Analyzing 5,809,4735.8M ReviewsFor 16,01116K Experts
Customers frequently praise the store for its competitive pricing, extensive selection of commercial-grade equipment, and reliable communication regarding delivery schedules. The business offers services including equipment sourcing, installation, and repairs, with many reviewers noting the owner's punctuality and flexibility in accommodating pick-up times. However, a recurring criticism among low-star reviewers involves unresponsive customer service, specifically regarding unanswered phone calls or delayed replies to inquiries about specific inventory conditions.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
34 Google reviews we collected
Phrases our text analysis found in 31 written reviews
How often each topic comes up in the written reviews
We read 31 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Mike runs a good business, and can arrange shipping at a reasonable cost.”
“He tags every ad with every fitness word you can think of so no matter what you search, all that pops up is his overpriced junk.”
“He has a unique eye for gym layouts as well and is my go-to for recommendations on materials & brands.”
“Bought a brand new 190lb set of homegrown, made in KY, bumper plates from Mike, he fit me in for same day pickup as well.”
“The level of professionalism and attention to detail were 2nd to none!”
“He keeps his appointments and timelines, has exceptional communication skills, is extremely knowledgeable, and is an all-around stand up human being.”
“Mike is extremely communicative & detailed on every aspect of the process - from timing of delivery to what is in stock.”
“Mike is one of the most honest hardworking guys I've met.”
praise complaint · found by our text analysis, Google review wording unchanged.
Mike and his team are PHENOMENAL!!!! The level of professionalism and attention to detail were 2nd to none! Mike was super patient and very determined to help our family with the equipment installation, especially considering that we had an older brand. I HIGHLY RECOMMEND DIMOND 💯
Had a great buying experience with Mike. Everything went very smooth, the item was fairly priced and as described. All in all great buying experience. Highly recommended!
Had an amazing experience with Dimond Fitness Equipment setting up a customized home gym. Mike is extremely communicative & detailed on every aspect of the process - from timing of delivery to what is in stock. He has a unique eye for gym layouts as well and is my go-to for recommendations on materials & brands. Highly recommend!
Mike is the man! If you need gym equipment for any reason get it from him - unbelievable prices, and makes it really easy!
Working with Mike is an easy experience. He is incredibly professional. I have bought and sold equipment from him. We have also hired him to help install equipment and he was an enormous help.
Being a small gym owner (The Human Form) for over 25 years, I can tell you that finding equipment specialists (gym design, sourcing pieces, installation, upkeep and repairs) is a nightmare. Most companies will only focus on the big box gyms. Not Mike, he has always treated our business with the upmost respect. He…
4.6 ★★★★★ 34 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Mike and his team are PHENOMENAL!!!! The level of professionalism and attention to detail were 2nd to none! Mike was super patient and very determined to help our family with the equipment installation, especially considering that we had an older brand. I HIGHLY RECOMMEND DIMOND 💯
Had a great buying experience with Mike. Everything went very smooth, the item was fairly priced and as described. All in all great buying experience. Highly recommended!
Thanks Adrian! Great to meet you and do business with you.
Had an amazing experience with Dimond Fitness Equipment setting up a customized home gym. Mike is extremely communicative & detailed on every aspect of the process - from timing of delivery to what is in stock. He has a unique eye for gym layouts as well and is my go-to for recommendations on materials & brands. Highly recommend!
Thank you Katie!
Mike is the man! If you need gym equipment for any reason get it from him - unbelievable prices, and makes it really easy!
Thanks so much Charlie. Great meeting you!
Working with Mike is an easy experience. He is incredibly professional. I have bought and sold equipment from him. We have also hired him to help install equipment and he was an enormous help.
Being a small gym owner (The Human Form) for over 25 years, I can tell you that finding equipment specialists (gym design, sourcing pieces, installation, upkeep and repairs) is a nightmare. Most companies will only focus on the big box gyms. Not Mike, he has always treated our business with the upmost respect. He keeps his appointments and timelines, has exceptional communication skills, is extremely knowledgeable, and is an all-around stand up human being. He would be successful in ANY industry, and we are lucky to have him in this one.
I found Mike on Facebook Marketplace, so I reached out on a listing, met up with him and I can say he has a hell of a selection! Ended up buying a power rack, barbell and some weights! He even delivered! Super competitive pricing and wholesome! I appreciate your help and definitely coming back when I need more equipment!
Thank you! It was great to meet you.
Bought a set of new bumper plates from Mike. Great communication and good pricing. I would definitely recommend Diamond Fitness Equipment and I will do business here again.
Bought a brand new 190lb set of homegrown, made in KY, bumper plates from Mike, he fit me in for same day pickup as well. Saved money and time compared to ordering them direct, no issues at all, would recommend this hidden gem!
I hired Mike Dimond to move our Precor S3.21 home gym from our first floor to our basement. He showed up right on time, brought with him an impressive array of tools for disassembly / reassembly, and did a super job. It was a pleasure meeting him and I appreciated his great work ethic. I would absolutely hire him again, and will recommend him to anyone needing similar home-gym services. Thanks Mike!
Thank you!
Analyzing 5,809,4735.8M ReviewsFor 16,01116K Experts
