Door-to-Door Dog Grooming Carmel & Beyond at a glance
Google reviewers for Door-to-Door Dog Grooming Carmel & Beyond report a 5/5 rating from 262 reviews, with the owner responding to every comment. Customers frequently praise the convenience of in-home service, punctuality, and clear communication regarding grooming expectations. Staff are often noted for their patience with anxious or elderly pets, resulting in dogs that look and smell clean. However, a small number of low-star reviews describe instances of rough handling that traumatized animals and a failure to follow specific trimming instructions.
Google rating: 5.0 out of 5 from 262 reviews (98% five-star).
Reviews on this page: 262 Google reviews (248 with written comments, 63 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 8, 2026.
Service: Mobile Dog Groomer serving Indianapolis, Indiana.
Data from Google, last updated November 9, 2026.
Star ratings
262 Google reviews we collected
5.0of 5
5 stars25898%
4 stars10%
3 stars00%
2 stars00%
1 star31%
Praise vs complaints
Phrases our text analysis found in 248 written reviews
99%praise
Praise43099%
Complaints61%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results10624%
Staff & attitude10624%
Would recommend8920%
Speed & response5914%
Communication4811%
Price & value164%
Honesty & trust123%
What customers talk about
We read 248 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We had such a wonderful experience with Door to Door Grooming!”
“The groomer was professional, on time, and took the time to greet us and get to know our dog.”
“If you’re looking for a trustworthy, convenient, and high-quality mobile dog grooming service, I highly recommend Door-to-Door Dog Grooming Carmel.”
“We DO NOT RECOMMEND this business or service.”
“Punctual with good communication Very kind to my animals did a great job very happy with the experience”
“She listened to what we wanted asked questions and delivered the our perfectly groomed boy.”
“They are kind, patient, and worth every penny making sure your elderly dog is well taken care of.”
“You can tell they genuinely care about the dogs and take pride in what they do.”
People customers mention
Josie30 reviews
John23 reviews
Kenzie7 reviews
Ron5 reviews
Ella4 reviews
Collie3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
We had such a wonderful experience with Door to Door Grooming! Brittany did an amazing job grooming both of our dogs, and we couldn’t be happier with how they turned out! John, the owner, took the time to listen to our needs and made sure everything we wanted was understood. You can tell they genuinely care about the dogs and take pride in what they do. Such a great experience from start to finish! Highly recommend Door to Door Grooming! 🐾❤️
Price assessment: Great price
Response from the owner · a day ago
Thank you Angie! 🙂
C
crystal voogdLocal Guide · 13 reviewsiTotal number of Google reviews crystal has written across all businesses on Google Maps, not just this one.
Being new to the area I was nervous finding a new groomer for my 4-legged baby. I am overjoyed that I found a company so great. The groomer was professional, on time, and took the time to greet us and get to know our dog. She listened to what we wanted asked questions and delivered the our perfectly groomed boy. He smells and looks great.
Price assessment: Not sure
Response from the owner · 4 days ago
Thank you Crystal! 🙂
A
Angela Krahulik2 reviewsiTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
We had a fantastic grooming experience from start to end. John’s communication was fantastic, and the expectations of the groom were made very clear from the beginning. We were also sent reminders a few times before the groom, which I appreciated.
Our groomer Brittany, did a fantastic job with our mutt, Oberon, who can be anxious about grooms. He came back looking and smelling great.
The lack of a commute and handing him off to someone and walking away seemed to help Obie’s anxiety through the process. We will use this service again!
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thank you Aarti! 😊
H
Haley Peters6 reviewsiTotal number of Google reviews Haley has written across all businesses on Google Maps, not just this one.
John is very responsive and a great communicator. He and Ella arrived early and were great with our two dogs. Ella did an amazing job getting both girls looking beautiful! Highly recommended.
Price assessment: Reasonable price
Response from the owner · 3 weeks ago
Thank you Haley! 😊
M
Michelle Love5 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.