Customers report that Desert Shade Structures handles pergola, gazebo, and shade installations with clear pricing, professional crews, and efficient scheduling. Reviewers highlight the owner’s direct involvement in design and permitting, along with responsive office staff who assist with HOA approvals. While most praise the quality and speed of service, one recurring criticism notes that construction crews can be disruptive to neighbors due to loud noise, though the owner addresses such complaints promptly.
Google rating: 4.8 out of 5 from 18 reviews (89% five-star).
Reviews on this page: 18 Google reviews (17 with written comments, 7 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 19, 2026.
Service: Gazebo Installation Service serving Goodyear, Arizona.
Data from Google, last updated November 8, 2026.
Star ratings
18 Google reviews we collected
4.8of 5
5 stars1689%
4 stars16%
3 stars16%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 17 written reviews
98%praise
Praise4898%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1224%
Price & value816%
Would recommend816%
Quality & results714%
Speed & response714%
Communication48%
Honesty & trust36%
What customers talk about
We read 17 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The on-site team Roberto and Armando worked hard, professional and were very nice.”
“Estimate from done by the owner Todd was pretty straight forward on his site visit and price quoted was reasonable.”
“Highly recommended Desert Shade for any project you might have.”
“Overall great job on our project they did for us and it looks awesome.”
“Permit came back fast and my HOA approval so they scheduled the project.”
“He listened to exactly what we wanted and designed the perfect pergola for our space.”
“The owner, Todd Fisher, was totally involved in the project, a real honest and standup guy, again refreshing.”
praise complaint · found by our text analysis, Google review wording unchanged.
Had a large Gazebo installed by Desert Shade Structures in October 2026. Estimate from done by the owner Todd was pretty straight forward on his site visit and price quoted was reasonable. Had to get a building permit due to the size so that added some extra cost. Permit came back fast and my HOA approval so they scheduled the project. Project moved as expected but with delays due to the county inspector scheduling and once the inspector didn't show up which is not Desert Structures fault but the county. The on-site team Roberto and Armando worked hard, professional and were very nice. It was alot of work when the footer holes had to be 37"x37"x37" per the engineering designs which is a lot of work in this type of hard ground. On the actual Gazebo install Cam and Armando showed up at 6:30am and got it up in half a day and were awesome as well. They had to come back after the county inspector did the final inspection to install the roof attachment bolt hole plugs and seal the top roof attachment screws that were left open to be visible for the county inspectors final inspection. Overall great job on our project they did for us and it looks awesome. Also the manufacturing company they purchased the Gazebo from was Duralum here in Phoenix has a lifetime warranty on it. But you need to register it with Duralum on their website after it's installed and it's transferable for free when you eventually sell your house.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 2 weeks ago
Thank you for the thorough review and the kind words, John! We hope that you enjoy the structure for many years to come! We appreciate your business!
T
Toni2 reviewsiTotal number of Google reviews Toni has written across all businesses on Google Maps, not just this one.
We had an incredible experience with Desert Shade Structures and couldn’t be happier with our new pergola and structures. From design to final installation, the process was seamless.
Todd, the owner, was a pleasure to work with. He listened to exactly what we wanted and designed the perfect pergola for our space. He also designed matching structures to cover our pool equipment and AC Units, which really cleaned up the look of our yard. Todd was extremely accommodating with our schedule—he even came out on his day off.
A huge shoutout to Tina, who coordinated the installation for us. She was incredibly friendly and kept us informed every step of the way, so we never had to wonder about the schedule or what to expect. It’s rare to find that level of consistent communication!
Regarding the cost, Desert Shades was neither the cheapest nor the most expensive quote we received. They sit right in that 'middle ground' where you get exceptional value for the high quality of work and materials provided. You truly get what you pay for with them.
The installation crew was professional, efficient and did a wonderful job with set up and clean up. If you want a company that provides personal attention, custom designs, and a stress-free experience, go with Desert Shade Structures!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 9 months ago
Thank you so much for the kind words and awesome review! We are so thrilled you were pleased with us and our work. It was a pleasure working with you and we appreciate your business!
P
Patsy BratterLocal Guide · 33 reviewsiTotal number of Google reviews Patsy has written across all businesses on Google Maps, not just this one.
Amazing company, the best construction experience I have had since moving to Scottsdale 13 years ago. The owner, Todd Fisher, was totally involved in the project, a real honest and standup guy, again refreshing. His son, Ty, who managed the crew was beyond professional, polite and engaged in every aspect of the project. Todd was aware of cost and kept that down actually coming in lower than the actually quote. Honestly this ran so smoothly I could not believe it. Communication was constant. Everything they promised was delivered. I would recommend this company to anyone.
Price assessment: Great price
Response from the owner · 11 months ago
Thank you so much for the glowing review! It was a pleasure working with you and we hope you enjoy your new, beautiful structure for many years to come!
J
John3 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Look at this Bad Boy, beautiful…fantastic quality. Structure is 28’ x 16’. Desert Shade made this a flawless installation, Thank you for everything.
Price assessment: Reasonable price
Services: Home renovations, New building construction, Concrete work, Metal building construction, Building construction, Home addition construction, Patio construction
Response from the owner · 11 months ago
Thank you for the kind words and review. With the unique design and decorative elements, your structure really is one of the most beautiful we've had the pleasure of building! Thank you for hiring us for this project! We hope you enjoy it for many years to come!
J
Jeff Orr1 reviewiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
The workers are incredibly discourteous to the neighbors. Play music loudly (disturbing to those of us who work from home) and when asked to turn it down was rude and unprofessional. Would not hire this group to do any work with that attitude.
UPDATE
I just spoke with the owner of the company. He reached out pretty quickly to find out what was going on and to apologize. I am impressed with his desire to resolve an issue with his crew as they do their work. I am upgrading the stars to 3 as we will see how the rest of the job goes. However, it is impressive and encouraging to see a business owner care about the customer, crew, and neighbors/neighborhoods in which they work. That alone is worth taking a second look at the company and their work. I appreciated the conversation with the owner.
Response from the owner · a year ago
Jeff,
I apologize for my crew. Can you please tell me what day and where this took place so that I may address it. Todd Fischer, Owner 602-510-3261
J
John SwansonLocal Guide · 146 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
FANTASTIC FROM START TO FINISH. Great evaluation and quoting process. Excellent advice. Knows HOA rules. Provides drawings. Helped with colors. Great administrative and install team. Installed in a day.
Response from the owner · a year ago
Thank you for the review and for hiring us to build your shade structure! It was a pleasure working with you and Donna. We hope you are please with it for many more years to come!
D
Dona Lund3 reviewsiTotal number of Google reviews Dona has written across all businesses on Google Maps, not just this one.
When I entered their office Kimberly, Kat and Tina were very friendly and respectful. Their customer service was amazing.
10/10 I would recommend them
Dona Lund
Globe Life
Response from the owner · a year ago
Thank you, Dona! We truly appreciate it!
M
Michele MLocal Guide · 136 reviewsiTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
We recommend DesertShade Structures, but you have to initiate communication when you need it. Todd's team does excellent work, cleans up after themselves, and make sure it's done right. Todd was Honest, straightforward, no nickel and diming & professional. Outdoor Elements products are spectacular! Desert Shade is the AZ contractor for Outdoor Elements- out of San Diego. Beautiful and Durable for the AZ weather, and lasts decades! We LOVE our extended living space and it added a lot of value to our everyday living 365 days a year!
Response from the owner · a year ago
Thank you for the review and feedback! We hope you enjoy your shade structure for many years to come!
D
David RiordanLocal Guide · 25 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Fantastic experience! Kat gave me various options along with the most efficient and cost saving shades and hardware. I especially like the warranty, their response time and follow up along with being located in Goodyear. Would highly recommend Desert Shade Structures.
Response from the owner · a year ago
Thank you, David! It was a pleasure working with you and we are so thrilled you are happy with our shade solutions to fit your needs!
S
steve zackLocal Guide · 9 reviewsiTotal number of Google reviews steve has written across all businesses on Google Maps, not just this one.
