Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts
Google reviewers rate DHL Express Service Point San Francisco five stars based on thirty-one reviews, with the owner responding to seventy-one percent of feedback. Customers consistently describe the staff as helpful, friendly, and efficient, noting that international shipments and document processing are completed quickly, often in under five minutes. The location is praised for its convenient position inside a garage and for offering additional services like passport photos and notary work, while one reviewer appreciated the availability of human assistance over automated systems.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
31 Google reviews we collected
Phrases our text analysis found in 27 written reviews
How often each topic comes up in the written reviews
We read 27 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Zeke was super helpful in sending an international package.”
“Very fast and efficient, special thanks Dylan for taking care of us!”
“Zeke did a wonderful job helping me get my international package out in a timely fashion, thanks to his expertise.”
“I recommend this location for any shipping needs.”
“He explained everything to him and the patience superb!”
praise complaint · found by our text analysis, Google review wording unchanged.
Zeke was super helpful in sending an international package. In and out in < 5 mins.
Zeke provided such helpful customer service. He was quick, friendly and helped me out with all the requirements. I recommend this location for any shipping needs. Thanks so much Zeke for providing such helpful info and great customer service.
Zeke did a wonderful job helping me get my international package out in a timely fashion, thanks to his expertise. The best service!
Best location in the city for shipping international. Located inside Mason O’Farrell Garage past the flower shop. They do passport photos, notary & fingerprinting too!
This department is awesome! Zic was very professional and helped us send very important package professionally and fast!
Great experience. Incredibly efficient, and Zeke was amazing and very knowledgeable. I was in and out in probably less than 5 minutes. Thank you Zeke
5.0 ★★★★★ 31 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very fast and efficient, special thanks Dylan for taking care of us!
Thanks for the shout-out! We’ll pass this along to Dylan and look forward to seeing you again. Thank you, Michelle
Zeke was super helpful in sending an international package. In and out in < 5 mins.
Thank you for the review and positive feedback, Neeraj! We will be sure to recognize Zeke. We hope to see you again soon.
Zeke provided such helpful customer service. He was quick, friendly and helped me out with all the requirements. I recommend this location for any shipping needs. Thanks so much Zeke for providing such helpful info and great customer service.
Hi, Dikshi. It's wonderful to know that Zeke was able to guide you through all the shipping requirements and ensure the process was smooth and stress-free. We'll be sure to share your kind words and recognition with Zeke and the team. We look forward to assisting you with your future shipping needs!
Zeke did a wonderful job helping me get my international package out in a timely fashion, thanks to his expertise. The best service!
Thank you for the kind review, Marta! We will take the steps to recognize Zeke for providing great service. Hope to see you again soon.
Best location in the city for shipping international. Located inside Mason O’Farrell Garage past the flower shop. They do passport photos, notary & fingerprinting too!
This department is awesome! Zic was very professional and helped us send very important package professionally and fast!
Thank you for the review and positive feedback, Daniel! We will be sure to recognize Zic. We hope to see you again soon.
Breath of fresh air. Best DHL in San Pancho.
Hi Alan. Thank you for the amazing review! We're honored to be called a "breath of fresh air" and the best DHL in San Pancho. Hope to see you again soon. Thanks, Melissa
Great experience. Incredibly efficient, and Zeke was amazing and very knowledgeable. I was in and out in probably less than 5 minutes. Thank you Zeke
Hi Salvatore. Thank you for the amazing review! We're delighted to hear Zeke provided great service. Your feedback will be passed along and we hope to see you again real soon. Thanks, Melissa
Very nice location, everything went well, fast and easy! Special thanks to Zeke, who was very helpful and nice!
Thank you for the review and positive feedback, Ahha! We will be sure to recognize Zeke. Come see us again soon.
Zeke was so helpful!
Thank you for that, Sara. We will let Zeke know. Come back soon.
Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts
