Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

Experts Reviews · Company report
Delcor Inc. Heating Cooling Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%60+14.5Value 14%100+14.1Replies to reviews 7%72+5.1Craft & service penalty81−1.9Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Delcor Inc. Heating Cooling Plumbing

Greenville, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 24 tank installation · 4.7★ from 478 Google reviews

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Report card

Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Delcor Inc. Heating Cooling Plumbing is better than 75% of tank installation.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Delcor Inc. Heating Cooling Plumbing is better than 60% of tank installation.B
60
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Delcor Inc. Heating Cooling Plumbing is better than 81% of tank installation.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Delcor Inc. Heating Cooling Plumbing is better than 100% of tank installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Delcor Inc. Heating Cooling Plumbing is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Delcor Inc. Heating Cooling Plumbing is better than 72% of tank installation.B
72

Reviews for your job

Customers hired Delcor Inc. Heating Cooling Plumbing for 8 kinds of job.

Delcor Inc. Heating Cooling Plumbing for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.86
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$78–$420
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 86 Google reviews tagged “HVAC system maintenance” · showing 20

Jacqueline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Polite, clean and efficient! Eli 5 Star!!!!

Paid $1–100Great priceHVAC system maintenance
Karl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Eli did an amazing job and was very helpful, as well as very kind, when diagnosing the issues we were having with our HVAC unit. He also went above and beyond with taking the time to help install new filter units in our house! If you get Eli for your service, you will 100% be satisfied with a job well done!

Paid $1–200Great priceHVAC system maintenance
Goober5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I wanted to post a review for DELCOR and especially my tech Victor. DELCOR has a preventative maintenance program that saves you from possible no heat or air by looking g at your units twice a year and fixing things ahead of time before you need it. Victoria found and fixed an issue with my heat that would have…

HVAC system maintenanceHeating system repair
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eli was very professional and friendly. He showed up on time and explained everything very well.

Paid $200–400HVAC system maintenance
Dennis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Water heater flush and air conditioner and heater maintenance yearly service. Very pleased.

Paid $400–600Reasonable priceHVAC system maintenanceA/C system maintenance
Sybil10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Elijah was very knowledgeable and helpful with servicing my unit.

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenance
MaryLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eli was great! He was by far more thorough than any technician has been! He explained everything he did and answered all if our questions. And he pet our beagle before he left!

Paid $1–200Great priceHVAC system maintenance
D.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eli, did great. Quick and answered any questions I had even about previous repairs.

HVAC system maintenance
Rita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Victor is exceptional.

Reasonable priceHVAC system maintenance
Velvet4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Elijah was very professional he also gave in depth details about my unit. He stated my unit is in great operation. I am a satisfied customer. Thank you!

HVAC system maintenance
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Eli was Timely pleasant articulate and proficient!! Would welcome him any time.

Not sureHVAC system maintenance
RosanaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Eli is a super nice person and he did a great job

HVAC system maintenance
Christopher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Eli was great,curtious,professional and explained what he did and everthing looks good thanks you sir.

Paid $200–400Great priceHVAC system maintenance
Patrick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Eli was a pleasure to work with . Answered all my questions and explained the service he was performing in detail .

Paid $1–200Reasonable priceHVAC system maintenance
Bruce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Justin V. was VERY thorough AND professional. He explained things VERY well and definitely knows what he is doing!!! We would be sure and ask for him again to do any other service/work!!!

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Lauretta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I am very pleased with Delcor's service. Nicholas and Victor were very proficient and courteous. They replaced my HVAC system. I made an excellent choice.

Paid $2,000+Reasonable priceHVAC system maintenance
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Today was our first service call with DELCOR for our AC/Heat pumps. Thomas was our technician and was very knowledgeable, kind and patient with the questions we had. Kudos for great customer service Thomas!!

Reasonable priceHVAC system maintenance
DIANNE5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Been doing business with this company for over 20 years now & they always offer Professional Service & Highest Quality Products. Had to have the Attic HAVAC Ductwork replaced last week and as always, received a fair price for quality products installed to code. The service was exceptional from Chad in Sales to the…

Paid $1,000+Reasonable priceHVAC system maintenance
Hillary13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Elijah did a great job serving our units. We had some concerns with how the unit was functioning and he listened, fixed and then explained. His positive and happy attitude was a welcome addition to the visit!

HVAC system maintenance
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Eli was great…so friendly and courteous!

Not sureHVAC system maintenance

Show more HVAC system maintenance reviews (66 more) →

Price

$274-50% vs typical tank installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 54%Overpriced 4%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance86$78–$420
A/C system maintenance46$54–$295
Heating system maintenance25—
A/C system repair24—
Heating system repair23—
Installation18—
Repair HVAC17—
Heating system installation13—

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