Google reviews for Donna & Lorenzo's Sparkle and Shine Cleaning Service LLC indicate a 4.7 rating based on 36 reviews, with the owner responding to 33 percent of them. Customers frequently describe the team as professional, punctual, and thorough, noting effective communication and reasonable pricing for deep cleaning services in residential and commercial properties. However, a minority of low-star reviews cite missed appointments, unreturned communication, and disputes over incomplete work or property damage.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
Donna did deep cleaning in my new apartment in Asbury, she was amazing.
Thank you so much for the kind review! It was a pleasure helping with the deep cleaning of your new apartment in Asbury. I’m so glad you were happy with the results. Donna Sparkle & Shine Cleaning Service LLC ✨
I live in Neptune near the border of Neptune City. I wanted to let others know about my fabulous experience with Donna & Lorenzo's Sparkle and Shine Cleaning Service LLC. I hired them to do a deep clean of my house. Donna was very professional, coming to my house when all the other businesses I contacted just gave me a quote over the phone without seeing where they would be cleaning. While they were slightly more expensive, I went with Sparkle and Shine because of their professionalism, knowledge, experience and friendliness. They did a fantastic job. Very detailed attention was given to each room. When they were finished, Donna walked me through each room to make sure I was satisfied. I was floored by how clean every room was. It was as clean as the day I moved into the house 8 years ago. Donna even called later on in the day to make sure I was really satisfied, which I was and am. Donna and her crew were great: very friendly, flexible, professional and thorough. They may charge more but it's worth every penny. I'm looking to hire them for bi-weekly maintenance cleaning. - an extremely satisfied customer
Thank you so much for your kind review and for trusting Donna & Lorenzo's Sparkle and Shine Cleaning Service LLC. We’re thrilled you were happy with the level of detail and care provided. We truly appreciate your support and look forward to working with you again. Sincerely, Donna & the Sparkle and Shine Team Donna & Lorenzo’s Sparkle and Shine Cleaning Service LLC
The apartment was incredibly filthy but the cleaning crew didn’t bat an eye and made it look great Very professional, pleasant and efficient. I highly recommend
Thank you so much for your kind words and recommendation! ⭐️ We truly appreciate you trusting Sparkle & Shine with your home, and we’re glad our team could turn things around and make everything look beautiful again. Our cleaners take pride in tackling even the toughest jobs with professionalism, positivity, and efficiency. If you ever need us again, we’re always here to help! ✨🧼
Donna, Lauren, & Michelle did an AMAZING job cleaning my entire house after concrete dust (from a major job being done in my basement) ended up absolutely everywhere in my house. These ladies are professional and personable! When I returned to my house, Donna did a walk through with me to make sure I was happy with the cleanliness of my house. I am beyond pleased with the outcome. They left my house absolutely IMMACULATE! I left my house to these ladies almost in tears...I returned with the biggest smile on my face! I HIGHLY recommend them!
Thank you so much for your wonderful review! It was truly our pleasure to bring your home back to life after all that concrete dust. My team—Lauren, Michelle, and I—take great pride in making sure every detail sparkles, and your kind words mean the world to us. We’re so happy we could turn a stressful situation into a fresh, clean start. We appreciate your trust and recommendation—clients like you make what we do so rewarding! 💛 —Donna & The Sparkle and Shine Team ✨
I had my first cleaning done with Sparkle and Shine Cleaning Service and I’m beyond happy! Jasir, Savannah and Leici exceeded my expectations! They were very nice, showed up on time, even a little earlier (which I appreciated) and were very thorough ! They had attention to detail as well ! I am looking forward to the next time I have my house cleaned with this company! They cleaned the areas in my home I have trouble with so well and previous cleaning people never even touched !!! Highly recommended!!
Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that Jasir, Savannah, and Leici exceeded your expectations and made your first cleaning experience with Sparkle and Shine such a positive one. Our team takes pride in being punctual, thorough, and attentive to detail, and it means a lot to know their hard work stood out to you. We’re so happy we could take care of the areas that have been overlooked in the past, and we can’t wait to keep your home sparkling clean for future visits. Thank you for recommending us — we truly appreciate your trust and support! 💛✨ The Sparkle and Shine Cleaning Service Team
Donna and her employee were very respectful, professional and detailed oriented. This deep cleaning was something our new home needed! The place was immaculate including appliances that needed a little bit more cleaning. We will definitely be using them again!
Thank you so much for your kind words and for trusting us with your new home! We’re thrilled to hear that you were happy with the deep cleaning and the attention to detail we provided. It was our pleasure to make your home sparkle, and we look forward to serving you again in the future!
I am posting this for my grandmother, who had nothing but good things to say about their service. We arrived at our shore home for the first time since last year. Our home needed to be cleaned asap. We called Donna and Lorenzo Cleaners. They were able to come with their team the next day. They did an amazing job. My home was never cleaned so thoroughly. I was so proud to show my sparkling clean home to my guests. I am going to continue to use them in the future. I recommend you call them if you want a sparkling home too.
Thank you so much for the review! We’re glad we could get your grandmother’s home sparkling clean and ready for her guests. We look forward to helping again anytime she needs us!
Had Donna come and do a deep clean to my new apartment before I moved in and it was 100% worth it! The place is immaculate including appliances that needed a little bit of TLC. Will definitely use for regular cleanings!
Thank you so much for your kind words! We're thrilled to hear you were happy with your deep clean and that your new apartment felt move-in ready. It was a pleasure making everything sparkle for you—especially those appliances! We look forward to helping you keep your space fresh and spotless with regular cleanings. Welcome home! 💛✨
Donna and her helpers did an outstanding job with the move out deep clean of my home. They arrived on time, paid attention to every detail imaginable, and stayed with it until the job was done. We highly recommend their excellant service.
Thank you so much for your kind words and recommendation! It was truly our pleasure to assist with your move-out deep clean. We take pride in delivering detailed, thorough service from start to finish, and we're so glad to hear you were happy with the results. Wishing you all the best in your next chapter! Warm regards, Donna & the Sparkle and Shine Team ✨
Donna and her team came to do a deep clean for us this spring. She was timely, tedious, quiet and respectful. She cleaned everything that we asked for and even organized my kids book shelves! Highly recommend! Thinking of switching over to her services for our bi-weekly cleans even! Thank you Donna!
Thank you so much for your kind words! We’re thrilled to hear that you had such a great experience with Donna and our team. We take pride in providing thorough, respectful, and detail-oriented cleaning, and we’re so glad you noticed! We’d love to continue keeping your space sparkling with our bi-weekly services—just let us know when you're ready! Thanks again for your support!
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