Michael WilliamsLocal Guide · 13 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat staff. Great Doctors. (I use Dr. Rance).
Dermatology Consultants Midwest
Dermatology Consultants Midwest at a glance
Reviewers frequently praise the practice for short wait times, efficient scheduling, and staff who communicate clearly while explaining diagnoses and treatments. Patients often highlight the thoroughness of examinations and the compassionate bedside manner provided during consultations and procedures. However, lower-rated feedback identifies patterns regarding billing disputes, strict cancellation policies that incur fees, and occasional complaints about doctors appearing rushed or limiting the scope of care during visits.
- Google rating: 4.9 out of 5 from 1,016 reviews (95% five-star).
- Reviews on this page: 1,021 Google reviews (663 with written comments, 2 with photos).
- Owner responses: the business replied to 97% of reviews.
- Most recent review: October 26, 2026.
- Service: Dermatologist serving Shawnee, Kansas.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.9
★★★★★1,016 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 663 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From the girls at the front desk who are “off the rails” kind, friendly & helpful to the nursing staff, exactly the same!”
“Dr Rance was not nice like usual and he seemed very short and not caring.”
“Receptionist was very helpful, friendly, and efficient.”
“They demanded a $50 late/no show fee if I ever wanted to schedule with them again because they’re closed on Sat/Sun so they “didn’t receive 48 hour notice””
“Everything about Dermatology Consultants Midwest’s practice is top notch!”
“Terrible way to do business and just shows they care only about money, not about building a relationship with their patients.”
“Thank you for a wonderful first visit; we highly recommend Dr.”
“Overall do not recommend this office unless you're lucky enough to have one of the big brand name insurance providers and/or self-pay isn't an issue for you.”
“She has great bedside manner, explains things thoroughly in laymen’s terms, and is pleasant to interact with.”
“Both her and her assistant show you that they genuinely care.”
“Great customer service, reasonable pricing, RATING 5+ STARS”
“00 to reschedule This was not fair or right.”
People customers mention
- Chain 153 reviews
- Badje 111 reviews
- Rance 103 reviews
- Badge 19 reviews
- Rebecca 12 reviews
- Emilie 11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Team members customers mention
Dena Johnson9 reviewsTotal number of Google reviews Dena has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr. Chain is thorough and listens to your issues. Highly recommend!
Response from the owner · 3 days ago
Hi, Dena. We appreciate the kind words and are glad we could provide you with a positive experience!
Jackie Caldwell14 reviewsTotal number of Google reviews Jackie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr. Chain is excellent! The office staff is very nice and efficient. I have never had to wait more than 5 minutes, which is so different from most medical appointments.
Response from the owner · 4 days ago
Hi, Jackie. Thanks for taking the time to share your positive experience. We truly appreciate it!
Jeannie GariesLocal Guide · 18 reviewsTotal number of Google reviews Jeannie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEverything about Dermatology Consultants Midwest’s practice is top notch! From the girls at the front desk who are “off the rails” kind, friendly & helpful to the nursing staff, exactly the same! The office is lovely & very clean. My only experience has been with Dr. Rance whose attention to detail is incredible. He checks everything & is very kind, thorough & compassionate! I highly recommend this practice!
Response from the owner · 5 days ago
Hi, Jeannie. We are thrilled to learn that you had a positive experience with us!
Herndon Hasty14 reviewsTotal number of Google reviews Herndon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIf you want professional advice and treatments that give you desired outcomes get an appointment with Dr. Rebecca Chain. When I wrote her a note several years ago it was to thank her for saving my life....enough said.
Response from the owner · Edited 2 weeks ago
Hi, Herndon. Thank you so much for leaving us a stellar review!
Gigi PerryLocal Guide · 50 reviewsTotal number of Google reviews Gigi has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr Braden Rance is always a pleasure to have an appointment with. He answers questions, and is kind. Staff is also very nice.
Response from the owner · 2 weeks ago
Hi, Gigi. Your feedback is highly appreciated. Thank you for the review!
Greg Johnson11 reviewsTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFast, professional, polite and friendly.
Response from the owner · 2 weeks ago
Hi, Greg. We appreciate the kind words and are glad we could provide you with a positive experience!
Anne Peterson12 reviewsTotal number of Google reviews Anne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr. Rance has been my dermatologist since 2021 and I appreciate his candor about my questions and concerns as well as his expediency in addressing any steps I need to take to care of those concerns before he sees me again.
Response from the owner · 3 weeks ago
Hi, Anne. Thanks for taking the time to share your positive experience. We truly appreciate it!
T5 reviewsTotal number of Google reviews T has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe visit was kind of costly, but other than that the visits were good. They listened to me and my skin Up has cleared up and never been more radiant ♥️
Response from the owner · 3 weeks ago
Hi, T. We are thrilled to learn that you had a positive experience with us!
Fred Plapp14 reviewsTotal number of Google reviews Fred has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI was able to get an appointment within 3 weeks. Receptionist was very helpful, friendly, and efficient. I only had to wait 10 minutes before meeting with a nurse. Dr. Rance followed within 5 minutes. He quickly diagnosed my problems, prescribed medication and asked me to return in 1 month for follow-up. Overall, a great experience.
Response from the owner · 3 weeks ago
Hi, Fred. Thank you so much for leaving us a stellar review!
Business details
- Phone: (913) 469-0110
- Website: dermcomw.com
- Service area: Shawnee, KS