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Dogtopia of Pewaukee

Dog day care center · Cudahy, WI · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%59+14.3Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty86−1.4Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#56 of 96 pet servicesPosition by Experts Score among all companies we track in this category. · better than 42%
4.8 ★★★★★ 358 Google reviews · 24 photos
94%five-star reviews
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
8.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
8%reviews answered by the owner
Sep 2026latest review

Dogtopia of Pewaukee at a glance

Google reviewers rate Dogtopia of Pewaukee 4.8 out of 5 based on 358 reviews. Positive feedback highlights friendly staff, clean facilities, and convenient services like drop-off pickup, webcams, and on-site grooming. Dogs often return tired and happy after daycare or boarding. Criticisms mention inconsistent cleanliness leading to illness, billing disputes for missed appointments, and inflexible scheduling for meet-and-greets. The owner responded to only 8% of reviews.

  • Google rating: 4.8 out of 5 from 358 reviews (94% five-star).
  • Reviews on this page: 358 Google reviews (206 with written comments, 15 with photos).
  • Owner responses: the business replied to 8% of reviews.
  • Most recent review: September 3, 2026.
  • Service: Pet Service serving Cudahy, Wisconsin.

Data from Google, last updated October 25, 2026.

Score profile vs other pet services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction76Reliability59Craft & service86Value100Momentum100Replies to reviews45Satisfaction: 76 (median 79)Reliability: 59 (median 71)Craft & service: 86 (median 96)Value: 100 (median 94)Momentum: 100 (median 100)Replies to reviews: 45 (median 47)
Dogtopia of PewaukeePet Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dogtopia of Pewaukee: 76/100 on this factor. Category median: 79.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dogtopia of Pewaukee: 59/100 on this factor. Category median: 71.C
59
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dogtopia of Pewaukee: 86/100 on this factor. Category median: 96.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dogtopia of Pewaukee: 100/100 on this factor. Category median: 94.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dogtopia of Pewaukee: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dogtopia of Pewaukee: 45/100 on this factor. Category median: 47.C
45

Bar = this company · dark tick = category median.

Star ratings

358 Google reviews we collected

  • 5 stars33794%
  • 4 stars51%
  • 3 stars10%
  • 2 stars00%
  • 1 star154%

Praise vs complaints

Phrases our text analysis found in 206 written reviews

  • Praise18092%
  • Complaints158%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price323%
  • Reasonable1077%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude10152%
  • Would recommend3216%
  • Honesty & trust1910%
  • Quality & results158%
  • Speed & response116%
  • Price & value116%
  • Communication63%

What customers talk about

We read 206 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Everyone at Dogtopia is friendly, professional and truly cares for my dog and his happiness.”
    “There is this old grumpy man that has always been rude to me.”
  • “Overall, I highly recommend Dogtopia to any pet owner looking for reliable daycare!”
    “Would not recommend this place for alot of reasons”
  • “I trust the coaches to not only take care of Zoey, but to love on her as much as I would at home.”
    “I'm not sure what kind of employees you hire here, but a group of them sure seem shady!”
  • “They perform quality work at a reasonable price plus it saves me time!”
  • “Requesting/scheduling is very easy through their portal/App with response to requests within 24 hours or less.”
  • “…and grooming services (bath, nail trims, teeth brushing); prices are reasonable for what is all offered/provided.…”
    “Pricey and you pay for everything.”
  • “They have an excellent website and communication system and response times are usually close to immediate.”

People customers mention

  • Kevin 4 reviews
  • Bill 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Dogtopia of Pewaukee for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

Linda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Our dog is always so happy to arrive at Dogtopia. He comes home very tired from playing all day.

Reasonable price
Dria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Everyone at Dogtopia is friendly, professional and truly cares for my dog and his happiness. From spa treatments to boarding to daily doggy day care, we love it and our greyhound loves his visits too!!

Great priceDog boardingDog daycare
JudyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Friendly staff truly care about our dog. Dog was good and tired and we got home. Clean facility.

Gretchen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Purchaser collie loves going to Dogtopia of Pewaukee and comes home happily tired. The drive up drop off/pickup is a great bonus.

Great priceDog daycare
Gail14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Everyone here is so nice and caring. Love the doggy cams that I can check up on her during the day. Great communication between staff and me. Best part is Honey is so excited to come and so tired when I pick her up so I know she's had a great day!

Reasonable priceDog daycare
Kathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We are a new client and very impressed with the staff and the dog areas. Our pup had a good first daycare experience and look forward to more fun play dates!

Reasonable priceDog daycare

Photos

Customer reviews

4.8 ★★★★★ 358 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Cindi Bindrich15 reviewsTotal number of Google reviews Cindi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Outstanding staff!

  • Services: Dog daycare
Response from the owner · a year ago

Thank you, Cindi! We're so glad our staff made your Dogtopia of Pewaukee visit outstanding!

Linda Otzelberger13 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our dog is always so happy to arrive at Dogtopia. He comes home very tired from playing all day.

  • Price assessment: Reasonable price
Response from the owner · 6 months ago

Linda, we appreciate your five-star rating and love having your pup at Dogtopia of Pewaukee!

Dria Setter4 reviewsTotal number of Google reviews Dria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everyone at Dogtopia is friendly, professional and truly cares for my dog and his happiness. From spa treatments to boarding to daily doggy day care, we love it and our greyhound loves his visits too!!

  • Price assessment: Great price
  • Services: Dog boarding, Dog daycare
Laura Harris7 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They take very good care of my boy. App very easy to manage appointments, etc.

  • Price assessment: Reasonable price
  • Services: Dog daycare
Judy ThompsonLocal Guide · 18 reviewsTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly staff truly care about our dog. Dog was good and tired and we got home. Clean facility.

Response from the owner · 4 months ago

Thank you so much, Judy, for your wonderful feedback! We're thrilled to know you and your pup are happy with our dog day care and look forward to welcoming you both back to Dogtopia of Pewaukee soon.

Gretchen Cunningham8 reviewsTotal number of Google reviews Gretchen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Purchaser collie loves going to Dogtopia of Pewaukee and comes home happily tired. The drive up drop off/pickup is a great bonus.

  • Price assessment: Great price
  • Services: Dog daycare
Response from the owner · 5 months ago

Thank you so much, Gretchen! We're thrilled to know your collie enjoys our dog day care and comes home happy. We love having both of you as part of our Dogtopia of Pewaukee family!

Gail Justman14 reviewsTotal number of Google reviews Gail has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everyone here is so nice and caring. Love the doggy cams that I can check up on her during the day. Great communication between staff and me. Best part is Honey is so excited to come and so tired when I pick her up so I know she's had a great day!

  • Price assessment: Reasonable price
  • Services: Dog daycare
Response from the owner · 8 months ago

Thank you, Gail, for choosing Dogtopia of Pewaukee!

Kathy M9 reviewsTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We are a new client and very impressed with the staff and the dog areas. Our pup had a good first daycare experience and look forward to more fun play dates!

  • Price assessment: Reasonable price
  • Services: Dog daycare
Response from the owner · 9 months ago

Kathy, we’re thrilled to welcome you and your pup to Dogtopia of Pewaukee! We’re glad you had a great first experience, and our dedicated staff looks forward to providing more fun and safe play days in Waukesha. We appreciate your positive feedback and trust in our care.

Heather Slater3 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My dog absolutely loves it at Dogtopia. She enjoys her weekly visits and we don’t ever feel bad about leaving her here while we are on vacation. Staff knows her by name. It’s really a home away from home. We know she’s well taken care of. We also utilize the spa services for nail trims and baths - so very convenient to have this done during a daycare day. I highly recommend this location!

  • Services: Dog boarding, Dog daycare, Service not listed
Response from the owner · 11 months ago

Heather, we’re so glad to hear you and your dog feel at home at Dogtopia of Pewaukee! Providing peace of mind and convenient spa services for pet parents across Waukesha, WI is our top priority. We appreciate your kind words and trust in us!

Patty Herda4 reviewsTotal number of Google reviews Patty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Oscar loves his days at Dogtopia! Everyone -- owners and staff -- are great, and the facilities are super clean.

  • Positive: Quality
Response from the owner · a year ago

And we love Oscar, too! Thank you!!

Dogtopia of Pewaukee on Google Maps →

Business details