iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%90+13.7Craft & service penalty99−0.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 81 caterersiPosition by Experts Score among all companies we track in this category. · better than 89%
5.0★★★★★64 Google reviews · 23 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the quality, flavor, and presentation of the food, noting that portions are generous and prices remain reasonable for the value provided. Catering services are highlighted for clear communication, punctual setup, and professional staff who accommodate specific dietary needs and last-minute requests. The cafe itself is described as having a pleasant atmosphere with friendly service, while no recurring criticisms appear in the available five-star review excerpts.
Google rating: 5.0 out of 5 from 64 reviews (98% five-star).
Reviews on this page: 64 Google reviews (46 with written comments, 1 with photos).
Owner responses: the business replied to 56% of reviews.
Most recent review: October 15, 2026.
Service: Caterer serving Erie, Pennsylvania.
Data from Google, last updated October 26, 2026.
Score profile vs other caterers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
This companyCaterers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dinner is Served Cafe & Catering: 97/100 on this factor. Category median: 87.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dinner is Served Cafe & Catering: 94/100 on this factor. Category median: 87.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dinner is Served Cafe & Catering: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dinner is Served Cafe & Catering: 90/100 on this factor. Category median: 92.A
90
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dinner is Served Cafe & Catering: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 30.–
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Bar = this company · dark tick = category median.
Star ratings
64 Google reviews we collected
5.0of 5
5 stars6398%
4 stars12%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 46 written reviews
97%praise
Praise3797%
Complaints13%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1334%
Price & value718%
Would recommend718%
Quality & results38%
Speed & response38%
Communication38%
Honesty & trust25%
What customers talk about
We read 46 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It was set up and ready to go on time, and the staff that set up was nice and professional.”
“Very reasonably priced as well especially considering the high quality.”
“We couldn’t have asked for a better experience- highly recommend for any event!”
“Food cooked by a wonderful chef Customer service and food presentation top notch with a pleasant and engaging atmosphere”
“Lisa’s communication was clear and timely from start to finish, and the service was top-notch.”
“I appreciate Lisa’s thorough communication and recommendations based on our event and party size.”
“She is genuine, skilled, creative, and the s loved by all who meet her!”
People customers mention
Lisa19 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
EdLocal Guide · 211 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Food cooked by a wonderful chef Customer service and food presentation top notch with a pleasant and engaging atmosphere
DanaLocal Guide · 50 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I am so happy I got to stop here & grab lunch! The lemon chicken orzo soup was absolutely delicious! I paired it with a Chef Lisa salad w/ chicken and her balsamic dressing. Generous portions! Don't hesitate to go there - you won't be disappointed, and please support local!
Emily12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
We had Dinner is Served Cafe cater our dinner party, and everything was absolutely delicious! The food was a huge hit with all our guests, and it truly made hosting so simple and stress-free. Lisa’s communication was clear and timely from start to finish, and the service was top-notch. We couldn’t have asked for a…
Gabrielle10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The food was amazing! I appreciate Lisa’s thorough communication and recommendations based on our event and party size. She made it super easy for us and was prompt and quick to set up! Our guests also thought the food was amazing! Great food and stress free! Very reasonably priced as well especially considering the…
susan8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Food is DELICIOUS! I first discovered Dinner is served by Lisa while shopping at the Whole Food Co op. I've tried several different dishes and it's always outstanding. My hairdresser attend a function that Dinner is Served catered and raved about the food. The cafe is quaint for eating in. Highly recommend!
TracyLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Lisa served us up with the absolute most amazing hospitality and the food ... Words so great have not yet been created to describe how delicious (and so cheap!!!) my breakfast bowl was!!! Omg!!;
Thank You Lisa and staff!!!❤️
I am so happy I got to stop here & grab lunch! The lemon chicken orzo soup was absolutely delicious! I paired it with a Chef Lisa salad w/ chicken and her balsamic dressing. Generous portions! Don't hesitate to go there - you won't be disappointed, and please support local!
Order type: Take out
Meal type: Lunch
Price per person: $10–20
Emily Ernes12 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
We had Dinner is Served Cafe cater our dinner party, and everything was absolutely delicious! The food was a huge hit with all our guests, and it truly made hosting so simple and stress-free. Lisa’s communication was clear and timely from start to finish, and the service was top-notch. We couldn’t have asked for a better experience- highly recommend for any event!
Cheryl AchilleLocal Guide · 27 reviewsiTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
The food was amazing! I appreciate Lisa’s thorough communication and recommendations based on our event and party size. She made it super easy for us and was prompt and quick to set up! Our guests also thought the food was amazing! Great food and stress free! Very reasonably priced as well especially considering the high quality. 10/10 would recommend to anyone hosting an event.
Response from the owner · a year ago
Gabrielle,
Thank you so much for taking the time to send this wonderful review. We truly appreciate it and you. It was a pleasure working with you and your family. I am thrilled that everyone enjoyed the food and service. Sincerely, Chef Lisa
susan gamble8 reviewsiTotal number of Google reviews susan has written across all businesses on Google Maps, not just this one.
Food is DELICIOUS! I first discovered Dinner is served by Lisa while shopping at the Whole Food Co op. I've tried several different dishes and it's always outstanding. My hairdresser attend a function that Dinner is Served catered and raved about the food. The cafe is quaint for eating in. Highly recommend!
Response from the owner · a year ago
Susan, Thank you so much for your support and for taking the time leave such a wonderful review. We truly appreciate it and you! We look forward to serving you again. Make it a great day!-Chef Lisa
Tracy FarrLocal Guide · 25 reviewsiTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Lisa served us up with the absolute most amazing hospitality and the food ... Words so great have not yet been created to describe how delicious (and so cheap!!!) my breakfast bowl was!!! Omg!!;
Thank You Lisa and staff!!!❤️
Response from the owner · a year ago
Tracy, Thank you sooo much for stopping in. We are THRILLED that you enjoyed your breakfast and look forward to serving you again. Thank you for this wonderful review!-Chef Lisa
Dan Ogden7 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Lisa is an amazing chef! She’s super easy to work with and always nails presentation and flavor. I’ve had her food a several times, and it’s always impressive. She’s also incredibly creative and puts so much thought into everything she makes. Highly recommend!
Response from the owner · a year ago
Tamer, thank you so much for taking the time to leave this wonderful review. I truly appreciate it. It was a pleasure working with you, and I'm thrilled that you and your team enjoyed the food. I look forward to sercong you again.-Chef Lisa
Erica Kaliszewski1 reviewiTotal number of Google reviews Erica has written across all businesses on Google Maps, not just this one.
Dinner is Served catered my wedding. It was the best experience. The food was delicious- the guest kept going back for more. It was set up and ready to go on time, and the staff that set up was nice and professional. I will use them for every event in which in need some great food! Absolutely worth it!!!
