Google reviewers rate Diamond Homes 4.6 out of 5 based on 79 reviews, with the owner responding to 48% of them. Customers frequently praise the builder for professional communication, timely project completion, and responsive warranty service that addresses post-move-in repairs quickly. Positive feedback highlights the quality of craftsmanship and the helpfulness of staff during the purchasing process. However, some low-star reviews criticize vague warranty contract language and describe instances where recurring construction defects were not resolved satisfactorily.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
I had a great experience working with Diamond Homes. Their team was professional, reliable, and very easy to communicate with throughout the entire process. They paid attention to detail and made sure everything was done right. It’s clear they take pride in their work and truly care about their customers. I would highly recommend Diamond Homes to anyone looking for a builder they can trust.
Phenomenal experience buying with diamond homes. Argelia was awesome and extremely helpful in the process. Homes are beautiful and I’ve loved every second of living in my new home. Wonderful deal they gave me and have had no issues since moving in!
Thank you so much for your wonderful review, Ethan! We’re absolutely thrilled to hear that you’ve had such a phenomenal experience with Diamond Homes (and that Argelia made the process smooth and enjoyable for you—she truly is amazing!!). It means the world to us that you’re loving every second in your beautiful new home and that the deal felt just right with no issues since moving in. That’s exactly what we aim for—happy homeowners who feel right at home from day one! Thanks for the photo!! We love seeing how you decorated your home, it looks perfect!! Our team is always here for you! Please don’t hesitate to reach out.
This is our second time purchasing a home with Diamond Homes and once again, the experience was fantastic! Both times the process was smooth, well-organized, and completed in a timely manner. Argelia was so helpful, professional, and kept us informed throughout each step, making the entire experience enjoyable. She really is amazing at what she does and her knowledge and keen eye was definitely helpful throughout this process. We truly love our home, just as we did our first and appreciate the quality and care that went into building them. We highly recommend them to anyone looking to build or purchase a home!
We’re truly honored to have built your second home and so humbled by your trust in Argelia and our whole team. Building for families like yours is exactly why we’re in business—it’s a privilege to be part of your story. It was a genuine pleasure customizing every detail to suit your beautiful growing family’s needs and we’re especially grateful for your understanding throughout the process. Thank you for choosing us again. We’re always here for you!
Working with Argelia was an absolute blessing. From the very beginning, she exceeded all my expectations. She was professional, knowledgeable, and always available to answer questions or guide me through the process. What really stood out was her dedication. She went the extra mile every step of the way, whether it was scheduling around my busy schedule, providing honest advice, and helping me get my dream home. Her genuine care and commitment made the experience smooth and stress-free, and I never felt like just another client. Thanks to Argelia, I not only found the perfect home but also gained someone I can confidently recommend to family and friends. If you’re looking for a realtor who truly puts your needs first and works tirelessly on your behalf, look no further.
Thank you so much for your kind words and for taking the time to share your experience! We’re so happy to hear that working with Argelia made your home-buying journey a great one. She truly cares about each of our homeowners and goes above and beyond to make the process smooth and enjoyable. It was our pleasure to help you find your dream home, and we’re grateful you chose to build with us. Wishing you many wonderful memories ahead! - The Diamond Homes Team
The man who repaired the crack on the trim did a very good job. he was prompt and the quality of work was excellent. The person that adjusted the cabinet doors was quick and through.
Thank you for your feedback! We’re happy to hear the repairs were done promptly and well.
I do not recommend this organization for any future home buyers. I suggest evaluating your options prior to proceeding forward with Diamond Home LLC. Lack of customer services skills and finding a resolution for their home buyers along with the vague warranty contractural language that will costs you significantly down the road. Please be aware and take your business elsewhere. For further context the house was purchased 1 1/2 year ago.
Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet your expectations. We would like to clarify that the item submitted for warranty review was beyond the warranty coverage deadline, as outlined in the documentation provided at the time of contract signing and at closing. Our warranty policies are in place to ensure fair coverage for all clients, and unfortunately, we are unable to address issues outside of these terms. Should you have any further questions or wish to discuss this matter further, please feel free to contact us. We value your feedback.
Buen día preguntaba por medio de este sitio aver si no están contratando freimeros para hacerles casas si no tiene una oportunidad agradezco su respuesta buen día muchas gracias..
Diamond homes and their team are the #1 builders in El Paso! We are so fortunate to have such an exceptional team in our area. Argelia Barba is sophisticated, professional and such an amazing person! She is an extraordinary hero to us and always will be! She guided us on design and works of the heart in our dream home. The office staff is beyond compare in communication and kindness. Eddie’s experience, professionalism and knowledge overseeing our home is second to none. Thank you to all the trades of construction team for creating our dream home. From the beginning to the final walk thru you all exceeded every expectation! This gratitude review comes from a knowledgeable and respected residential city inspector and a daughter of a loved real estate broker. We searched for seven years for the BEST builder and team to build our home. Diamond homes we thank each and every one of your team members for creating quality structural sound homes with luxury finishes. We are also so thankful for your integrity that is lacking in so many other teams. We will always be grateful!
Diamond Homes lives up to their name in every sense. As a real estate agent I strive to give my clients the best, and every time they close a Diamond home I know that’s exactly what they get. Argelia and the entire team are responsive and care for their clients. Any issue or questions that comes up is addressed immediately. Thank you Diamond Homes!
Loving 🥰 our new home! very please with the quality, service and the quick response to our needs, all the diamond home team is amazing! Thanks Argelia for been such a wonderful realtor but specially such an amazing person.