Dale Underwood
Review from Google · view on GoogleThey are awesome especially Johnathan and his assistant.
Dermatology Associates of Northeast Georgia
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%83+52.7Reliability 28%81+22.9Replies to reviews 8%100+8.2Experts Score= 84Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 10 cosmetic surgeonsPosition by Experts Score among all companies we track in this category. · better than 11%
4.8 ★★★★★ 2,342 Google reviews · 15 photos
92%five-star reviews
4.82★last 12 monthsAverage stars on reviews from the last 12 months only.
2.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
91%reviews answered by the owner
Oct 2026latest review
Dermatology Associates of Northeast Georgia at a glance
Reviewers highlight punctual appointments, friendly staff, and thorough examinations, noting that physicians explain diagnoses clearly and maintain a professional environment. Patients frequently mention minimal wait times and comprehensive care for procedures like mole checks and surgeries. However, some low-rated reviews criticize rushed visits, lack of communication regarding appointment changes, and inconsistent attention to patient concerns during exams.
- Google rating: 4.8 out of 5 from 2,342 reviews (92% five-star).
- Reviews on this page: 2,342 Google reviews (1,495 with written comments, 12 with photos).
- Owner responses: the business replied to 91% of reviews.
- Most recent review: October 28, 2026.
- Service: Cosmetic Surgeon serving Gainesville, Georgia.
Data from Google, last updated October 28, 2026.
Score profile vs other cosmetic surgeons
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dermatology Associates of Northeast Georgia: 83/100 on this factor. Category median: 94.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dermatology Associates of Northeast Georgia: 81/100 on this factor. Category median: 95.A
81
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dermatology Associates of Northeast Georgia: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dermatology Associates of Northeast Georgia: 100/100 on this factor. Category median: 83.A
100
Bar = this company · dark tick = category median.
Star ratings
2,342 Google reviews we collected
- 5 stars2,15192%
- 4 stars904%
- 3 stars311%
- 2 stars181%
- 1 star522%
Praise vs complaints
Phrases our text analysis found in 1,495 written reviews
- Praise1,75997%
- Complaints503%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude87348%
- Quality & results33118%
- Speed & response23713%
- Communication1549%
- Would recommend1528%
- Honesty & trust342%
- Price & value282%
What customers talk about
We read 1,495 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very quick, answered all questions and were all around friendly.”
“Absolutely no compassion nor consideration for a parent of a special needs toddler.”
“I never have to wait more than 5 minutes in the waiting room, and everyone is so professional and thorough.”
“Truly a terrible way to treat someone who has suffered from low self-esteem.”
“Physician and staff friendly and prompt and candid with diagnosis and treatments.”
“I had to show up not to be charged a no-show fee then they agreed to labs and biopsy.”
“They listened to my concerns and addressed each one.”
“The NP talks in her vernacular during the exam but never explains anything.”
“They’ve always treated me well and I would recommend them to anyone searching for a dermatologist group.”
“In light of the unethical, dishonest handling of my situation and my complaint, I would not recommend this office at all.”
“My experience was awesome, the doctor listened to everything I had to say a showed a genuine interest regarding my concerns.”
“I have no trust in this establishment and I'm deeply disappointed in the conduct of this woman.”
“Excellent compassionate care with a great deal of knowledge.”
“Disappointing Service and Overcharging”
People customers mention
- Nix 105 reviews
- Rabb 67 reviews
- Bennett 41 reviews
- Roy 41 reviews
- Inga 23 reviews
- Carolyn 20 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 23 hours ago★★★★
Very nice reception ladies. Called back on time. Helpful nurse and Johnathan Nix is the best! I would highly recommend this dermatologist group.
PatriciaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Had a MOHS procedure today. The nurses and Dr. Rabb were fantastic. They took great care to make sure that I was comfortable and knew what was going on. I love this office and their staff. They are all amazing and helpful.
Greg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Was very pleased with the service. Very quick, answered all questions and were all around friendly.
JohnLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★
Physician and staff friendly and prompt and candid with diagnosis and treatments. Professional care every visit!
Kathy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★
Always treated with respect and care. Jonathan is always super knowledgeable and answers all my questions.
Carol11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I’ve been going to Dermatology Associates for about 20 years for yearly mole checks. They’ve always treated me well and I would recommend them to anyone searching for a dermatologist group.
Photos
Customer reviews
4.8 ★★★★★ 2,342 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Nancy Gottschang3 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery nice reception ladies. Called back on time. Helpful nurse and Johnathan Nix is the best! I would highly recommend this dermatologist group.
Response from the owner · Edited a year ago
Thank you so much for the positive review. Hearing from you makes our day. Practice Administrator
Marvin Watson1 reviewTotal number of Google reviews Marvin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEverything was good as expected!
Response from the owner · Edited a year ago
Thanks for your praise and positive review! Practice Administrator
Patricia SmithLocal Guide · 33 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHad a MOHS procedure today. The nurses and Dr. Rabb were fantastic. They took great care to make sure that I was comfortable and knew what was going on. I love this office and their staff. They are all amazing and helpful.
Jan CarterLocal Guide · 103 reviewsTotal number of Google reviews Jan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey did a great job.
Greg Ettinger2 reviewsTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWas very pleased with the service. Very quick, answered all questions and were all around friendly.
Patricia Massingill10 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFriendly and helpful
Response from the owner · a year ago
Thank you so much for the positive review. Hearing from you makes our day. Practice Administrator
Julia Danner8 reviewsTotal number of Google reviews Julia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI love my dermatologist she really cares and wants to see you better!!
JIMB4 reviewsTotal number of Google reviews JIMB has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAs always, very prompt and professional service. Jonathan Nix is the best.
Response from the owner · Edited 2 months ago
Thank you for taking a moment to leave a review- it means a lot to us!
John BlackerbyLocal Guide · 16 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePhysician and staff friendly and prompt and candid with diagnosis and treatments. Professional care every visit!
Response from the owner · Edited a year ago
Thank you for taking a moment to leave a review- it means a lot to us!
Dermatology Associates of Northeast Georgia on Google Maps →
Business details
- Address: 974 S Enota Dr NE, Gainesville, GA 30501
- Phone: (770) 536-7546
- Website: negeorgiaderm.com
- Service area: Gainesville, GA