Google reviewers rate Divine Design Center 4.8/5 based on 81 reviews, with the owner responding to 80% of feedback. Positive comments highlight kitchen and apartment renovations, praising detailed design, 3D renderings, high-quality cabinetry, and responsive communication. Recurring themes include the showroom's extensive product selection and the team's ability to maximize storage in small spaces. However, several low-star reviews criticize the company for wasting client time during initial consultations and for failing to resolve issues with damaged or mismatched special-order vanities.
Google rating: 4.8 out of 5 from 81 reviews (95% five-star).
Reviews on this page: 81 Google reviews (74 with written comments, 21 with photos).
Owner responses: the business replied to 80% of reviews.
Phrases our text analysis found in 74 written reviews
95%praise
Praise11195%
Complaints65%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2723%
Staff & attitude2723%
Would recommend2219%
Speed & response1815%
Communication119%
Price & value65%
Honesty & trust65%
What customers talk about
We read 74 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…s & communications with project principles & clients, and staff-wide attention to detail made the collaboration a genuine pleasure and our investment…”
“…owners helming a firm with peerless product lines, overseeing highly professional staff (such as the redoubtable Isabel) for whom precision in all mat…”
“Highly recommend Divine and Gaya and team for a kitchen renovation.”
“As with any large project, we encountered a few minor issues with our cabinets, but Samantha and the Divine team handled everything quickly and professionally.”
“gn, planning, renderings, revisions, order oversight, interactions & communications with project principles & clients, and staff-wide attention to det…”
“…detail made the collaboration a genuine pleasure and our investment worth every penny.…”
“I think no matter how beautiful a design is, without the proper layout/foundation, it is not worth it.”
“…clients, and staff-wide attention to detail made the collaboration a genuine pleasure and our investment worth every penny.…”
People customers mention
Samantha18 reviews
Mariette8 reviews
Gaya8 reviews
Magued5 reviews
Roberto5 reviews
Leicht4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Super poor experience. Wasted my time and didn't do any research before hand. Do not recommend at all.
EDIT: Owner is claiming to not know who I am. Very dissapointing. Think twice about scheduling a consult and wasting time.
Response from the owner · 5 days ago
“Jarren Bramble”: we have no idea who you are. We have absolutely no record of you ever visiting our showroom, communicating with any of us via email, phone or in person.
Good luck to you
T
Tony C.Local Guide · 86 reviewsiTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Kitchen renovations are legendary for being onerous and costly undertakings; testing the patience, budgets and intra-familial relationships of even the most motivated homeowners. Precisely why they’re Hollywood’s preferred cinematic trope to foreshadow stress, strain and discord. That being said, we’re here to tell you that renovating our kitchen with Samantha at Divine Design was the best decision we ever made. Magued and Mariette are active, hands-on, ultra-conscientious business owners helming a firm with peerless product lines, overseeing highly professional staff (such as the redoubtable Isabel) for whom precision in all matters is measured in millimeters, decimals, punctuation and pixels. The design, planning, renderings, revisions, order oversight, interactions & communications with project principles & clients, and staff-wide attention to detail made the collaboration a genuine pleasure and our investment worth every penny. Samantha’s wealth of knowledge is as expansive as it is invaluable; she is avatar, advocate and all-around amazon—glamazon—the gold standard in bespoke residential design.
Design style: Modern
Response from the owner · 4 days ago
Thanks Tony
It’s been an absolute pleasure working with you.
J
Jeremy White4 reviewsiTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
Had a very poor experience with this company. Owner likes to waste time and not do any research before hand. Not respectful of my time at all and very cheap mentality.
E
Elizabeth Hackenson9 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
We had a fantastic experience with Gaya from Divine Design. Our general contractor, Core Group, introduced us to Gaya once they learned of the ideas we had for built-ins in our relatively small one bedroom condo. Gaya activity listened to our vision and far exceeded our expectations on the design. Not only did she design cabinets with vast amounts of storage but she also introduced us to incredible wall paper that is actually art. We are incredibly happy with the outcome and grateful to Gaya and the team from the Core Group who did an outstanding job.
Response from the owner · 8 months ago
Thank you for the kind words. It’s been our pleasure working with and the Core Group
A
Amber Kagan8 reviewsiTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
We found Devine Design from a google search, so our decision to use them to design our apartment was a huge leap of faith for us. Boy did it pay off. Arianna worked with us to redesign our kitchen, living area and sitting room, basically the entire apartment other than the bedrooms. Her design ideas, which she showed us using virtual 3D renderings, were amazing. She created a magnificent sitting room/library in a space that is quite small and was previously unused, designed a sleek and beautiful kitchen, and created a modern, yet warm, living area through the use of unique built-ins (utilizing different shades and textures), a modern fireplace and tv viewing area, and perfect furniture. All of this was done with our taste in mind, listening to feedback and adjusting in a way other designers I have used have not done. Additionally, the owner of Devine Design, Mariette, owns a millwork company they used to make our cabinets and all of the bookshelves. The quality is outrageous, the best I have seen anywhere, with details that are truly unique. We could not be happier with how our apartment turned out!
Response from the owner · 11 months ago
Amber,
Thank you for the kind words. It’s been a pleasure working with you.
K
Kathleen Keating9 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
WOW is all I can say! Gaya was an amazing designer to work with and understood our incredibly picky and detail oriented needs and desires! She delivered the EXACT kitchen we wanted. Further, in areas where we needed design inspiration and rethinking, she delivered. Our pantry and my desk area are greatly improved. And the Arrital cabinetry proved a fantastic solution that checked all of the boxes for us. Every aspect exudes quality and we couldn't be happier. She and her associate Tom were wonderful to work with and there is nothing that we were disappointed with or didn't meet our expectations...and that is saying ALOT! Further her photorealistic renderings were so close to how the actual kitchen now looks that it was truly amazing! It looks exactly like the renderings! Highly recommend Divine and Gaya and team for a kitchen renovation. They are TOP quality and inspired designers.
Response from the owner · a year ago
Thank you so much for your kind words. It’s been a great pleasure working with you.
A
Alisa Braithwaite4 reviewsiTotal number of Google reviews Alisa has written across all businesses on Google Maps, not just this one.
We really enjoyed working with Gaya! She has an excellent eye and wasn't afraid to work with our style. She showed us adventurous colors and finishes, and greatly expanded the size of our kitchen while keeping the same footprint. Cooking in it now is an absolute joy! Thanks so much, Gaya!
Response from the owner · a year ago
Alisa,
Thanks very much for the kind words. It’s been a pleasure working with you.
Kitchen looks amazing.
E
Elizabeth Su2 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
What a transformation Samantha DeMarco did to my small inefficient kitchen! She designed outside the literal old kitchen box and gave me a new kitchen that’s modern with plenty of counterspace and fits all the appliances that I wanted. Now the whole space is airy and it drastically improves the entire living area. Samantha listens to my needs and communicates well. Her designs are fantastic. She was there when the counter guys were there to help better design the backsplash. I highly recommend Samantha and Divine Design.
Response from the owner · a year ago
Elizabeth, thank you for the kind words.
M
MOHAMED ZABIAN11 reviewsiTotal number of Google reviews MOHAMED has written across all businesses on Google Maps, not just this one.
We are very disappointed with the quality and condition of the three vanities we special ordered. They carefully designed each vanity with attention to all details. Divine Design Center agreed and confirmed that the vanities arrived damaged and were not made to match our well planned designs. We are terribly disappointed with Divine Design Center. Our greatest upset is their reluctance to replace the vanities. Their only solution offered was a patch and repair job; dismantle the damaged portions and modify the areas that lacked the details. This is unacceptable. Cabinets of this caliber and price should only be replaced, not repaired.
Response from the owner · a year ago
Mohamed,
You notified us that the paint on the vanities received did not meet your expectations. You sent us photos. Within 24 hours, we agreed with you that the paint does not meet your standards or ours for the matter. We contacted the manufacturer which has agreed to send a truck to your house on Monday to pick up the vanities, repair/replace as needed and return them the following Monday.
As we have indicated, all warranty is provided by the original manufacturer. It is their discretion to repair or replace the items as they see fit.
You are not happy with this because you INSIST that they remake ALL the cabinets for the project.
As you have indicated that you "have many properties" and likely looking to use the "defective" cabinets in one of your properties. This is not how warranties work.
You own a jewelry business. If I were to retain you to design a custom ring piece for me, and one of the stones turns out to be less than perfect, I am assuming that (a) you would not make me NEW a ring; and/or (b) let me keep the "defective" ring.
I don’t understand why things need to be this difficult. We look forward to having this issue resolved.
Have a great day.
N
Nabil ibrahim5 reviewsiTotal number of Google reviews Nabil has written across all businesses on Google Maps, not just this one.
Amazing job !!! Great planning and design of the new kitchen , high end cabinets. Thomas was very helpful and always available to answer any questions. Love the new kitchen , office and the bar downstairs. Highly recommend.
Response from the owner · a year ago
Nabil, thank you very much for the kind words. It’s been a pleasure working with you.