Customers consistently praise DFW Hot Tub Services for professional communication, punctuality, and fair pricing during hot tub installations, electrical work, and concrete pouring. Reviewers highlight the team's efficiency, cleanliness, and helpfulness in addressing pre-purchase questions and coordinating complex infrastructure needs. The business maintains a perfect 5.0 rating from 159 reviews, with the owner responding to all feedback. The sole low-star comment cites a failed attempt to reach the company via phone, noting the caller was disconnected.
Google rating: 5.0 out of 5 from 159 reviews (99% five-star).
Reviews on this page: 159 Google reviews (133 with written comments, 12 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 13, 2026.
Service: Hot Tub Spa serving Dallas, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
159 reviews on Google
5★158
4★0
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
DF
Duffy Frazier3 reviews
★★★★★
Richard and his crew were great to work with communicated well no surprises. The crew was efficient neat clean. They communicated well overall a great experience highly recommend them.
Response from the owner · 2 weeks ago
Thank you so much for your wonderful review! We believe that clear communication, quality workmanship, and no surprises are the keys to a great customer experience. I'm delighted that our crew delivered on those promises, and we truly appreciate your trust in DFW Hot Tub Services and your recommendation!
While I haven't officially done business with them yet, I had to leave a review to commend their amazing service. Richard was so nice, patient, and thoroughly answered all of my questions with a lot of detail. It is rare to find that level of care before even signing a contract. I definitely plan to work with them down the road!
Response from the owner · a month ago
Thank you so much for the kind words! We believe great service starts long before a contract is signed, and I’m glad I could answer your questions and help. We truly appreciate your trust and look forward to working with you when the time is right!
Very professional, everything works perfectly and all was cleaned up after installation. Very smooth process!
Response from the owner · a month ago
Thank you for the great review! We work hard to make every installation professional, hassle-free, and leave everything clean when we're finished. We really appreciate your business and are glad everything is working perfectly!
DFW Hot Tub Services is the best I found for my Hot Tub installation needs. They poured the pad, did my electric and a great job all around. They were on time, professional, polite and cleaned up. I looked for a second estimate on the electric and it was nearly double what DFW Hot Tub Services was charging. Great work and extremely fair pricing. I highly recommend this company. Five STARS and all deserved!
Response from the owner · a month ago
Thank you Josh so much for the wonderful review and for trusting DFW Hot Tub Services with your complete installation! We take great pride in providing quality work, professional service, and fair pricing from the concrete pad through the electrical installation. We truly appreciate your recommendation and hope you enjoy your hot tub for many years to come!
Great experience with DFW Hot Tub Services. They did a great job installing my hot tub setting up 220v panel and wiring everything to our pergola. Highly recommend their services.
Response from the owner · 2 months ago
Thanks Adolfo for the 5 star review! It was a pleasure working with you and we are so glad you are happy with us.
I had a few questions about my hot tub set up. I bought it somewhere else. They were able to help me over the phone. Gave me some information on what I need before I call them out.
Response from the owner · 2 months ago
Thank you Cesar! We help where we can to guide people along for their installation.
