Amy GrohLocal Guide · 27 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis is where my mom gets her hair done
Designs By DeMonte
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%90+62.3Reliability 31%95+29.2Experts Score= 92Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#52 of 91 makeup artistsPosition by Experts Score among all companies we track in this category. · better than 43%
4.9 ★★★★★ 22 Google reviews · 2 photos
91%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
Designs By DeMonte at a glance
Customers describe the salon as clean, friendly, and flexible with appointments, noting that stylists consistently provide satisfactory haircuts. Long-time patrons highlight the casual atmosphere and reliable service over many years. All available reviews are five-star, indicating no recurring criticisms regarding pricing, communication, or punctuality in the provided excerpts.
- Google rating: 4.9 out of 5 from 22 reviews (91% five-star).
- Reviews on this page: 22 Google reviews (9 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 25, 2026.
- Service: Makeup Artist serving Gnadenhutten, Ohio.
Data from Google, last updated October 27, 2026.
Score profile vs other makeup artists
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Designs By DeMonte: 90/100 on this factor. Category median: 96.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Designs By DeMonte: 95/100 on this factor. Category median: 94.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Designs By DeMonte: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 48.–
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Bar = this company · dark tick = category median.
Star ratings
22 Google reviews we collected
- 5 stars2091%
- 4 stars15%
- 3 stars15%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 9 written reviews
- Praise7100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude571%
- Quality & results114%
- Would recommend114%
What customers talk about
We read 9 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are friendly and flexible about making appointments.”
“Nikki Did An Amazing Job!”
“Highly recommend.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
WilliamLocal Guide · 168 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
My Mom got her hair cut. They always do a nice job. She has gone here for decades. Nice people in a clean shop.
Thomas10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
My favorite place for doing my hair. They are friendly and flexible about making appointments. I am a long-time customer.
Christine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
I follow their new stylist wherever she goes. They've added a great addition in Nikki Grindstaff. The Salon is clean and attractive. I also like the Memorial Day grace saddles and bouguets.
JacobLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★★
Fantastic stylists. Great place to get a nice cut that you don't have up stress about because you'll always come out looking nicer than you did coming in. Highly recommend.
Photos
Customer reviews
4.9 ★★★★★ 22 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
rachelle donovan7 reviewsTotal number of Google reviews rachelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove the salon and stylist Nikki is great
William JonesLocal Guide · 168 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy Mom got her hair cut. They always do a nice job. She has gone here for decades. Nice people in a clean shop.
TAMMY STILLWELLLocal Guide · 33 reviewsTotal number of Google reviews TAMMY has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNikki Did An Amazing Job!!!! Thank You So Much Girly See You Soon!!!
Thomas Nightengale10 reviewsTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy favorite place for doing my hair. They are friendly and flexible about making appointments. I am a long-time customer.
Christine McCune4 reviewsTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI follow their new stylist wherever she goes. They've added a great addition in Nikki Grindstaff. The Salon is clean and attractive. I also like the Memorial Day grace saddles and bouguets.
Marsha WilliamsLocal Guide · 113 reviewsTotal number of Google reviews Marsha has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat haircuts!!!!And love the atmosphere...casual and friendly.
Jacob SchafferLocal Guide · 18 reviewsTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFantastic stylists. Great place to get a nice cut that you don't have up stress about because you'll always come out looking nicer than you did coming in. Highly recommend.
Katie KramerLocal Guide · 13 reviewsTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat atmosphere, friendly service! Awesome stylists.
Sharon WindsorLocal Guide · 22 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBusiness details
- Address: 1338 Kaderly St NW, New Philadelphia, OH 44663
- Phone: (330) 365-2121
- Service area: Gnadenhutten, OH