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Denmark Appliance Repair LLC

4.5 ★★★★★ · 114 Google reviews · 16 photos
Appliance repair service · Arlington, TN

Denmark Appliance Repair LLC at a glance

Google reviewers rate Denmark Appliance Repair LLC 4.5 out of 5 based on 114 reviews, with the owner responding to 89% of them. Customers frequently praise the technician for punctuality, professional communication, and accurate diagnoses for various appliances. However, recurring criticisms involve delayed follow-up calls regarding parts, missed appointment windows, and disputes over service fees or coverage claims.

  • Google rating: 4.5 out of 5 from 114 reviews (84% five-star).
  • Reviews on this page: 114 Google reviews (93 with written comments, 2 with photos).
  • Owner responses: the business replied to 89% of reviews.
  • Most recent review: October 15, 2026.
  • Service: Appliance Installer serving Arlington, Tennessee.

Data from Google, last updated October 26, 2026.

Photos

Customer reviews

4.5
★★★★★
114 reviews on Google
5★96
4★1
3★2
2★3
1★12

Reviews from Google, shown as published (original wording, unedited).

Kenneth Dickerson2 reviews
★★★★★

The technician was prompt and efficient. His was thorough with his analysis.

  • Price assessment: Reasonable price
  • Services: Dryer repair
  • Repair wait time: 0–1 hr
Review from Google · view on Google
Lawanna Long5 reviews
★★★★★

Willie was very knowledgeable, professional, and he was very nice. I really appreciated that he completed the job in a timely manner. Service was exceptional. I will always recommend this company.

  • Services: Washing machine repair
Review from Google · view on Google
Gloria Sparkman5 reviews
★★★★★

Wonderful experience. Got me in within hours, Willie was a pleasure and managed to fix our fridge for a very reasonable price.

  • Services: Refrigerator/freezer repair
Review from Google · view on Google
Jessica MitchellLocal Guide · 20 reviews
★★★★★

Willie came out the same day I called- last Wednesday- and I thought it would be great. He couldn’t find the part so asked for 24 hours to do a search. I didn’t hear back on Thursday so called his office on Friday- left vm and texted. No return call or update. Call again Monday bc I hadn’t heard back. Sergio calls me back and asks for another 24 hours to look for the part. Now it’s Tuesday afternoon- I have not heard back and have lost the $110 he charged to come out bc I will not be using Denmark. Terrible experience. Now, over a week later getting back to me and posting a response here like he went above and beyond. A 24 hour search is just that. Originally came out 9/18 and I had no response from that time for over a week.

  • Price: $100–150
  • Services: Refrigerator/freezer repair
Response from the owner · 4 weeks ago

Hello Ms. Jessica. Willie went above and beyond to search more than 24 hours for your part. It is a difficult part to find and we searched all avenues to find the part for your appliance. Since you are unsatisfied, we will close the search.

Review from Google · view on Google
Reggie WilkinsLocal Guide · 38 reviews
★★★★★

I totally recommend Denmark Appliance Repair. Awesome communication skills and top notch service.

Response from the owner · 2 months ago

Hello Reggie, Thank you so much for trusting Denmark Appliance Repair with your appliance repair. We appreciate the excellent review! 😀

Review from Google · view on Google
Dana Terle1 review
★★★★★

Willie always does a great job!

  • Price assessment: Reasonable price
  • Price: $250–300
  • Services: Washing machine repair
Response from the owner · 2 months ago

Thank you for choosing Denmark Appliance Repair and for the 5 ⭐️ review! 🙌🏼

Review from Google · view on Google
Tim Wizer2 reviews
★★★★★

Denmark’s customer service sucks! Sergio will tell you he will call you back and never does Willie the “supposedly” owner won’t call you back either . Would never use their service again. They never came out to service my machine had to wait another 3 days for repairs!!!

  • Price assessment: Not sure
  • Services: Washing machine repair
Review from Google · view on Google
Dale Fannin4 reviews
★★★★★

Good response when we called in, showed up next day, good diagnosis, credible, professional. Will definitely go back to them when I need future help.

  • Price assessment: Reasonable price
  • Price: $100–150
  • Services: Refrigerator/freezer repair
Review from Google · view on Google
Betsy Robinson5 reviews
★★★★★

Do not use this very poorly run company. It’s actually only one technician, don’t let them fool you to think it’s a big company. He did not successfully repair our ice maker and then did not make it a priority to correctly fix it. When I called to let him know it still wasn’t working he did not come back out for two weeks. Then several weeks after ordering another part, I had to call looking for him. Then they self-scheduled an appt another 2 weeks out without checking with me and my schedule. After a 6 week wait I still do not have a functioning ice maker. Not recommended at all.

Review from Google · view on Google
terry eakin14 reviews
★★★★★

We called about our Dryer heating element being out and Willie came out within 2 hours and got the dryer up and running quickly. I am very happy

  • Price assessment: Reasonable price
  • Price: $300–350
  • Services: Dryer repair
Response from the owner · 5 months ago

Thank you!

Review from Google · view on Google

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Business details