Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

Experts Reviews · Company report
Delcor Inc. Heating Cooling Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%60+14.5Value 14%100+14.1Replies to reviews 7%72+5.1Craft & service penalty81−1.9Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Delcor Inc. Heating Cooling Plumbing

Greenville, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 24 tank installation · 4.7★ from 478 Google reviews

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Report card

Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Delcor Inc. Heating Cooling Plumbing is better than 75% of tank installation.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Delcor Inc. Heating Cooling Plumbing is better than 60% of tank installation.B
60
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Delcor Inc. Heating Cooling Plumbing is better than 81% of tank installation.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Delcor Inc. Heating Cooling Plumbing is better than 100% of tank installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Delcor Inc. Heating Cooling Plumbing is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Delcor Inc. Heating Cooling Plumbing is better than 72% of tank installation.B
72

Reviews for your job

Customers hired Delcor Inc. Heating Cooling Plumbing for 8 kinds of job.

Delcor Inc. Heating Cooling Plumbing for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.$2,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 17 Google reviews tagged “Repair HVAC”

Raymond3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our new (to us) house came with a number of heating, cooling and especially chaotic behavior from the hot/cold water controls (showers intermittently spiking from scalding hot to bitter cold... very distressing). This is a large house integrated with both new and old HVAC and plumbing technology... a real spider…

A/C system repairRepair HVACService not listed+ Responsiveness+ Punctuality+ Quality
lil4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called for heating problems and Justin called and came out fixed the problem. He explained the problem and fixed it fast. Very professional and knowledgeable. Thanks you Delcor for hiring Justin.

Repair HVAC+ Responsiveness+ Punctuality+ Professionalism
Brittany6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

While Delcor is very professional and always comes to help in a timely manner, we’ve had nothing but trouble with our HVAC system since they installed it in our newly built house 6 years ago. We’ve spent thousands of dollars repairing our broken down HVAC unit. Like clockwork, the heat doesn’t turn on in the Fall,…

InstallationA/C system repairHeating system repair− Quality
melvin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My second use of Delcor for A/C repairs...both times were minor repairs that were handled quickly and professionally for minimal expense...very professional service techs both times...highly recommend them.

CleaningRepair HVAC+ Responsiveness+ Punctuality+ Quality
Sandy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Your technician was very knowledgeable, very prompt, and very respectful and nice. He did a very good job in servicing our a/c unit. I enjoy being a customer for Delcor. KEEP up the good service and very friendly employees. Thank You.

CleaningHeating system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Al1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quick service, Grant was top notch fixing the A/C unit. Thanks to the Delcor Team for getting this done.

A/C system maintenanceRepair HVAC
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We moved into our new house in August 2021, new to Greenville. Delcor has been super in helping a couple of old fogies get used to our new HVAC system. Compassionate and never judging, We signed up for their best warranty program. 5 Stars!!!

HVAC duct & vent cleaningHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Tommy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Technician very knowledgeable, polite and friendly. Performed repair within timely manner and everything operating great. Very professional company and service!!

Repair HVAC+ Responsiveness+ Quality+ Professionalism
Joe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Service tech Grant was very quick to identify the problem, and the next day I had my new motor installed and my heat running again.

Heating system maintenanceHeating system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great customer service and honest prices. Can't go wrong with Delcor in my opinion. We had Sam come out and fix our A/C, he was on time and knew his stuff, a very nice young man. Overall great experience.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Heather6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sam had quick arrival time about 10 minutes from my call to Delcor. He was professional, took time to explain everything and gave tips for maintaining our system. Highly recommend!

A/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nick is excellent and very professional. I told him the unit could not maintain 68 degrees at night and I was very disappointed. He discovered auxiliary heat strips had never been connected. Immediate improvement.

A/C system maintenanceHeating system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Larry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chris Cobb serviced my unit today. Chris had previously performed annual maintenance on the unit as well. My experience with Chris both times were very positive. He consistently demonstrated courtesy and professionalism. I found Chris to be very knowledgeable as he took the time to explain what he found and provided great advice.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Coletta3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thanks for the service. It was a challenge to get the part needed to repair my system but it was done faster than expected.

Repair HVAC
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $2,000+OverpricedHVAC system maintenanceA/C system maintenanceA/C system repair
Dianne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Heating system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
RyanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Repair HVAC

Price

$274-50% vs typical tank installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 54%Overpriced 4%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance86$78–$420
A/C system maintenance46$54–$295
Heating system maintenance25—
A/C system repair24—
Heating system repair23—
Installation18—
Repair HVAC17—
Heating system installation13—

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