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Detail Pro Shop

Car detailing service · Columbus, OH

4.9 ★★★★★ 491 Google reviews · 24 photos
96%five-star reviews
92%reviews answered by the owner
Oct 2026latest review

Detail Pro Shop at a glance

Google reviewers rate Detail Pro Shop 4.9 out of 5 based on 491 reviews, with the owner responding to 92% of them. Customers frequently praise the shop for professional service, clear communication, fair pricing, and high-quality results on detailing, window tinting, and paint protection film installations. Recurring themes include convenient scheduling, flexible pick-up options, and staff who explain processes thoroughly. While most feedback is positive, some lower-rated reviews criticize specific instances of uneven tint application, visible spots left on upholstery, and paint swirls following wash services.

  • Google rating: 4.9 out of 5 from 491 reviews (96% five-star).
  • Reviews on this page: 491 Google reviews (430 with written comments, 98 with photos).
  • Owner responses: the business replied to 92% of reviews.
  • Most recent review: October 27, 2026.
  • Service: Car Detailing Service serving Columbus, Ohio.

Data from Google, last updated November 13, 2026.

Star ratings

491 Google reviews we collected

  • 5 stars47096%
  • 4 stars61%
  • 3 stars31%
  • 2 stars31%
  • 1 star92%

Praise vs complaints

Phrases our text analysis found in 430 written reviews

  • Praise78298%
  • Complaints142%

Topic share

How often each topic comes up in the written reviews

  • Quality & results23429%
  • Would recommend15620%
  • Staff & attitude15419%
  • Price & value8310%
  • Speed & response759%
  • Communication638%
  • Honesty & trust314%

What customers talk about

We read 430 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Professional, customer-focused with amazing results.”
    “This would have been a deal breaker for me, but unfortunately, they don't advertise it anywhere, so I didn't know they would do such a poor job.”
  • “Exceptional customer service and they earned a customer for life.”
    “I cannot recommend this business and the DPS team highly enough!”
  • “Lydia, the young lady at the front desk was very personable, professional, and accommodating.”
    “…we were still trying to reach an agreement, which is absolutely NOT respectful and how a business owner should treat their customers.…”
  • “All of their staff are extremely nice and approachable, their work is thorough and timely and pricing is reasonable.”
    “They ripped off one of the rear door panel and broke the handle.”
  • “After dropping off my car, they were able to get me to my doctors appointment on time.”
  • “The best part of the transaction was that Zach took the time to explain everything to me and made me feel right at home!”
  • “…satisfied that it was perfect (I didn’t even notice any issue to be honest).…”

People customers mention

  • Mike 31 reviews
  • Lydia 19 reviews
  • Tesla 12 reviews
  • Drew 9 reviews
  • City 7 reviews
  • Coating 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 491 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Denise L. Auner6 reviewsTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My car looks great 👍 super pleased!! Thank you so much!

Response from the owner · 2 weeks ago

Thank you, Denise! It was a pleasure working with you.

Matt Zetzer6 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional, customer-focused with amazing results. Highly recommend!

Response from the owner · 3 weeks ago

Thank you, Matt!

William KwakLocal Guide · 15 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I took my Porsche Cayenne for a show room quality interior detail and it came out amazing! I'm very happy with the detail to say the least. The best part of the transaction was that Zach took the time to explain everything to me and made me feel right at home! If you're debating about which company to pick for your next detail, please give these guys a shot and you will know exactly what I'm talking about. They even dropped me off at my work and picked me back up when the detail was done. Exceptional customer service and they earned a customer for life. I'm a very hard guy to please so they went above and beyond! Thank you Zack and the Detail Pro team for everything!

Mary Ryan-Roman4 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is my first experience having a company detail my car. The process was smooth and easy. Lydia, the young lady at the front desk was very personable, professional, and accommodating. I had an interior, exterior, and a PPF removal for my car. I would say my biggest concern was the PPF removal because it’s a time-consuming job and there’s always a chance that the clear-coat will be damaged during the PPF removal process. Lydia made me aware that this was a possibility. I was willing to take the chance because the PPF looked awful with an obvious dirt line going across the hood of my car. I was very pleased when I picked my car up to see not only that the PPF was removed, but there was no damage to the clear-coat and you can’t even tell that there was a PPF there. The guys did a fantastic job. The whole outside of the car looks shiny and clean! They also cleaned the inside and again they did a fantastic job! All of the hair, dust, and crumbs in little creases that are impossible to get to were all gone! I can’t stress enough how pleased I am with their work. With all of the work I wanted done, I thought maybe they might need an extra day to complete the cleaning. I dropped the car off in the morning and they had everything done by mid afternoon. I would highly recommend the Detail Pro Shop If you’re looking to have your car professionally cleaned. All of their staff are extremely nice and approachable, their work is thorough and timely and pricing is reasonable. Give them a call!

Response from the owner · a month ago

Mary, thank you so much for the wonderful review! We’re glad you had such a great first experience with us and that you were happy with the PPF removal, detailing, and overall results. We’ll be sure to share your kind words with Lydia and the team. We truly appreciate your trust and recommendation, and we look forward to seeing you again!

Joshua Stanfield (ayee.itsjoshh)19 reviewsTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always an exceptional experience! In 2018, I had a Jetta with almost no clear coat (from factory). Even a leaf could scratch the black paint. After my family attempted to help clean up the paint and failed, we needed something more. My dad found Detail Pro Shop. They’ve continued to do every vehicle my family has owned after how they saved the paint on my Jetta. A few weeks ago I purchased my new Audi A4, and I already knew I would be taking it to Detail Pro Shop for all my needs. They had a special for the 1 year ceramic coating, which truly helped especially after just purchasing the vehicle. They gave me an exceptional estimate on a door ding the car came with, and corrected it to perfection. The quality of work was superior, and the price was gracious. It’s also nice to have a 1 stop shop for multiple needs. I plan to go with the lifetime coating after the one year coating is done. Thanks for everything Detail Pro Shop!

Response from the owner · a month ago

Joshua, thank you so much for the incredible review and for trusting Detail Pro Shop with your vehicles for so many years! We’re thrilled to hear you’re loving the results on your new Audi A4 and we truly appreciate your continued loyalty and the kind words about our quality, pricing, and range of services.

Tyler WoogieLocal Guide · 29 reviewsTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

From beginning to end I’ve had a wonderful experience from Detail Pro Shop! Communication has been great, they allowed me to reschedule my first appt when I had to cancel the day before bringing it in. Customer service has been 10/10. Their pricing seems to be fair and competitive. I went with their track package PPF and 4 year ceramic coat bundle and felt like it was a solid deal. I highly recommend this place! Thanks DPS!! 10/10

Response from the owner · 2 months ago

Tyler, thank you so much for this great review! We're glad we were able to accommodate your schedule and were able to treat your Corvette to some TLC. We appreciate your business and we look forward to seeing you at your annual check ups!

Joshua Schafer11 reviewsTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Detail Pro Shop did full front PPF on my ZR1X and did a great job. Justin was super helpful and went the extra mile by replacing one piece as part of a detail I had done with them because he wasn’t satisfied that it was perfect (I didn’t even notice any issue to be honest). Thank you and we will be sure to continue getting our details, ceramic coatings and PPF done here in the future!

Response from the owner · 2 months ago

Thank you for this kind review, Joshua! We're glad you had a good experience and that Justin was able to help you during the process. We look forward to working with you again!

P WLocal Guide · 40 reviewsTotal number of Google reviews P has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is the fourth vehicle we’ve had done here and every single time they out do themselves! They always do an amazing job! Very friendly and professional. Would definitely recommend them for window tinting and/or detailing.

Response from the owner · 2 months ago

Thank you for your kind words! We're glad to have you as a repeat customer and we appreciate your business.

Forrest Fierro1 reviewTotal number of Google reviews Forrest has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience! The window tint looks incredible! I’d recommend them to everyone i know!

Response from the owner · 4 months ago

Forrest, thank you for the review! We’re glad you’re happy with your window tint and had a great experience. We appreciate the recommendation and your support of Detail Pro Shop!

Rick Oberdier8 reviewsTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've taken a couple of my trucks and my SUV here. The biggest issue I found with them is that you will never be happy with another detailer once you have used them. They made my old, crusty 2002 Tundra's paint look like showroom new. They did an acid wash and clay bar, and I couldn't believe the results.

Response from the owner · 5 months ago

Rick, thank you for the great review! We're glad we've been able to earn your trust with multiple vehicles over the years. It's always rewarding to see the transformation on a vehicle like your Tundra, and we're happy you were impressed with the results. We appreciate your continued support of Detail Pro Shop!

Detail Pro Shop on Google Maps →

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