Clients report that attorneys at Derby City Family Law provide thorough, compassionate guidance for divorce, custody, and adoption cases, often highlighting clear communication and responsiveness. Reviewers frequently mention the firm's ability to navigate complex family court issues with honesty and dedication. One low-star review criticized the strategic planning approach, stating that focusing on symptoms rather than root causes led to prolonged legal involvement and an unsustainable situation.
Google rating: 4.8 out of 5 from 29 reviews (93% five-star).
Reviews on this page: 29 Google reviews (28 with written comments, 1 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: May 13, 2026.
Service: Arbitration Service serving Louisville, Kentucky.
Data from Google, last updated November 10, 2026.
Star ratings
29 Google reviews we collected
4.8of 5
5 stars2793%
4 stars00%
3 stars13%
2 stars00%
1 star13%
Praise vs complaints
Phrases our text analysis found in 28 written reviews
98%praise
Praise4598%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1430%
Would recommend1022%
Quality & results613%
Speed & response613%
Honesty & trust511%
Communication37%
Price & value24%
What customers talk about
We read 28 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“James and Gabrielle were knowledgeable and always pleasant to work with, as well.”
“I would 100% recommend Rebecca and her team to anyone who needs legal help in her specialty.”
“I had a wonderful experience in my consultation with Allison Russell.”
“Rebecca had a family emergency for a few weeks while we were working on my issue, and James was quick to relay any information and respond to me.”
“It is rare to find an attorney with her genuine passion and integrity especially in Kentucky.”
“I never felt confused about anything they explained to me.”
“Her dedication and learned, seasoned approach have afforded truly positive and fair results for me, as a single father.”
People customers mention
Simms11 reviews
Rebecca7 reviews
James3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Rebecca and James were absolutely incredible to work with. I never felt confused about anything they explained to me. Rebecca had a family emergency for a few weeks while we were working on my issue, and James was quick to relay any information and respond to me. I had never dealt with a legal issue before this experience, and I’m not able to come in person very often due to my work schedule. They were very accommodating, and we were able to complete about 80–90% of the process through email and phone calls. I would 100% recommend Rebecca and her team to anyone who needs legal help in her specialty. I hope I don’t need more legal help in the future, but if I do, I will be calling her.
Response from the owner · 5 months ago
Thank you for trusting Rebecca and her team with your legal matter! Our firm strives to make those tough times easier to navigate. We appreciate your feedback and wish you all the best!
Stephanie Treece-Smith7 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Meryem helped win my custody case as a De Facto Custodian, which, to my understanding, is no easy feat. My case was highly emotional and complicated. She knew what she was doing... and we won. I can NEVER thank her enough.
James and Gabrielle were knowledgeable and always pleasant to work with, as well. 😊
Response from the owner · 6 months ago
Thank you for your kind words. It truly means a lot that you trusted Meryem with such an important and emotional matter. We strive to provide compassionate guidance through difficult situations. Thank you again for trusting our firm.
Eric Baker12 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Rebecca Simms and her team at Derby City Family Law have been absolutely amazing throughout a difficult and painful process. They have shown themselves to be kind and caring but also very straightforward and knowledgeable in the process.
Response from the owner · 7 months ago
Thank you for the kind review, Eric! We appreciate you taking the time to let others know about your great experience with our firm during one of the toughest times of your life.
HiLoRafterLocal Guide · 68 reviewsiTotal number of Google reviews HiLoRafter has written across all businesses on Google Maps, not just this one.
Rebecca Simms is an absolute powerhouse of an attorney. Navigating the family court system can be a nightmare, especially when dealing with bad-faith litigation, but Rebecca was a lifesaver. She was always ten steps ahead, immediately gathered the necessary evidence to protect my case, and didn't back down when things got complicated. Five stars isn't enough for the peace of mind she gave me.
Response from the owner · 7 months ago
Thank you, Vincent, for your kind words and stellar review. We are so glad Rebecca was able to give you peace of mind! We strive to make the tough times a lot easier and are glad to hear that’s exactly the service you received.
Jaymz St James4 reviewsiTotal number of Google reviews Jaymz has written across all businesses on Google Maps, not just this one.
My experience with Meryem has been fantastic! The services she has provided me are in the area of family court and custody. Her dedication and learned, seasoned approach have afforded truly positive and fair results for me, as a single father. I also have aquaintances whom she she has represented in other areas, with equally positive results. She is an absolute star in her field!!
Response from the owner · 8 months ago
Thank you for sharing your experience! We are so glad Meryem’s dedication helped achieve such positive results. Your kind words and continued trust mean so much to our team.
Joe Pence2 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
The thought of going through a divorce and possibly losing custody of my son made me nauseous. Meryem Kahloon took so much stress off my plate. She went above and beyond handling everything. In the end giving me everything I deserved. If you are looking for someone who is going to fight for you until the end, then I suggest you hire Meryem Kahloon and her firm!
Response from the owner · 8 months ago
Thank you for trusting Meryem during such a difficult and emotional time. We are so grateful she could help ease your stress and fight for the outcome you deserved. Your recommendation truly means so much to our entire team.
Christan SearsLocal Guide · 21 reviewsiTotal number of Google reviews Christan has written across all businesses on Google Maps, not just this one.
I had a wonderful experience in my consultation with Allison Russell. It is rare to find an attorney with her genuine passion and integrity especially in Kentucky. If you are blessed with the opportunity to hire Allison Russel take it! As soon as I spoke to her one the phone I knew that the legal help I had been praying for these last 7 years had manifested. My son is coming home and the system’s silent abuse will be forever broken.
Response from the owner · 9 months ago
Hello, Christan! Thank you for this lovely review. Our goal is to treat every individual with respect and grant them the dignity that they so often feel is lost when dealing with the court system.
jeremy gossom4 reviewsiTotal number of Google reviews jeremy has written across all businesses on Google Maps, not just this one.
Rebecca is the most amazing attorney, she was recommended to me. If I could give her 10 stars I would because she stands on business and is very personable and will fight for her clients.
Response from the owner · a year ago
Thank you, Jeremy! We are glad we could help you through a difficult time. Thank you for trusting us!
Katherine Randall3 reviewsiTotal number of Google reviews Katherine has written across all businesses on Google Maps, not just this one.
Rebecca was a fantastic lawyer. She was thorough, efficient, and honest. She worked hard and got things done. She works super hard and advocates for her clients . I used her for custody post divorce case . I've had two other lawyers prior and I would go with her again in a heartbeat. She topped them both. Rebecca was an amazing lawyer, and I would highly recommend her to anyone.
Response from the owner · a year ago
Thank you, Katie! We are glad we could provide you with top notch advocacy! Thank you for trusting us.
Sean Vanderhoff4 reviewsiTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
