Customers frequently praise the welcoming atmosphere, attentive communication, and high-quality results for services like haircuts, color, extensions, and head spas. Reviews highlight that staff members listen to client preferences and provide detailed explanations of the process. However, lower-rated feedback indicates a pattern of dissatisfaction where the final outcome did not match the requested length or color, accompanied by complaints about unexpected pricing.
Google rating: 4.9 out of 5 from 134 reviews (96% five-star).
Reviews on this page: 134 Google reviews (126 with written comments, 10 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: July 14, 2026.
Service: Makeup Artist serving Rochester, Minnesota.
Data from Google, last updated November 9, 2026.
Star ratings
134 Google reviews we collected
4.9of 5
5 stars12996%
4 stars11%
3 stars21%
2 stars11%
1 star11%
Praise vs complaints
Phrases our text analysis found in 126 written reviews
98%praise
Praise16398%
Complaints32%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4829%
Would recommend4326%
Quality & results4024%
Communication127%
Price & value106%
Honesty & trust85%
Speed & response53%
What customers talk about
We read 126 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She goes out of her way for her clients and is such a sweet person.”
“Lexi is the best hands down highly recommended her.”
“Always such a great experience, I love how my hair turns out every time!”
“Not only is she incredibly talented with hair, but she takes the time to listen, explain the process, and make sure you leave feeling confident and beautiful.”
“Definitely worth every penny and would be great gifts for family & friends!”
“She gives honest feedback about products and truly is looking out for you.”
“She got us in right away, her and Shirley got the hugest knot I’ve ever seen out of my daughter’s hair.”
People customers mention
Lexie28 reviews
Lexi10 reviews
Jenn5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Lexi is absolutely amazing! I went to her for my daughter to get tinsel and at the pop up shop she had there was only thicker tinsel strands. We put them in but decided we wanted smaller strands. We scheduled an appt with Lexi and she put them in free of charge for my daughter.
She goes out of her way for her clients and is such a sweet person. I can’t wait to continue have care done by her. She gives honest feedback about products and truly is looking out for you.
Highly recommend!
Price: $1–20
Services: Service not listed
Response from the owner · 4 months ago
Aww, thank you so much for your kind words! 🤍 It truly means the world to me that you took the time to share your experience. I'm so happy we were able to get your daughter's tinsel just the way she wanted it. It made me smile seeing how excited she was! Such a sweetheart!
Supporting my clients and making sure you leave feeling happy and confident is always my goal. Thank you for trusting me with her hair and for your recommendation. I can't wait to see you both again soon! 🫶
N
Nevaeh Snyder1 reviewiTotal number of Google reviews Nevaeh has written across all businesses on Google Maps, not just this one.
I got the head spa for my 18th birthday and decided to use it today. I was a bit nervous because I am a bigger girl and I don’t want to intrude on anybody. But Lexie was so wonderful and very professional! She made me feel very safe and welcomed. She also was very sweet and gave me lots of time to get ready for the spa. Let’s just say the head spa was AMAZING and you should try it! I almost fell asleep multiple times because it was so nice. Definitely worth every penny and would be great gifts for family & friends!
Price: $160–180
Services: Shampoo & conditioning, Service not listed
Response from the owner · 4 months ago
Thank you so much for your kind words! 🤍 It truly means the world to me that you trusted me with your first head spa experience. My goal is always to create a space where every single guest feels comfortable, welcomed, and cared for from the moment they walk through the door.
I'm so happy you were able to relax and enjoy every minute (and that I almost had you asleep! 😴 ). Thank you for celebrating your birthday with me it was such an honor to be a small part of it. I can't wait to pamper you again soon! 🤍
M
Melissa Brunkhorst2 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
I had my first appointment today with Lexie. I did a head spa with a facial and massage. I felt so welcomed by Lexie! I walked out of there so relaxed and refreshed. Will absolutely be back!!
Response from the owner · 5 months ago
Thank you so much, Melissa! We’re so happy you felt welcomed, relaxed, and refreshed during your visit with Lexie. It means a lot that you chose us for your first head spa experience, and we can’t wait to see you again soon!
M
Maggie Kalka1 reviewiTotal number of Google reviews Maggie has written across all businesses on Google Maps, not just this one.
Lexie is wonderful and does a great job! I feel really comfortable with her cutting my hair!
Services: Haircut
Response from the owner · 5 months ago
Thank you so much for your kind words! We’re so happy to hear you feel comfortable with Lexie she truly loves helping clients feel confident and cared for. We appreciate your support and look forward to seeing you again soon! ❤️
A
Ayla Strank1 reviewiTotal number of Google reviews Ayla has written across all businesses on Google Maps, not just this one.
Always such a great experience, I love how my hair turns out every time!!
Services: Blowouts
Response from the owner · 5 months ago
Thank you so much! We’re so happy to hear you always have a great experience and love your hair every time. We truly appreciate your support and can’t wait to see you again soon! XO Lexie
G
Gabby Ashton11 reviewsiTotal number of Google reviews Gabby has written across all businesses on Google Maps, not just this one.
I had a wonderful facial at All Dolled Up and had such an amazing experience! Lexie took great care of me and did such an amazing job throughout the whole experience!
Price: $60–80
Response from the owner · a year ago
Thank you so much! I’m so happy you loved the headspa. it was such a pleasure having you relax, unwind and share an experience at All Dolled Up.
A
Amanda WallaceLocal Guide · 17 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
I came to Lexi for extensions and I’m blown away by the results. She’s made me love my hair again! She created the perfect blend for my thin, fine, hair. From cut, to color matching, to extension placement, all around fantastic experience. Lexi took her time to educate on care for my new hair, was attentive to my budget, and has great attention to detail. I can’t believe how great my hair looks. Thank you, Lexi!
Aww thank you so much 🥹 This means the world to me! I’m so happy we were able to create the perfect blend for your hair and give you that fullness while keeping it natural and beautiful. It was such a pleasure having you in my chair, and I’m so thankful for your trust. Enjoy your new hair, beautiful! 🤍
W
Wendy Garcia2 reviewsiTotal number of Google reviews Wendy has written across all businesses on Google Maps, not just this one.
Thank you so much for the sweet words and support! 🥹💛 It truly means so much to me. I’m so grateful for amazing clients like you and I can’t wait to have you back in my chair again soon!
C
Cloe Otomo8 reviewsiTotal number of Google reviews Cloe has written across all businesses on Google Maps, not just this one.
Lexie has done all three of my kids haircuts, and has killed it each time. She most recently did my 19 month old son’s first haircut and I couldn’t have asked for a better first experience for my son. She made sure he was comfortable the entire time. She was so kind and welcoming. Highly recommend! Can’t wait to see you kill it in August for my foil and haircut 😍
Price: $40–60
Services: Haircut
Response from the owner · 5 months ago
Thank you so much for trusting me with all three of your kiddos and especially for letting me be part of your little guy’s very first haircut 🥹💛 That means so much to me! I’m so happy I could make it a fun and comfortable experience for him. I always love having you guys in my chair and I seriously can’t wait for your foil and haircut in August!! 😍✨ Thank you again for all the love and support!
L
L. MarieLocal Guide · 281 reviewsiTotal number of Google reviews L. has written across all businesses on Google Maps, not just this one.
Please read this if you are considering this salon.
I walked into my hair appointment with blonde hair, requesting to go slightly more blonde via having my roots touched up. I left the salon with dark brown hair and a $439 bill.
I booked an appointment for a highlight and emphasized multiple times that my goal is to have lighter hair for the summer. We talked through a plan for my color, and I raised a concern that the technique she proposed has historically resulted in *darker* hair when used on my hair in the past. I once again explained that my goal is to go lighter than my current hair. I left the salon with darker hair than when I arrived, and was charged for a balayage when I initially wanted highlights. The total was over $400. Pictures are included below. I spoke with Lexie about my dissatisfaction with my hair, and I was refunded $100 despite the fact I left the salon with the opposite of what I requested.
A few points here:
1. I would never pay for darker hair. My hair is naturally dark and I can have dark hair for free simply by not going to the salon.
2. People at Mayo are tired of the price extortion in Rochester. Rochester has surpassed Minneapolis to become the most expensive city to live in the entire state of Minnesota; the theme of Rochester is predatory pricing and subpar service. I’m from one of the most expensive areas in California, and my upscale salon on the beach back home is ~20% cheaper than Dolled Up. I don’t think businesses here understand the trade-off: we are willing to pay high prices in California because we are paying to live in an amazing place, with perfect weather, that has a LOT to offer. Rochester has nothing to offer. Rochester is a strip mall city in a cornfield that happens to have a good hospital. We should not be charged California prices when we are not getting California quality of hair OR quality of life. When I lived in California, I never once had to go back to a salon to get a botched hair job corrected. I’ve been in Rochester for two years and this is the FOURTH time my hair has been messed up.
This is the last time I will ever get my hair done in Rochester. It’s time to boycott these businesses owned by people who do not live here, and come into town to extort the people who are trapped here for Mayo. Our money is better spent in Minneapolis where the price and quality are much more closely matched. Alternatively, there’s a salon 10 minutes away in Byron that is quite literally half the price.
Edited to respond to owner: 1. You never mentioned my hair would take multiple
sessions 2. My hair did not require multiple sessions!!!! As you can see very clearly in the photos below, my hair BEFORE the appointment was almost identical to my example picture. The only thing that needed to happen at my appointment was to have my existing color brought up to account for my root growth. In no reality does it make sense to make my hair darker when the hair I started with was what I wanted. I’ve added screenshots of a second opinion from another stylist.
Response from the owner · Edited 6 months ago
I am sorry to hear you left feeling disappointed with your service, as that was never our intention. During your appointment, we thoroughly discussed your hair goals, inspiration photo, current hair history, and realistic expectations for achieving lighter hair while maintaining the health and integrity of your hair. We also discussed that reaching your desired end goal would likely take multiple sessions due to the existing warmth and depth already present before the appointment.
Throughout the consultation and service, we worked together to choose a color plan and tone that aligned with your goals, and balayage was agreed upon during the appointment. Your service total before gratuity was $389 and included multiple customized color services designed to blend previous banding, soften existing contrast, and work toward your desired lived-in blonde result while maintaining the integrity of your hair.
After hearing your concerns, we offered to have you return so we could further adjust the tone and continue working toward your desired result, but due to scheduling conflicts that was unfortunately not possible. We also provided a $100 refund in good faith because client satisfaction is important to us.
We always strive to provide honest consultations, realistic expectations, and professional service for every guest. While we understand not every stylist-client match will be the right fit, we genuinely wish you the best moving forward.
