Customers frequently praise Design Roofing for professional communication, punctuality, and efficient roof replacements, often highlighting helpful assistance with insurance claims and thorough post-installation cleanup. The company maintains a 4.9 rating from 156 reviews, with the owner responding to 76% of them. However, several low-star reviews criticize the firm for aggressive door-to-door solicitation tactics, specifically noting instances where staff ignored no soliciting signs and gated community rules.
Google rating: 4.9 out of 5 from 156 reviews (97% five-star).
Reviews on this page: 156 Google reviews (146 with written comments, 44 with photos).
Owner responses: the business replied to 76% of reviews.
Most recent review: October 22, 2026.
Service: Design-Build Firm serving San Antonio, Texas.
Data from Google, last updated November 9, 2026.
Star ratings
156 Google reviews we collected
4.9of 5
5 stars15197%
4 stars00%
3 stars00%
2 stars00%
1 star53%
Praise vs complaints
Phrases our text analysis found in 146 written reviews
98%praise
Praise33798%
Complaints82%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7522%
Quality & results7421%
Would recommend7020%
Communication5315%
Speed & response4814%
Honesty & trust175%
Price & value82%
What customers talk about
We read 146 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I recently had my roof replaced, and Javier Figueroa was extremely helpful throughout the entire process.”
“Design Roofing, Javier and his crew did an amazing job, it took half the time than the previous time in 2016, it took only 4.”
“She helped delivered a beautiful and hardy roof to withstand Texas weather at its worst.”
“I highly recommend him and appreciate all his help!”
“Would not recommend due to their obvious lack of attention to detail.”
“He kept me informed, answered my questions, and made sure everything went smoothly from start to finish.”
“They showed up early, worked quickly, and were very efficient without cutting any corners.”
“I really appreciated his honesty and professionalism.”
“I asked them to add a ridge vent and they did it for a fair price.”
People customers mention
Daniel16 reviews
Javier8 reviews
Anthony7 reviews
Joseph7 reviews
Eddie6 reviews
Adrian6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I recently had my roof replaced, and Javier Figueroa was extremely helpful throughout the entire process. He kept me informed, answered my questions, and made sure everything went smoothly from start to finish. I really appreciated his professionalism, communication, and dedication to making sure I was taken care of. The entire experience was much easier than I expected thanks to Javier’s support. I highly recommend him and appreciate all his help!
Price assessment: Reasonable price
Services: Roof repair for storm & wind damage
M
Marty MtzLocal Guide · 26 reviewsiTotal number of Google reviews Marty has written across all businesses on Google Maps, not just this one.
Just had our roof replaced from the Hail Storm we just recently had. Design Roofing, Javier and his crew did an amazing job, it took half the time than the previous time in 2016, it took only 4.5 hours from start to finish, to include the clean-up. Javier kept me informed of all the steps being taken, he was very professional and I highly recommend them to everyone. The quality of workmanship and results are completely Customer Satisfaction. Job well done, and also taking care of us Veterans too. Hooah!
Services: Roof repair for storm & wind damage
J
Jane Coburn10 reviewsiTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
From start to finish, Design Roofing took great care in making sure we were informed of each step, from dealing with the insurance and HOA (ugh) to cleaning up our property after the installation. The roof is beautiful, just the right shade of color, with high quality shingles. JohnAnthony never made me feel rushed, and no question was left unanswered. His advice regarding some additional work we need done is invaluable, suggesting things I never would have considered. I would recommend them to anyone needing new roof services.
Price assessment: Great price
Price: $20,000–25,000
Services: Roof repair for storm & wind damage, Roof inspection
R
Robert Mendez1 reviewiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
After a severe hail storm, we met Damian Robles from Design Roofing. Damian is an exceptional young man that is very professional and knowledgeable in his line of work. From start to finish he was always there making sure everyone completed their part of the job. Design roofing did an impressive job. I encourage anyone needing a roof or anything else really to use them.
Price assessment: Reasonable price
Services: Roof repair for storm & wind damage, Roof installation
L
Laila Khoury1 reviewiTotal number of Google reviews Laila has written across all businesses on Google Maps, not just this one.
Couldn't have been more pleased with the service provided by Design Roofing Company!
Most especially impressed by the courtesy and attentiveness of Stacie Caruthers, who worked diligently to insure customer satisfaction. Highly recommend!
J
Joel Mallory2 reviewsiTotal number of Google reviews Joel has written across all businesses on Google Maps, not just this one.
I was extremely pleased with Design Roofing especially Anthony who was very nice, polite, knowledgeable, and informative about every aspect of my job. Anthony and his crew did an outstanding job and I could not be happier with my new roof.
Price assessment: Not sure
Price: $35,000–40,000
Services: Roof installation
D
denise johanssonLocal Guide · 17 reviewsiTotal number of Google reviews denise has written across all businesses on Google Maps, not just this one.
If there was a higher rating I’d give them a 10! I had called Design in the spring for an estimate. Javier F came by and was friendly, informative, and very knowledgeable. He knew his stuff. I had called 4 others roofers but none gave as much detail as Javier. Last month, I was ready to have my roof replaced. Javier kept me updated every step of the way, he had shown me several choices for my roof, beautiful colors, quality materials. And best of all, they offer class 3 and class 4 shingles. Class 4 shingles can protect against high winds and are used in areas with frequent storms, like tornadoes. I chose class 4. So glad I did! After no less than 4 tornadoes of various strengths today in 24 hours in San Antonio, I was grateful to have that extra protection. The team were great and on schedule, and kept everything organized. Thorough professionals. Throughout the process, Javier kept me updated on each step of roof replacement, showing me the before and after photos. He also used drone photos which I really liked. My roof was in such poor shape it had soft spots in areas. The team worked tirelessly from dawn to dusk until everything checked out perfectly. They cleaned everything in and around the area great. Javier inspected each stage of work, for quality and compliance. I wish more contractors were this dedicated to quality work! My roof before and after pictures are like night and day. We are very happy and feel much safer with our new, high quality Atlas roof from Design. Thank you Javier and team!
Price assessment: Great price
Price: $15,000–20,000
Services: Roof repair, Roof installation
A
Abraham GuzmanLocal Guide · 19 reviewsiTotal number of Google reviews Abraham has written across all businesses on Google Maps, not just this one.
I would like to thank John Anthony for going the extra mile in making sure thats my roof is fine and outstanding work from the team from a few years ago.
