IRONING SERVICES · ST. CLOUD, FL
Dixie Dry Cleaners & Alteration logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%38+13.3Reliability 15%58+8.7Craft & service 20%29+5.8Value 10%38+3.8Momentum 8%87+7Track record 7%63+4.4Accountability 5%78+3.9Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.47SCORE

Dixie Dry Cleaners & Alteration

Better than 50% of ironing services · #10 of 20

4.8★221 Google reviewsGoogle star rating as shown on Google Maps.
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yrs (avg 2.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
75%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Dixie Dry Cleaners & Alteration for delivery

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Delivery”

★★★★★ Michelle · Edited 2 years ago

I recently had the pleasure of using Dixie Dry Cleaning’s alteration services for my wedding dress, and I cannot express enough how satisfied I am with the outcome. From the moment I walked into their establishment, I was greeted with warmth and professionalism. The staff was attentive and listened carefully to my…

AlterationsClothing alterations & repairsClothes pressing
★★★★★ Alanie · 5 years ago

I absolutely love this place!! They are beyond amazing and you can tell they are passionate about their business because of how above and beyond they go for their customers. I wouldn't go anywhere else. The owners are such sweet people as well. Great experience every time!!!

AlterationsCouches/sofasDelivery+ Responsiveness+ Quality+ Professionalism

vs category

Blue = Dixie, grey = ironing services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02024-Q1: 5.00★ (2 reviews)2024-Q2: 1.00★ (1 reviews)2024-Q3: 5.00★ (27 reviews)2024-Q4: 5.00★ (10 reviews)2025-Q1: 4.83★ (6 reviews)2025-Q2: 4.89★ (9 reviews)2025-Q3: 5.00★ (9 reviews)2025-Q4: 5.00★ (10 reviews)2026-Q1: 5.00★ (7 reviews)2026-Q2: 5.00★ (31 reviews)2026-Q3: 4.79★ (19 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%38+13.3Reliability 15%58+8.7Craft & service 20%29+5.8Value 10%38+3.8Momentum 8%87+7Track record 7%63+4.4Accountability 5%78+3.9Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
38
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
58
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
29
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
38
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
87
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
63
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
78

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+15 / −0
Professionalism
+15 / −0
Responsiveness
+10 / −0
Punctuality
+0 / −0
Value
+11 / −0

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