Google reviewers rate Dolce Vita Day Spa 4.8 out of 5 based on 197 reviews, frequently praising the Vichy shower, hot stone massages, and private party packages that include access to saunas and jacuzzis. Customers highlight the clean facility, friendly staff, and flexible booking process for groups. However, some low-star reviews criticize instances of unattended front desks during open hours and inconsistent service quality, while the owner has responded to only one percent of the total reviews.
Google rating: 4.8 out of 5 from 197 reviews (89% five-star).
Reviews on this page: 197 Google reviews (157 with written comments, 16 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: October 30, 2026.
Service: Hot Tub Spa serving Cicero, Illinois.
Data from Google, last updated November 10, 2026.
Star ratings
197 Google reviews we collected
4.8of 5
5 stars17689%
4 stars126%
3 stars32%
2 stars11%
1 star53%
Praise vs complaints
Phrases our text analysis found in 157 written reviews
97%praise
Praise14097%
Complaints43%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4431%
Would recommend4028%
Quality & results3122%
Price & value1410%
Speed & response96%
Honesty & trust43%
Communication21%
What customers talk about
We read 157 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff was welcoming, attentive, and made sure every detail was taken care of.”
“I highly recommend Dolce Vita Spa, not only for couples looking to celebrate a special occasion, but also for anyone wanting to unwind, recharge, and…”
“We celebrated our anniversary at Dolce Vita Spa with their anniversary package, and it was such a wonderful experience!”
“The massage treatments are excellent and worth every penny.”
“It was a last-minute reservation, so I was a little worried, but she was incredibly accommodating, responsive, and made the entire planning process stress-free.”
“Everything was so relaxing that we honestly didn’t want to leave!”
“She explained what products she was using on my face, what each one did and why she chose those particular products.”
People customers mention
Vichy20 reviews
Justyna5 reviews
Laima5 reviews
Swedish4 reviews
Westmont4 reviews
Shower4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Justyna Miskowiec-KolosinskiLocal Guide · 18 reviewsiTotal number of Google reviews Justyna has written across all businesses on Google Maps, not just this one.
We celebrated our anniversary at Dolce Vita Spa with their anniversary package, and it was such a wonderful experience! ❤️
We started with Swedish massages with hot stones and were then pleasantly surprised with a Vichy shower massage. The staff was welcoming, attentive, and made sure every detail was taken care of.
To make the occasion even more special, we were treated to champagne, delicious little cakes, and gifted beautiful flowers. Such thoughtful touches made our anniversary feel truly memorable.
Everything was so relaxing that we honestly didn’t want to leave!
I highly recommend Dolce Vita Spa, not only for couples looking to celebrate a special occasion, but also for anyone wanting to unwind, recharge, and treat themselves to some well-deserved pampering. It’s definitely more than just a couples massage!
Thank you to the entire team for making our anniversary so special. We’ll definitely be back! ❤️
Price assessment: Great price
Jade Miranda5 reviewsiTotal number of Google reviews Jade has written across all businesses on Google Maps, not just this one.
My husband and I came here for our anniversary and I’m sooo glad we did. As soon as we walked in we were offered champagne, as well as a complimentary soak in the jacuzzi. We were given robes and slippers so we can lounge while we wait for our Vichy shower/massage. It was our first time experiencing it and it was soo relaxing. They scrubbed us with a soft scrub, not abrasive or uncomfortable at all, and as they worked it in they also massage your muscles. They rub lotion on you as the water is streaming down. At the end we were allowed more time to relax, and offered to sit in the sauna but we run hot so we declined. When we walked out we got a body scrub and warm eye masks as a gift. It was such a beautiful and special experience, I will be returning and sharing with all my family and friends!
Price assessment: Great price
Sheree Burnett2 reviewsiTotal number of Google reviews Sheree has written across all businesses on Google Maps, not just this one.
SECOND REVIEW: Sept 2026: Have a party no one will ever forget or stop taking about here! Men and women can come here and be pampered and spoiled with their delux packages!
FIRST REVIEW JUNE 2026:
If you've ever dreamed of visiting the famous Turkish bath houses but don't have a passport, Dolce Vita Day Spa in Westmont is the next best thing.
From the moment you walk in, the stress of everyday life disappears. The atmosphere is peaceful, warm, and incredibly inviting. The combination of the sauna, jacuzzi, Vichy shower, body treatments, and massage creates an experience that feels like stepping into a luxurious European spa retreat. It reminded me of the traditional hammams in Turkey, where relaxation is treated like an art form.
The staff is welcoming, professional, and genuinely cares that you leave feeling refreshed. Every detail is thoughtfully planned, and the spa is spotless. Whether you're celebrating a birthday, enjoying a couples' getaway, or simply taking a much-needed day for yourself, this place delivers an unforgettable experience.
The private spa party option is a hidden gem—you can relax with friends, enjoy exclusive access to the sauna and jacuzzi, and even bring your own food and drinks, making it perfect for special occasions. Their signature treatments, including the Vichy shower and hot stone massage, are unlike anything you'll find at a typical day spa.
Dolce Vita isn't just a spa—it's a mini vacation without ever leaving Illinois. Five stars isn't enough. I'll definitely be back!
I received a full body massage and it was rejuvenating.
Price assessment: Great price
Services: Skin treatments, Service not listed
Laura IvieLocal Guide · 42 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
I had the lavender vichy hydrotherapy treatment today with Marta and it was FABULOUS! Marta was so kind and I felt wonderful after the session, which included a scrub, massage with hot stones and finishing butter. The experience was intimate without being invasive and I couldn’t recommend Dolce Vita Day Spa and Marta more!
Kelly Chase-Wegener3 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Oh boy, I originally stopped by another spa place on route 59 to inquire for services but nobody was at the front desk even though it didn't close for another hour. So I thought, surely I could find better service by going to a competitor. But nope. This place was my second stop on my list. It says they didn't close until later so I stopped in and again found no one at the front desk at Dolce Vita Day Spa either. I didn't hear any chimes or bells or any sort of technology put in place to alert staff when someone walks into the business. There's a sign that read something to the effect of "if no one is at the front desk, just sit and wait." I'm sure this place must be successful but how can you all be okay with losing business by not knowing when someone walks in? I remained in the lobby for a while and then walked out when nobody came out to greet me.
Joanne GreshLocal Guide · 19 reviewsiTotal number of Google reviews Joanne has written across all businesses on Google Maps, not just this one.
We had such a wonderful experience at Dolce Vita Day Spa in Westmont! I booked a small bridal shower for my cousin, and I can't thank Justyna enough for making everything come together. It was a last-minute reservation, so I was a little worried, but she was incredibly accommodating, responsive, and made the entire planning process stress-free.
The spa itself was clean, relaxing, and beautifully maintained. The atmosphere was peaceful from the moment we walked in, and our group felt welcomed and well taken care of. Everything was organized, and the staff made sure we were comfortable throughout our visit.
The massages were absolutely amazing! My massage therapist, Laima, was fantastic. I usually avoid massages because I'm extremely ticklish, but she had such great technique that I never once felt uncomfortable. Instead, I was able to completely relax and actually enjoy the experience, which honestly surprised me! She was professional, attentive, and knew exactly how to adjust the pressure to make it both relaxing and therapeutic.
Everyone in our bridal party had a great time, and the bride felt so special. If you're looking for a place to celebrate a bridal shower, girls' day, or simply treat yourself to a relaxing spa day, I highly recommend Dolce Vita Day Spa. Thank you to Justyna, Laima, and the entire team for making our day so memorable!
Price assessment: Reasonable price
John OlsonLocal Guide · 35 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
