Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

Experts Reviews · Company report
Delcor Inc. Heating Cooling Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%60+14.5Value 14%100+14.1Replies to reviews 7%72+5.1Craft & service penalty81−1.9Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Delcor Inc. Heating Cooling Plumbing

Greenville, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 24 tank installation · 4.7★ from 478 Google reviews

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Report card

Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Delcor Inc. Heating Cooling Plumbing is better than 75% of tank installation.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Delcor Inc. Heating Cooling Plumbing is better than 60% of tank installation.B
60
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Delcor Inc. Heating Cooling Plumbing is better than 81% of tank installation.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Delcor Inc. Heating Cooling Plumbing is better than 100% of tank installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Delcor Inc. Heating Cooling Plumbing is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Delcor Inc. Heating Cooling Plumbing is better than 72% of tank installation.B
72

Reviews for your job

Customers hired Delcor Inc. Heating Cooling Plumbing for 8 kinds of job.

Delcor Inc. Heating Cooling Plumbing for heating system installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Heating system installation”

Nicholas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Nicolas is an experienced HVAC installer and does quality work. Would recommend him for any installation.

Not sureInstallationHeating system installationInstall thermostat
JoelLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Replaced my HVAC systems yesterday. The guys were prompt, courteous, knowledgeable and professional. Highly recommend!

Reasonable priceInstallationHeating system installationInstall AC
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nick and Cooper did a great job. Very professional and explained new thermostat. I also forgot to add they were very courteous.

Paid $1,000+Not sureInstallationHeating system installationInstall thermostat
BillyLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

What an awesome experience! Have used Delcor for years on the system when I built my house, it lasted 30 years, so they must have done a great job. When I felt it had done enough I asked them for a quote, got 4 options Good, Better, Best, Better than Best. They provided me advice on each. Didn’t try to sell me…

Paid $1,000+Reasonable priceA/C system maintenanceInstallationHeating system installation
Brian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My experience so far has been excellent. I needed to replace my upstairs heat pump unit. Kyle McDowell met with me and discussed my options. He was completely professional, did the load calculation, Other companies skipped this. Kyle, recommended adding an additional return and a supply line in one of our upstairs…

Paid $1,000+Great priceHeating system installationInstall thermostatInstall AC
Sam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mike and his associate did a Change out of my system and did an excellent job. They were very efficient and professional and were a pleasure to work with.

Heating system installation
Logan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve worked with Delcor multiple times. The staff at Delcor is great. Responsive, timely, always willing to assist their customers. I specifically want to mention a technician by the name of Justin. He is very thorough, performs a great job, and is always very kind. Have always had a great experience with the…

HVAC system repairHeating system installationHeating system repair+ Responsiveness+ Punctuality+ Quality
Carolyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always on time for scheduled maintenance. Sam has been our tech the last two times he is polite and professional.

Heating system maintenanceHVAC system maintenanceHeating system installation+ Responsiveness+ Punctuality+ Quality
Hardy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My heat went out, and they were here the very next day. They had the unit in stock and I was up and running the very next day.

Heating system installationHeating system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
RobLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome Company! They installed new AC/Heat pump for us and if there is a problem they respond quickly and have the problem. We are Deaf and we are able to use text for any questions or services needs. I am very impressed and happy with their services!

Install ACHeating system installationThermostat repair+ Responsiveness+ Punctuality+ Quality
Kisha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I would like to give the young men's Trent ,Grant and also Kyle 5 Stars for helping me with getting my new AC unit installed you guys did a awesome job ,very professional ,very attentive friendly and knowledgeable thank you so much signed a very happy customer. Mrs.Young

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
MaxineLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

As always, Delcor is extremely responsive and professional in their interaction with me. I definitely recommend them.

Heating system installation+ Responsiveness+ Punctuality+ Quality
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceInstallationHeating system installationInstall thermostat

Price

$274-50% vs typical tank installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 54%Overpriced 4%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance86$78–$420
A/C system maintenance46$54–$295
Heating system maintenance25—
A/C system repair24—
Heating system repair23—
Installation18—
Repair HVAC17—
Heating system installation13—

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