Google reviewers rate Dog Splash 4.9 out of 5 stars based on 162 reviews, with the owner responding to all feedback. Customers frequently praise the facility's cleanliness, provision of amenities like towels and life jackets, and the staff's patience in helping nervous or anxious dogs learn to swim. The service is highlighted as a beneficial exercise option during poor weather or for older dogs. A common criticism involves strict policies regarding children in the pool and vaccination record requirements, which some visitors found inflexible or unprofessional.
Google rating: 4.9 out of 5 from 162 reviews (94% five-star).
Reviews on this page: 162 Google reviews (140 with written comments, 44 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 21, 2026.
Service: Pet Trainer serving Decatur, Alabama.
Data from Google, last updated November 3, 2026.
Star ratings
162 Google reviews we collected
4.9of 5
5 stars15294%
4 stars74%
3 stars00%
2 stars00%
1 star32%
Praise vs complaints
Phrases our text analysis found in 140 written reviews
93%praise
Praise12493%
Complaints97%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6146%
Would recommend2620%
Quality & results2418%
Price & value97%
Speed & response86%
Honesty & trust43%
Communication11%
What customers talk about
We read 140 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was patient with her and understood her body language very well.”
“I highly recommend taking your dogs here for some fun!”
“I cannot recommend Dog Splash enough, it's fantastic!”
“Caleb was our instructor, and he did a wonderful job helping my Yorkie get comfortable in the water.”
“This was worth every penny and we are so glad we found another fun activity for our pup.”
“A quick Google search brought up Dog Splash— a super cool indoor pool facility where we could book a private swim session for Diesel!”
“…o in the pool and Caleb, the owner, took his time with me and Jasper slowly introducing him to the pool and eventually he took his first swim.…”
“On the word of several close and trusted friends who use this facility, it is a "wonderful asset to the metro area and the TN Valley" and it would be…”
“We had never been before - he walked us through the whole experience, and was SUPER patient and positive with our little guy who wasn’t too sure about…”
People customers mention
Caleb16 reviews
Huntsville8 reviews
Shepherd5 reviews
Retriever4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I was a little nervous bringing my dog Cada at first because she is a high-anxiety girl and nervous around new people. However I’m doing my best to give her new experiences and help her get over her fears of new environments/people. Caleb was great! He was patient with her and understood her body language very well. She was a natural swimmer and it was so awesome to watch her learn something new. I’m definitely planning on bringing Cada back again to get her even more comfortable with the water. Great experience !
Response from the owner · a week ago
Thank you. She is such a great little dog. We can’t wait to see her again.
C
China3 reviewsiTotal number of Google reviews China has written across all businesses on Google Maps, not just this one.
I took my Yorkie to Dog Splash for his first swimming session, and we had a great time! Mr. Caleb was our instructor, and he did a wonderful job helping my Yorkie get comfortable in the water. By the end of the session, he was swimming confidently and even jumping into the water. The customer service was great, and we'll definitely be back.
Price assessment: Great price
Services: Dog training
Response from the owner · a week ago
Thank you so much. We look forward to seeing you guys again.
C
Carol Twigg4 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Prepare for pooped pups! My dogs love going to Dog Splash, and they are always worn out for the rest of the day. Perfect for rainy days, a fantastic way for them to get some exercise when walks aren't available. Dog Splash is clean, pleasant, and the owner is amazing with the dogs. 10 / 10 recommend!!
Response from the owner · 3 weeks ago
Thank you guys so much for coming out today. Enjoy the treats.
K
Kristin StelljesLocal Guide · 55 reviewsiTotal number of Google reviews Kristin has written across all businesses on Google Maps, not just this one.
I enjoy watching Dog Splash videos on Facebook. The author of the posts usually likes my comments, answers any questions I may have, and replies to my comments.
Response from the owner · 2 months ago
Thank you for participating
K
Katelyn Hill1 reviewiTotal number of Google reviews Katelyn has written across all businesses on Google Maps, not just this one.
We visited splash dog on a Saturday in August when it was too hot to take our Australian Shepherd out for her usual favorite activities (hiking, fetch, etc) and what a fun surprise! There were toys and life jackets for us to use and the owner gave us great advice for getting her comfortable with the pool (she usually swims in lakes and rivers, so there was an adjustment period). She was thoroughly worn out at the end of our 45 minutes and we are so excited to bring her back in a few weeks! This was worth every penny and we are so glad we found another fun activity for our pup. We are getting a puppy in a few weeks and can’t wait to bring him here to start him early in the pools.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you so much for coming out.
S
Sarah Weaver4 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Rooster can’t get enough of this place! Caleb gave some great training advice on getting my boy to fly off the dock and it keeps my old man young for 7yrs old. Thanks dog splash for making rooster number 1!
Price assessment: Great price
Response from the owner · 3 months ago
Thanks so much.
C
Chris Naylor4 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
