IRONING SERVICES · ST. CLOUD, FL
Dixie Dry Cleaners & Alteration logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%38+13.3Reliability 15%58+8.7Craft & service 20%29+5.8Value 10%38+3.8Momentum 8%87+7Track record 7%63+4.4Accountability 5%78+3.9Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.47SCORE

Dixie Dry Cleaners & Alteration

Better than 50% of ironing services · #10 of 20

4.8★221 Google reviewsGoogle star rating as shown on Google Maps.
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yrs (avg 2.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
75%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Dixie Dry Cleaners & Alteration for alterations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 56/100.How Job match is calculatedBuilt only from reviews Google tagged “Alterations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 11 Google reviews tagged “Alterations”

★★★★★ Michelle · Edited 2 years ago

I recently had the pleasure of using Dixie Dry Cleaning’s alteration services for my wedding dress, and I cannot express enough how satisfied I am with the outcome. From the moment I walked into their establishment, I was greeted with warmth and professionalism. The staff was attentive and listened carefully to my…

AlterationsClothing alterations & repairsClothes pressing
★ Amanuel · 4 years ago

Worst experience, they took the pant and measure and Still Long and they do not want to fix the issue, just i'm going to another site

Alterations
★★★★★ Sara · 4 years ago

I needed 2 gowns altered for my daughter's military ball and I needed them rushed because I had less than a week. Dixie came through and the alterations were perfect. Amazing service.

Alterations
★★★★★ cassy · 4 years ago

I needed a things altered and they were very professional and able to do what I needed done for the dresses. I can't thank them enough.

Alterations+ Quality+ Professionalism
★★★★★ Gina · 5 years ago

I have used this place for years. The service is exactly the same as the fist time I went in there. I bring up my husband’s work pants because I can’t wash them at home. I make the drive from Kissimmee to st. cloud just to go to this place. They are honest, and very dedicated to providing the best services possible.…

AlterationsService not listed+ Responsiveness+ Quality+ Professionalism
★★★★★ Alanie · 5 years ago

I absolutely love this place!! They are beyond amazing and you can tell they are passionate about their business because of how above and beyond they go for their customers. I wouldn't go anywhere else. The owners are such sweet people as well. Great experience every time!!!

AlterationsCouches/sofasDelivery+ Responsiveness+ Quality+ Professionalism
★★★★★ Vincy · 5 years ago

one of the best cleaners in saint cloud much more affordable then other places and professional & friendly customer service

Alterations+ Quality+ Professionalism+ Value
★★★★★ José · 4 years ago

Rating only, no written review.

Alterations
★★★★★ LUCY · 4 years ago

Rating only, no written review.

Alterations
★★★★★ Kcaautosales · 5 years ago

Rating only, no written review.

Alterations+ Responsiveness+ Quality+ Professionalism
★★★★★ D · 5 years ago

Rating only, no written review.

Alterations+ Responsiveness+ Quality+ Professionalism

vs category

Blue = Dixie, grey = ironing services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02024-Q1: 5.00★ (2 reviews)2024-Q2: 1.00★ (1 reviews)2024-Q3: 5.00★ (27 reviews)2024-Q4: 5.00★ (10 reviews)2025-Q1: 4.83★ (6 reviews)2025-Q2: 4.89★ (9 reviews)2025-Q3: 5.00★ (9 reviews)2025-Q4: 5.00★ (10 reviews)2026-Q1: 5.00★ (7 reviews)2026-Q2: 5.00★ (31 reviews)2026-Q3: 4.79★ (19 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%38+13.3Reliability 15%58+8.7Craft & service 20%29+5.8Value 10%38+3.8Momentum 8%87+7Track record 7%63+4.4Accountability 5%78+3.9Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
38
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
58
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
29
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
38
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
87
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
63
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
78

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+15 / −0
Professionalism
+15 / −0
Responsiveness
+10 / −0
Punctuality
+0 / −0
Value
+11 / −0

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