Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Delcor Inc. Heating Cooling Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%60+14.5Value 14%100+14.1Replies to reviews 7%72+5.1Craft & service penalty81−1.9Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Delcor Inc. Heating Cooling Plumbing

Greenville, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 24 tank installation · 4.7★ from 478 Google reviews

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Report card

Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Delcor Inc. Heating Cooling Plumbing is better than 75% of tank installation.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Delcor Inc. Heating Cooling Plumbing is better than 60% of tank installation.B
60
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Delcor Inc. Heating Cooling Plumbing is better than 81% of tank installation.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Delcor Inc. Heating Cooling Plumbing is better than 100% of tank installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Delcor Inc. Heating Cooling Plumbing is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Delcor Inc. Heating Cooling Plumbing is better than 72% of tank installation.B
72

Reviews for your job

Customers hired Delcor Inc. Heating Cooling Plumbing for 8 kinds of job.

Delcor Inc. Heating Cooling Plumbing for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 18 Google reviews tagged “Installation”

Kawanna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I've always appreciated the speed and responsiveness of Delcor's technicians and Cole was no exception. On time, cordial, and professional, he had my new garbage disposal installed in no time. And his thoroughness meant he caught a stray screw that snuck into the disposal. He triple checked the drains and the…

Paid $200–400Reasonable priceInstallation
Sam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Victor was great, very professional

InstallationInstall thermostat
tLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Just had my hvac system replaced by Cooper and Drew. They were on time this morning and worked hard. They checked everything more than once to kake sure it was working correctly. They did a wonderful job. They cleaned up after they were done. Thank you for sending them today.

Installation
Nicholas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Nicolas is an experienced HVAC installer and does quality work. Would recommend him for any installation.

Not sureInstallationHeating system installationInstall thermostat
JoelLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Replaced my HVAC systems yesterday. The guys were prompt, courteous, knowledgeable and professional. Highly recommend!

Reasonable priceInstallationHeating system installationInstall AC
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nick and Cooper did a great job. Very professional and explained new thermostat. I also forgot to add they were very courteous.

Paid $1,000+Not sureInstallationHeating system installationInstall thermostat
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kirt and Ben were awesome very quick and very good. We always have great service from Delcor.

Paid $1,000+Reasonable priceInstallation
BillyLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

What an awesome experience! Have used Delcor for years on the system when I built my house, it lasted 30 years, so they must have done a great job. When I felt it had done enough I asked them for a quote, got 4 options Good, Better, Best, Better than Best. They provided me advice on each. Didn’t try to sell me…

Paid $1,000+Reasonable priceA/C system maintenanceInstallationHeating system installation
Brittany6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

While Delcor is very professional and always comes to help in a timely manner, we’ve had nothing but trouble with our HVAC system since they installed it in our newly built house 6 years ago. We’ve spent thousands of dollars repairing our broken down HVAC unit. Like clockwork, the heat doesn’t turn on in the Fall,…

InstallationA/C system repairHeating system repair− Quality
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We moved into our new house in August 2021, new to Greenville. Delcor has been super in helping a couple of old fogies get used to our new HVAC system. Compassionate and never judging, We signed up for their best warranty program. 5 Stars!!!

HVAC duct & vent cleaningHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Used for gas hot water heater replacement - went from traditional to tankless unit. Was an urgent need and I did not get estimates from others, so I do not know how they compare from a price standpoint. However, I absolutely cannot complain about the quality of the work or the service. Joseph was the plumber who…

InstallationService not listed+ Quality+ Professionalism
VLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We had a few problems with the on-demand water heater install and when Delcor was informed about our concerns, they came out and took care of the problems. I changed my rating from 3 stars to 5 because of their response.

Installation
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Delcor Heating, Cooling & Plumbing is the Best! A five star from first hiring them, upon moving to NC in 2016! They have never let us down and their work is professional with experience workers. Thank you Decor from the Pelletts

A/C system maintenanceHeating system maintenanceInstallation
Ed5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Installed iWave-R Residential Air Cleaner. Explained operation. Discussed types of filters available to use. Explained warranty registration.

Installation+ Responsiveness+ Punctuality+ Quality
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $2,000+OverpricedHVAC system maintenanceA/C system maintenanceA/C system repair
Russell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Great priceInstallation
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceInstallationHeating system installationInstall thermostat
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenanceInstallation+ Punctuality+ Quality+ Professionalism

Price

$274-50% vs typical tank installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 54%Overpriced 4%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance86$78–$420
A/C system maintenance46$54–$295
Heating system maintenance25—
A/C system repair24—
Heating system repair23—
Installation18—
Repair HVAC17—
Heating system installation13—

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