100+14.1Replies to reviews 7%72+5.1Craft & service penalty81−1.9Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Delcor Inc. Heating Cooling Plumbing

Greenville, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 24 tank installation · 4.7★ from 478 Google reviews

Report card

Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Delcor Inc. Heating Cooling Plumbing is better than 75% of tank installation.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Delcor Inc. Heating Cooling Plumbing is better than 60% of tank installation.B
60
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Delcor Inc. Heating Cooling Plumbing is better than 81% of tank installation.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Delcor Inc. Heating Cooling Plumbing is better than 100% of tank installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Delcor Inc. Heating Cooling Plumbing is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Delcor Inc. Heating Cooling Plumbing is better than 72% of tank installation.B
72

Reviews for your job

Customers hired Delcor Inc. Heating Cooling Plumbing for 8 kinds of job.

Delcor Inc. Heating Cooling Plumbing for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$2,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 24 Google reviews tagged “A/C system repair”

Laurie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Elijah did a great job and explained everything clearly

A/C system repair
TomLocal Guide · 124 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

As always, Delcor and their service person provided prompt, expert service. Bottom line, it's fixed.

Paid $400–600Reasonable priceA/C system repair
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Victor was thorough, efficient, polite and appeared to be knowledgeable. His explanations of what he was checking for and task completed were helpful.

Paid $200–400Reasonable priceA/C system repair
Swati3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had the absolute pleasure of working with Chad from Delcor Greenville, NC, and we HIGHLY recommend him! Chad demonstrated exceptional professionalism paired with a truly personalized touch. He took the time to understand our concerns—especially considering we have a young baby and our AC had broken down. Going…

Paid $1,000+Reasonable priceA/C system repair
Ariel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Nivea at Delcor Plumbing was great! She was friendly, patient , and answered all my questions! She stayed on the phone until all issues were addressed and went over and beyond to make sure I got the help I needed! Great customer service !

CleaningA/C system repairHVAC duct & vent cleaning
Raymond3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our new (to us) house came with a number of heating, cooling and especially chaotic behavior from the hot/cold water controls (showers intermittently spiking from scalding hot to bitter cold... very distressing). This is a large house integrated with both new and old HVAC and plumbing technology... a real spider…

A/C system repairRepair HVACService not listed+ Responsiveness+ Punctuality+ Quality
Brittany6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

While Delcor is very professional and always comes to help in a timely manner, we’ve had nothing but trouble with our HVAC system since they installed it in our newly built house 6 years ago. We’ve spent thousands of dollars repairing our broken down HVAC unit. Like clockwork, the heat doesn’t turn on in the Fall,…

InstallationA/C system repairHeating system repair− Quality
Macross3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

AC stopped working, and Delcor came out the very next day. Gentleman working for them named Grant was very polite and professional and fixed our AC up in no time. Glad to be using this service.

A/C system maintenanceCleaningA/C system repair+ Responsiveness+ Punctuality+ Quality
Velislava1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had repeated mechanical failed parts. For example, igniter was replaced five times in one year, and gas valve - three times. The reason for their short life was low manifold pressure: 1.6' w.c. instead of the recommended 3.5' w.c. Delcor took apart the gas line and blew nitrogen. The pipe was full of pipe dope. It…

A/C system repair
Michele2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Justin and Ray did an amazing job communicating, sharing information, discussing the issue, took care of the issue with great knowledge and professionalism. Very polite and thoughtful as to came early and asked if they could start outside before I was able to get home, which is so appreciated. Wonderful technicians.

HVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
DeneneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I came home to find my AC was not working, and my thermostat was broken. KC scheduled me quickly and Grant came to install a new thermostats. He went above and beyond, making sure the new smart thermostats were set up and showed me how to use them. He double checked my system to see if there were any other…

A/C system repair+ Responsiveness+ Professionalism
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We do business old school. It's hard to find companies in this day and time that do the same. We have used Delcor for the past six years. Everyone is professional, responsive, and provides high-quality work. Joe in plumbing is as good as they come. He's knowledgeable, transparent, and friendly. Justin and Grant in HVAC are as well.

HVAC system maintenanceA/C system repairHeating system repair+ Responsiveness+ Quality+ Professionalism
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've been a customer of Delcor for over 20 years. I would like to express my appreciation to their customer service and to my technician, “Sam”, for the excellent and timely response to my call. Within an hour of my call to the service center, Sam had called me twice to discuss my current situation and to let me…

A/C system repair+ Responsiveness+ Punctuality+ Quality
Heather6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sam had quick arrival time about 10 minutes from my call to Delcor. He was professional, took time to explain everything and gave tips for maintaining our system. Highly recommend!

A/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Wesley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Called Delcor at 1pm when my AC broke down. They immediately answered and they lady who answered said she would have someone out that afternoon. Within an hour I received a call from Sam to let me know he would be at my home in 20 mins. Sam was on time and within the first 15 minutes knew what the problem was.…

A/C system repair+ Responsiveness+ Punctuality+ Quality
elvis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Well pleased with the service.

A/C system repair
Peggy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

From calling to request service to repairing AC they were top notch!! Serviceman arrived at the designated time, listened to my problem and repair was done in 15-20 minutes. Great company!!

A/C system repair+ Responsiveness+ Punctuality+ Quality
angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Justin was our tech and he did a GREAT job! Very thorough! I appreciate his hard work!

A/C system repair
Marlon12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We called around 1:30pm someone was here by 2:30 ,took the guy around 25 min to fix my AC unit (fan was not working)I was very pleased with the service..thank you!!

A/C system repair+ Professionalism
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Grant Jensen from Delcor came out quickly diagnosed my issue. Ordered the parts and had me up and running as promised in a timely fashion. Price was fair and reasonable. I would recommend them for anyone needing services they offer.

HVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Jordan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I live in an old building so something is always needing to be fixed. Richard Scott is always ready, on time, professional, and gets the job done. Very Grateful. My AC works again yayyyy

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Quality+ Professionalism
Caroline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Justin was informative and efficient. He came with a mask and wore shoe covers in the house. Excellent and professional service.

A/C system repair
Kathya month ago★★★★★

Rating only, no written review.

A/C system repair
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $2,000+OverpricedHVAC system maintenanceA/C system maintenanceA/C system repair

Price

$274-50% vs typical tank installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 54%Overpriced 4%Not sure 14%

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