Pet groomer · Grand Rapids, MI · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty99−0.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#81 of 188 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 57%
4.9★★★★★148 Google reviews · 24 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite long-term loyalty, friendly staff, and careful handling of anxious or difficult pets as key reasons for their high ratings. Reviews highlight thorough grooming results, fair pricing, and the team's willingness to provide health advice. However, a recurring complaint in lower-rated feedback involves a lack of communication, specifically regarding unanswered scheduling calls, alongside concerns that rushed service may lead to missed details like wet ears or uneven cuts.
Google rating: 4.9 out of 5 from 148 reviews (95% five-star).
Reviews on this page: 148 Google reviews (105 with written comments, 24 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: August 2, 2026.
Service: Mobile Dog Groomer serving Grand Rapids, Michigan.
Data from Google, last updated November 3, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Doggie Doo's Pet GroomingMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Doggie Doo's Pet Grooming: 89/100 on this factor. Category median: 85.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Doggie Doo's Pet Grooming: 86/100 on this factor. Category median: 82.A
86
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Doggie Doo's Pet Grooming: 99/100 on this factor. Category median: 93.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Doggie Doo's Pet Grooming: 100/100 on this factor. Category median: 95.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Doggie Doo's Pet Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Doggie Doo's Pet Grooming: 29/100 on this factor. Category median: 50.D
29
Bar = this company · dark tick = category median.
Star ratings
148 Google reviews we collected
4.9of 5
5 stars14195%
4 stars21%
3 stars00%
2 stars32%
1 star21%
Praise vs complaints
Phrases our text analysis found in 105 written reviews
99%praise
Praise12099%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price675%
Reasonable225%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
6topics
Quality & results4336%
Staff & attitude3327%
Price & value1815%
Would recommend1311%
Speed & response76%
Honesty & trust76%
What customers talk about
We read 105 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They have always done such a great job with all 4 of our dogs.”
“I also really appreciate the helpful recommendations for keeping their skin and coat healthy.”
“His cuts always look so handsome, and their pricing is very fair.”
“I highly recommend Chris to anyone looking for the best grooming service for their pets.”
“It started with the prompt call back from Kris, after I had left a message to schedule.”
“I’ve been bringing my dogs to Chris for over a decade, and I truly wouldn’t trust anyone else with them.”
People customers mention
Chris4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Doggie Doo's Pet Grooming for 7 kinds of job. Pick one to see what they paid and said.
AAmanda9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
They have always done such a great job with all 4 of our dogs. We have brought our older dogs here, we have a very anxious dog that they do excellent with, and a rambunctious nuisance that they handle so well. Would recommend every time.
Reasonable priceDog groomingDog bathing and blow dryDog grooming and styling
SStephanie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Jesse did a wonderful job with our Bernie’s Mountain dog Gordy making him look at the most handsome therapy dog that ever existed. I cannot say enough how much I recommend her.
Dog groomingDog bathing and blow dryDog full service grooming
BBethsaidaLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I’ve been bringing my dogs to Chris for over a decade, and I truly wouldn’t trust anyone else with them. Chris has always treated my pets with exceptional care, and I know they are safe and in great hands every time they visit.
I also really appreciate the helpful recommendations for keeping their skin and coat…
Great price
GGlenLocal Guide · 108 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
Love Doggy Doo's!
They have groomed for us for at least 10 years.
Awesome staff, great grooming.
Great priceDog ear cleaningDog anal gland expressionDog grooming
AAnthonyLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Our corgi is always well groomed and treated with love by staff. We're very content with Doggy Doo and are repear customers
Great priceDog ear cleaningDog groomingDog bathing and blow dry
DDeniseLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I love this place and trust them with my fur babies. Chris is always so kind and take great care. They listen to your needs and my babies love their spa day.
They have always done such a great job with all 4 of our dogs. We have brought our older dogs here, we have a very anxious dog that they do excellent with, and a rambunctious nuisance that they handle so well. Would recommend every time.
Price assessment: Reasonable price
Services: Dog grooming, Dog bathing and blow dry, Dog grooming and styling, Dog nail trimming
S
Stephanie K5 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Jesse did a wonderful job with our Bernie’s Mountain dog Gordy making him look at the most handsome therapy dog that ever existed. I cannot say enough how much I recommend her.
Services: Dog grooming, Dog bathing and blow dry, Dog full service grooming, Dog grooming and styling, Dog nail trimming
B
Bethsaida MartinezLocal Guide · 9 reviewsiTotal number of Google reviews Bethsaida has written across all businesses on Google Maps, not just this one.
I’ve been bringing my dogs to Chris for over a decade, and I truly wouldn’t trust anyone else with them. Chris has always treated my pets with exceptional care, and I know they are safe and in great hands every time they visit.
I also really appreciate the helpful recommendations for keeping their skin and coat healthy. The level of professionalism, kindness, and attention to detail is outstanding.
I highly recommend Chris to anyone looking for the best grooming service for their pets. You and your furry friends will not be disappointed!
Price assessment: Great price
G
Ginger and Charlie ElsenheimerLocal Guide · 16 reviewsiTotal number of Google reviews Ginger has written across all businesses on Google Maps, not just this one.
Incredible! Awesome! Great place to take the dogs! Excellent quality!
Price assessment: Great price
Services: Dog ear cleaning, Dog anal gland expression, Dog grooming, Dog bathing and blow dry, Dog full service grooming, Dog grooming and styling, Dog nail trimming
A
april chingLocal Guide · 27 reviewsiTotal number of Google reviews april has written across all businesses on Google Maps, not just this one.
I love this place and trust them with my fur babies. Chris is always so kind and take great care. They listen to your needs and my babies love their spa day.
Services: Dog grooming
S
Steevigh C.7 reviewsiTotal number of Google reviews Steevigh has written across all businesses on Google Maps, not just this one.
I have been bringing my dogs to Doggie Doo's for over a decade. They have always been wonderful to my pets and to me. Even after moving across town, I still drive to Wyoming for their services. It's a great place, and Kris is an excellent dog groomer.
Price assessment: Reasonable price
Services: Dog ear cleaning, Dog grooming
J
Joanna BalberdeLocal Guide · 20 reviewsiTotal number of Google reviews Joanna has written across all businesses on Google Maps, not just this one.
