Analyzing 5,451,1415.5M ReviewsFor 14,66714.7K Experts
Reviewers rate Discount Steel LLC 4.5 out of 5 stars, noting reasonable pricing and quick service for steel, trailer parts, and welding supplies. Customers frequently highlight staff willingness to assist with custom projects and efficient checkout processes. However, several low-star reviews criticize specific employees for rude behavior, unprofessional interactions, and hanging up on callers, contrasting with the generally positive experiences reported by others.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 27 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Got the help I needed and the steel for my project at a good price.”
“Will was super friendly and helpful and their location is right off the highway.”
“Front desk staff is/are rude like, it's a chore to answer question or to get products.”
“Staff top notch.”
“I spoke to Will and he got me fixed up really quick.”
praise complaint · found by our text analysis, Google review wording unchanged.
Had the chance to work with Brandon yesterday! He and his guys squeezed my trailer in for an axle rebuild and we are so appreciative. He had other projects scheduled, but took the time to help us get back on the road. HUGH BLESSING in the middle of a crazy day!
Real shitty called the store today asked to talk to the owner and the owner hung up directly on me
Reasonable prices.
I needed a bottle of Oxygen for cutting torch. I spoke to Will and he got me fixed up really quick. Will was super friendly and helpful and their location is right off the highway.
Front desk staff is/are rude like, it's a chore to answer question or to get products. Customers are not thier priority. Second time dealing with these rude people, both times they treated their customers unprofessionally.
Had us loaded up and out of there in mins!
I forgot to get a receipt from this business. Had called weeks later and brandon was very professional at getting me another. 5/5 recommend
Got evervything i needed quickly and easily. Affordable too
They made it very simple and were able n time with the order
Staff top notch. Always willing to try and help me our with crazy projects, weird requests, oddball stuff. Easy access. Competitive prices.
Analyzing 5,451,1415.5M ReviewsFor 14,66714.7K Experts