Customers frequently praise the friendly staff, professional grooming, and effective communication, noting that dogs often enjoy the social environment and receive photos or updates. Recurring themes include safe handling, convenient scheduling, and accommodating group visits. However, some reviewers report unreturned phone calls, grooming injuries, or breed-specific refusals based on insurance policies, which led to dissatisfaction for those clients.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
We have been a regular client of doggy daycare for years. Love this place. Completely trust them that my pup is well taken care of. Very friendly staff and groomers. I cannot say enough good things about this business!
They take good care of my Assie Shepard mix. They take pictures and send them to me. They have a groomer. I use them alot.
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Incredible staff and facility. My dog goes wild when I mention the name to her.
Great place people are fantastic
I had an appointment for my dog and couldn’t find the card with the date so I called the establishment to find out her appointment date. They didn’t answer after multiple calls through a couple of days and never got a response to my voicemails. (In my last m voicemail, I cancelled my appointment) Tried calling today to schedule an appointment for my dog again but no response. I’m not sure why this is happening but I had a good experience with this establishment but now, my opinion has changed for the worse.
Good Morning, Bryan, I tried to find you in my system so I could reach out to you and see what happened. I can't seem to find a Bryan Jimenez on our client list. If you would, please contact me directly at (517)333-9663 ext 3. Thank you, Janice
Extra careful n considerate with your pet. They do an excellent job with the grooming. And the people are very very polite.
Very professional and friendly staff. I have been taking our young dog there for several months now. They emphasize safety and help with training. I feel very comfortable and safe leaving him in their care.
We love Doggy Daycare and Spa in Okemos. We board our dog here often, as well as, we have a standing daycare day every week. We joke that our dog loves daycare more than he loves being at home. The staff is friendly and knowledgeable. I never worry leaving my dog in their hands, I know he is treated with love and compassion. Thank you Doggy Daycare!
They are great with the animals!