Google reviewers for Dent Masters Collision OKC, which holds a 4.9 rating from 448 reviews, frequently praise the shop for transparent communication, timely updates, and high-quality paintless dent repair. Customers often note reasonable pricing and friendly staff who assist with insurance processes. However, a small number of low-star reviews criticize the business for failing to meet promised repair timelines, citing extended wait periods and unprofessional handling of vehicle delays.
Google rating: 4.9 out of 5 from 448 reviews (96% five-star).
Reviews on this page: 448 Google reviews (411 with written comments, 20 with photos).
Owner responses: the business replied to 53% of reviews.
Most recent review: November 5, 2026.
Service: Auto Body Shop serving Oklahoma City, Oklahoma.
Data from Google, last updated November 10, 2026.
Star ratings
448 Google reviews we collected
4.9of 5
5 stars43296%
4 stars112%
3 stars00%
2 stars10%
1 star41%
Praise vs complaints
Phrases our text analysis found in 411 written reviews
98%praise
Praise82298%
Complaints182%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results21526%
Staff & attitude18422%
Would recommend13516%
Speed & response12415%
Price & value10613%
Communication496%
Honesty & trust273%
What customers talk about
We read 411 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Wonderful service, friendly staff that helped me through getting my car fixed timely.”
“Our 2022 Ram Limited pickup was severely hail damaged in last Septembers hail storm.”
“Jerod and Izzie were both so friendly and great at communication regarding my vehicle repair.”
“If you're looking for a body shop that truly cares about its customers and takes pride in their work, I highly recommend Dent Master's.”
“Never again!”
“They were very professional, responsive and straightforward throughout the process of collision repairs from an accident.”
“Especially with the fast turnaround, reasonable price, and friendly service provided.”
“He took it in for estimate and it seemed really reasonable.”
“…outside of the insurance claim), the work itself went great and they kept me posted during the repairs.…”
“They are very transparent with the process and great at communicating progress with bi-weekly updates.”
People customers mention
Amy21 reviews
Jared20 reviews
Pam20 reviews
Jeff6 reviews
Dentmasters6 reviews
Chris5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Great work! Dent Masters were very good in all aspects, the estimates went well (I had a little extra work outside of the insurance claim), the work itself went great and they kept me posted during the repairs. Would recommend!
Price assessment: Reasonable price
Services: Body & Trim
Response from the owner · 2 weeks ago
Thank you for your fantastic review, Mike! It's wonderful to know that you were pleased with our Collision Repair. Thank you for choosing Dent Masters Collision OKC for all of your Auto Body Repair needs!
Jeremy Waller4 reviewsiTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
Incredibly friendly and easy to work with. They did an incredible job on my car. It looks better than when I bought it. I hope I don't ever need any other damage repaired, but if I do, I'll bring it back here without question.
Response from the owner · 2 weeks ago
Thank you for your kind review, Jeremy! We are happy to hear that you were pleased with our Collision Repair. Thank you for choosing Dent Masters Collision OKC for all of your Auto Body Repair needs!
Cathy Battles13 reviewsiTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Dent Masters has worked on several of our vehicles over the years providing paintless dent repair. They are a top notch shop. We wouldn’t even consider allowing someone else to work on our cars because we are extremely picky and they are perfectionist. Every time they remove a dent or dents we are amazed at how they can remove them as if they were never there. Recently we purchase a Subaru Outback with low miles, its only flaw was door dings on just about every panel. Someone must have parked it in tight spaces repeatedly. We left it with them for the day given it was an extensive job. As always, we were amazed that every ding was removed from the car as if they were never there. Absolute perfection! Thank you! We are so happy with the work on our Subaru.
Response from the owner · 2 months ago
Thank you, BK! We are glad to be your go to for your repairs. Thank you so much for the review! It is truly appreciated.
Cookie MamaLocal Guide · 11 reviewsiTotal number of Google reviews Cookie has written across all businesses on Google Maps, not just this one.
⭐️⭐️⭐️⭐️⭐️
Black Honda Pilot. I can't say enough great things about Dent Master's on Memorial! Jared and his crew were incredibly knowledgeable, courteous, and friendly from start to finish. They kept every promise they made, including providing updates every couple of days, which gave me complete peace of mind throughout the repair process.
When I picked up my car, I was amazed—it looked just like it did the day I bought it! The quality of their work and attention to detail exceeded my expectations.
If you're looking for a body shop that truly cares about its customers and takes pride in their work, I highly recommend Dent Master's. Thank you, Jared and the entire team, for making the whole experience so easy and stress-free!
Dennis Gannon10 reviewsiTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
Jared and his Crew were great. I didn’t have to worry about dealing with an insurance company so the car was in on Monday and out by Wednesday afternoon. Great job on my 2022 Subaru Outback - in fact perfect would describe it well. Pam, you were great as well - very helpful and reassuring. Thanks to everyone for the great service!!
Bryan MLocal Guide · 10 reviewsiTotal number of Google reviews Bryan has written across all businesses on Google Maps, not just this one.
I had a shopping cart leave a shallow dent on my car on Saturday, booked an appointment the following Monday to come in on Wednesday, then had the estimate and paintless dent repair done after about 2.5 hours same day. The dent was about 90% removed, you wouldn’t know it’s there unless you’re looking for it and the light hits it perfectly, but that’s preferable vs tearing apart the door and likely having to involve insurance.
I’m overall satisfied with the work Amy did, and would consider coming back if I had another minor incident. Especially with the fast turnaround, reasonable price, and friendly service provided.
Price assessment: Reasonable price
Shira Lucky10 reviewsiTotal number of Google reviews Shira has written across all businesses on Google Maps, not just this one.
My experience with Dent Masters was exceptional from beginning to end. They were very professional, responsive and straightforward throughout the process of collision repairs from an accident. Additionally, what a nice surprise it was when I picked up the car yesterday and found that they had cleaned it up so nice that I felt like it had been professionally detailed! If I need any collision repairs in the future, I will use them again for sure!
Price assessment: Reasonable price
Services: Painting, Body & Trim
WynterLocal Guide · 9 reviewsiTotal number of Google reviews Wynter has written across all businesses on Google Maps, not just this one.
I wasn’t able to go in and get my service, but the people who spoke to me over text and the assurance to confirm my appointment as I tried to figure out what is one of the most stressful situations (anything car trouble related at all somehow ends up being the worse position to ever be put in) was so kind. They followed up to the message I left on their phone and replied through text as well. Their site was easy to navigate and I really do have to emphasize how kind they were. I called multiple other places in the same area and was met with blunt rudeness, interesting language, and people who were insinuating things against my intelligence and abilities. Not here. I am so impressed even by the small bit of customer service I received.
Thank you!