Customers report that Done Right Plumbing & Heating typically arrives on time, often for last-minute or emergency requests, and provides clear communication regarding necessary repairs. Reviewers frequently cite services such as water heater installation, leak repairs, and heating maintenance, noting that technicians are knowledgeable and clean up after completing the work. While most find the pricing reasonable, a recurring criticism in lower-rated reviews involves high costs for simple tasks and a lack of follow-up or warranty support after initial repairs.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Jimmy was on time, went right to work. I had gone several years with poor heat from my radiators, called done right plumbing and heating and took care of me. Thanks again will continue to use your services!
Guys came out told me exactly what needed to be done without the bs. Did the work like they said and cleaned up after themselves. Very professional.
Great service, on time and friendly. Blaise is a hard worker and efficient plumber.. I called them at the last minute and they showed up and showed out.. Thank You Done Right Plumbing.
Had an emergency as my water heater decided to go and flood my basement at 1:30 in the morning. Called the 24hr emergency line and got an answer and FaceTime to help me stop the water. They came out the next morning and installed a new water heater. From the time they arrived and completed the job was 2 hours and they needed to go out and get the new water heater. The only negative issue was that my entire laundry room was filled with black sludge that was not there before the new heater was installed and no one said anything about it being there when they were done. Aside from that small issue I would utilize them again.
Thank you so much for sharing your experience with us! We're thrilled to hear that our team was able to assist you quickly during your emergency. We truly appreciate your feedback about the cleanup, and we take customer service very seriously! We'll make sure our technician is reminded to thoroughly check the premises before leaving a customer's home to keep things tidy in the future. We're delighted that we could help you shut off the water and install a new water heater at your residence in Philadelphia, PA. Please don't hesitate to reach out to us again if you need any further assistance. As a token of our appreciation, we’re excited to offer you a waiver on any the service call fee and a 10% discount on your next service! Thank you for your business!
My girlfriend and I just bought a home in Delaware County that had old and beat up plumbing in the basement that appeared to be on its final legs. We weren’t sure who to call regarding this as first time HomeOwners, but with a quick Google search, my GF came across Done Right Plumbing & Heating so we called. Blaise came out a few hours after and was incredibly knowledgeable, cordial and answers any questions we had. Blaise and his team team came out a few days later and put in brand new PVC piping within the day and made little to no mess doing so. They were quick and efficient and now have our business in the future as well. Would recommend Done Right Plumbing & Heating to anyone!
Thank you for your kind words! Our team is thrilled to hear about your positive experience with us. It was a pleasure helping you with your plumbing needs, and we are glad Blaise and our team could provide you with quality service. We look forward to assisting you again in the future!
They came out last minute when no one else would, and were very knowledgeable! Will definitely use them again.
Thanks so much for your kind words! Our team is always here to help whenever you need us. Looking forward to next time!
Had a huge leak from the bathtub pouring down the living room ceiling the Friday before a long holiday weekend. Called Done Right Plumbing and they had someone there within the hour. Broken pipe was replaced that day. Great service, and lots of communication along the way. Would definitely recommend!
Thanks so much for your kind words! Our team is glad we could help quickly and communicate clearly. We appreciate your recommendation!
Great Work!
Thanks so much for the awesome review! Our team is thrilled you loved the work. We appreciate your support!
Always great service
Thank you for your fantastic rating! We're excited to continue providing you with exceptional service!
Good service, clean, quick and correct price.
Thanks so much for your awesome review! Our team is thrilled you enjoyed the quick and clean service!