iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%98+25.6Value 15%98+14.9Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 29 artificial turf installationiPosition by Experts Score among all companies we track in this category. · better than 93%
5.0★★★★★92 Google reviews
98%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite punctuality, clear communication regarding scheduling, and professional crew conduct as key strengths of the company. Services range from weekly mowing and edging to landscaping projects like building raised beds, trimming shrubs, and installing holiday lights. Reviewers often note that the pricing is reasonable and the attention to detail yields well-maintained yards. The sole lower-rated review mentions a significant price increase for minor leaf removal and a confrontational response when discussing the charge.
Google rating: 5.0 out of 5 from 92 reviews (98% five-star).
Reviews on this page: 92 Google reviews (78 with written comments).
Owner responses: the business replied to 27% of reviews.
Score profile vs other artificial turf installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
This companyArtificial Turf Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Diamond Lawn Care & Landscape LLC: 96/100 on this factor. Category median: 90.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Diamond Lawn Care & Landscape LLC: 98/100 on this factor. Category median: 86.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Diamond Lawn Care & Landscape LLC: 98/100 on this factor. Category median: 100.A
98
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Diamond Lawn Care & Landscape LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 77.–
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Bar = this company · dark tick = category median.
Star ratings
92 Google reviews we collected
5.0of 5
5 stars9098%
4 stars11%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 78 written reviews
98%praise
Praise13398%
Complaints32%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price457%
Reasonable343%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3626%
Speed & response2619%
Staff & attitude2418%
Would recommend2216%
Price & value129%
Communication97%
Honesty & trust75%
What customers talk about
We read 78 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I have used Diamond Lawn Care for several years, and they always do great work.”
“Very happy with their prompt service and attention to detail!”
“Each individual in the crew is knowledgeable and efficient.”
“I would recommend this company to anyone needing help with their lawn care.”
“Would not recommend.”
“Nice job of trimming the shrubs on the front of my home, I am well pleased and the job was reasonably priced.”
“Great scheduling communication and execution, very happy with service”
“They have been reliable and professional to work with.”
People customers mention
Patrick5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
B2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I have used Diamond Lawn Care for several years, and they always do great work. Patrick, the owner, is just a super nice guy. He always lets you know when your service is scheduled or if there will be a delay. I always get compliments in my lawn.
Great price
Ken4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Diamond has done an excellent job with all of my landscaping services. I would recommend this company to anyone needing help with their lawn care.
Great price
Montrice2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The service was prompt and affordable. The communication is clear. I will be calling on this company again!
Reasonable price
Patsy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Each individual in the crew is knowledgeable and efficient. They do an excellent job, and are always here when I expect them. Diamonds all!
Reasonable price
Toney3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Always on time, efficient, professional and crew is personable. Very pleased with Diamond Landscaping. Thank you
Reasonable price
David7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I have used Diamond Lawn Care for many years. I have them mow and edge weekly. I have also had them clean out flowerbeds, trim up bushes and trees, clean out gutters, and add some drainage for the yard. They have been reliable and professional to work with.
I have used Diamond Lawn Care for several years, and they always do great work. Patrick, the owner, is just a super nice guy. He always lets you know when your service is scheduled or if there will be a delay. I always get compliments in my lawn.
Price assessment: Great price
Edward Wall3 reviewsiTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.